Help needed, post-accident

rjvora_2000 · 1st December 2009, 16:06

I think your car accident took place a month ago and still you are not clear that is your claim is payable under total loss or partial payment?

What is this going on?

nkrishnap · 17th December 2009, 12:11

any updates on the getting the car fixed.

Please do keep us updated on the insurance claim as well.

Trust_In_Thrust · 17th December 2009, 12:30

Well at 90kmph you sure are lucky to be in a FIAT .
From the looks of it it seems of you can talk to the dealer and FIAT asking them to check the chassis and show the insurance guys that is is beyond repair. Also the labour charges will be huge in this case.

Regards

s3va · 17th December 2009, 12:33

OMG, what a crash..Hope there wasnt any casualities.

Time and again FIAT cars proves it tank built capabilities. Sorry I am not trying to misuse this situation to vouch for FIAT ! This also reminds me of a LINEA accident that was worse than this one(came under a tipper lorry loaded with stones), but passengers didnt suffer any injuries !

Chassis damage, engine pushed back, wheels misaligned...try to work your way through for Total loss, repair wont restore to original condition !

Also please do us a favor, post your chassis and vin number here so that this car wont be sold as a lemon in future to some unfortunate soul.

I sincerely hope that you get the Total loss.

rjvora_2000 · 21st December 2009, 09:19

Quote:

Originally Posted by drnibu

They havnt yet updated the claim status. I will ring them tomorrow.. But i heard one news, that according to the availability of spares, the repair can take about 6 months. OH MY GOD.. IS THAT SO??

It's almost two months since you have updated the thread. Please update us.

Thank you.

drnibu · 10th January 2010, 10:47

sorry about the lag.. but i was kind of desperate with the AS*. It took almost 2 and a half month to get the spares. The engine suffered no damage, so we are repairing it. I have to speak to the CEO to get the spares at last. They have started the repairs last week. Although i have to feel sorry to take a fiat, since if it was a maruti, the car would be running now, but without me... I could have injured badly. So no regrets with choosing fiat, and ofcourse the event gave me opportunity to enjoy public transport, my old pal, enfield, and reason for not going for many avoidable events like marriage, betrothal, bad movies ..... I think positive.. thats nice right?

sdp1975 · 10th January 2010, 15:03

drnibu, when are you getting the car back ? I do agree that your chances would've been slimmer in another car in that segment in an accident.

How was the experience with the insurance company ?

drnibu · 10th January 2010, 19:18

Deal with insurance company was neat. The as* took care of that. All i did was to sign some papers. Regarding when i am going to get him back, well! only time will solve that..

rjvora_2000 · 11th January 2010, 09:45

Nice to know that things are in place now, I am happy for you.

drnibu · 10th February 2010, 20:26

Now may be someone will be unhappy being a fiat owner, but not me.. even though the car is yet to be delivered, i am ok. Ofcourse it is sure that, if it was a maruti, then the car will be out in 2 to 4 weeks, and here it is 4 months.. Well, rf motors say that it is their first punto major accident and need to check each and every thing from a new car.. My goodness

TC_aashay · 10th February 2010, 20:57

Actually all TASC's are playing it safe with the punto..

I had to visit the SC 3 times before they admitted there was a very micro alignment issue in my punto.. (the infamous left pulling issue)
Other wise they would simply keep the car for a day, wash her and say there is no problem found..

Later the adviser opened up and said, we really don't want to/avoid to change/fiddle with the factory settings of the punto.

I guess they still are not confident enough to alter the car's settings, like they are with the indica.. (from my experience).

But the current training sessions in pune for the advisor/mechanics going on may solve it..

rjvora_2000 · 18th February 2010, 11:57

Hey sir,

Any update on your claim? How much have you paid?

drnibu · 6th March 2010, 01:10

They have told me that she will be ready by 6th or 8th of march. i am yet to get the bill. Anyway, the problem i face now is that, the as* are not taking the call from my phone. i dont know what they are afraid of. May be they are thinking like, i wont be happy if they are delivering it 4 or 5 days post the promised date. Ha! they are not thinking like, i have been waiting for past 4 months. 4 or 5 days lag wont hurt now, because i am immune to false promises. Thanks to tata, i gain more emotional stability now.. hehe

rjvora_2000 · 15th March 2010, 16:48

I hope at-list now

you have clarification on your claim.

Please share it with us.

My be OT (

) but from now on I am not suggesting any of my friend to go for Fiat's car. - My opinion.

drnibu · 22nd March 2010, 19:18

Still didnt get the car. Today i have lost my temper. Called the service superwiser named Mr. Biju Zacharias and asked the status. He told they are yet to get the wheel discs from fiat. I just cant believe it, they were not at a position to get a wheel disc in all theses 4 months. Asked him to tell the manager to contact me at about 11 am. At 2 I asked biju again. At 4 again i called biju and threatened that if i am not getting the car by tomorrow 5:30, i gonna s(crew)ue him. 10 mins later i got the call from the manager, mr sajith. He begged me literally to wait till thursday 5:30. The car was ok till today morning they noticed some difficulty with 1 and 2 gears. I asked him to get lost! and i gonna proceed further. Man! that was not anger, it was merely frustration! Anyway i have given him till thursday.. Waiting..
I wonder what a consumer gets in india.... Isnt there any law to help me with the hardships i have faced???

Note from the Team-BHP Support Staff : Abusive language – whether used directly or indirectly - is STRICTLY prohibited on Team-BHP. A decent communication protocol must be adhered to. Foul language and use of abusive words/photographs in posts/avatars/signatures/topics is STRICTLY prohibited.

1st December 2009, 16:06	#46
rjvora_2000 Senior - BHPian Join Date: Mar 2008 Location: Mumbai/Mulund Posts: 1,658 Thanked: 56 Times	I think your car accident took place a month ago and still you are not clear that is your claim is payable under total loss or partial payment? What is this going on?
	() Thanks

17th December 2009, 12:11	#47
nkrishnap Distinguished - BHPian Join Date: May 2006 Location: Bangalore Posts: 3,983 Thanked: 7,405 Times View My Garage	any updates on the getting the car fixed. Please do keep us updated on the insurance claim as well.
	() Thanks

17th December 2009, 12:30	#48
Trust_In_Thrust BANNED Join Date: Nov 2008 Location: New Delhi Posts: 768 Thanked: 349 Times	Well at 90kmph you sure are lucky to be in a FIAT . From the looks of it it seems of you can talk to the dealer and FIAT asking them to check the chassis and show the insurance guys that is is beyond repair. Also the labour charges will be huge in this case. Regards
	() Thanks

17th December 2009, 12:33	#49
s3va BHPian Join Date: Jun 2009 Location: Dubai Posts: 646 Thanked: 5 Times View My Garage	OMG, what a crash..Hope there wasnt any casualities. Time and again FIAT cars proves it tank built capabilities. Sorry I am not trying to misuse this situation to vouch for FIAT ! This also reminds me of a LINEA accident that was worse than this one(came under a tipper lorry loaded with stones), but passengers didnt suffer any injuries ! Chassis damage, engine pushed back, wheels misaligned...try to work your way through for Total loss, repair wont restore to original condition ! Also please do us a favor, post your chassis and vin number here so that this car wont be sold as a lemon in future to some unfortunate soul. I sincerely hope that you get the Total loss. Last edited by s3va : 17th December 2009 at 12:40.
	() Thanks

10th January 2010, 10:47	#51
drnibu BHPian Join Date: Aug 2009 Location: Thrissur Posts: 29 Thanked: 0 Times	sorry about the lag.. but i was kind of desperate with the AS*. It took almost 2 and a half month to get the spares. The engine suffered no damage, so we are repairing it. I have to speak to the CEO to get the spares at last. They have started the repairs last week. Although i have to feel sorry to take a fiat, since if it was a maruti, the car would be running now, but without me... I could have injured badly. So no regrets with choosing fiat, and ofcourse the event gave me opportunity to enjoy public transport, my old pal, enfield, and reason for not going for many avoidable events like marriage, betrothal, bad movies ..... I think positive.. thats nice right?
	() Thanks

10th January 2010, 15:03	#52
sdp1975 Senior - BHPian Join Date: Aug 2009 Location: Bangalore Posts: 1,700 Thanked: 1,273 Times View My Garage	drnibu, when are you getting the car back ? I do agree that your chances would've been slimmer in another car in that segment in an accident. How was the experience with the insurance company ?
	() Thanks

10th January 2010, 19:18	#53
drnibu BHPian Join Date: Aug 2009 Location: Thrissur Posts: 29 Thanked: 0 Times	Deal with insurance company was neat. The as* took care of that. All i did was to sign some papers. Regarding when i am going to get him back, well! only time will solve that..
	() Thanks

11th January 2010, 09:45	#54
rjvora_2000 Senior - BHPian Join Date: Mar 2008 Location: Mumbai/Mulund Posts: 1,658 Thanked: 56 Times	Nice to know that things are in place now, I am happy for you.
	() Thanks

10th February 2010, 20:26	#55
drnibu BHPian Join Date: Aug 2009 Location: Thrissur Posts: 29 Thanked: 0 Times	Now may be someone will be unhappy being a fiat owner, but not me.. even though the car is yet to be delivered, i am ok. Ofcourse it is sure that, if it was a maruti, then the car will be out in 2 to 4 weeks, and here it is 4 months.. Well, rf motors say that it is their first punto major accident and need to check each and every thing from a new car.. My goodness
	() Thanks

10th February 2010, 20:57	#56
TC_aashay BHPian Join Date: May 2008 Location: Mumbai Posts: 113 Thanked: 0 Times	Actually all TASC's are playing it safe with the punto.. I had to visit the SC 3 times before they admitted there was a very micro alignment issue in my punto.. (the infamous left pulling issue) Other wise they would simply keep the car for a day, wash her and say there is no problem found.. Later the adviser opened up and said, we really don't want to/avoid to change/fiddle with the factory settings of the punto. I guess they still are not confident enough to alter the car's settings, like they are with the indica.. (from my experience). But the current training sessions in pune for the advisor/mechanics going on may solve it..
	() Thanks

18th February 2010, 11:57	#57
rjvora_2000 Senior - BHPian Join Date: Mar 2008 Location: Mumbai/Mulund Posts: 1,658 Thanked: 56 Times	Hey sir, Any update on your claim? How much have you paid?
	() Thanks

6th March 2010, 01:10	#58
drnibu BHPian Join Date: Aug 2009 Location: Thrissur Posts: 29 Thanked: 0 Times	They have told me that she will be ready by 6th or 8th of march. i am yet to get the bill. Anyway, the problem i face now is that, the as* are not taking the call from my phone. i dont know what they are afraid of. May be they are thinking like, i wont be happy if they are delivering it 4 or 5 days post the promised date. Ha! they are not thinking like, i have been waiting for past 4 months. 4 or 5 days lag wont hurt now, because i am immune to false promises. Thanks to tata, i gain more emotional stability now.. hehe
	() Thanks

15th March 2010, 16:48	#59
rjvora_2000 Senior - BHPian Join Date: Mar 2008 Location: Mumbai/Mulund Posts: 1,658 Thanked: 56 Times	I hope at-list now you have clarification on your claim. Please share it with us. My be OT () but from now on I am not suggesting any of my friend to go for Fiat's car. - My opinion.
	() Thanks

22nd March 2010, 19:18	#60
drnibu BHPian Join Date: Aug 2009 Location: Thrissur Posts: 29 Thanked: 0 Times	Still didnt get the car. Today i have lost my temper. Called the service superwiser named Mr. Biju Zacharias and asked the status. He told they are yet to get the wheel discs from fiat. I just cant believe it, they were not at a position to get a wheel disc in all theses 4 months. Asked him to tell the manager to contact me at about 11 am. At 2 I asked biju again. At 4 again i called biju and threatened that if i am not getting the car by tomorrow 5:30, i gonna s(crew)ue him. 10 mins later i got the call from the manager, mr sajith. He begged me literally to wait till thursday 5:30. The car was ok till today morning they noticed some difficulty with 1 and 2 gears. I asked him to get lost! and i gonna proceed further. Man! that was not anger, it was merely frustration! Anyway i have given him till thursday.. Waiting.. I wonder what a consumer gets in india.... Isnt there any law to help me with the hardships i have faced??? Note from the Team-BHP Support Staff : Abusive language – whether used directly or indirectly - is STRICTLY prohibited on Team-BHP. A decent communication protocol must be adhered to. Foul language and use of abusive words/photographs in posts/avatars/signatures/topics is STRICTLY prohibited. Last edited by bblost : 30th April 2010 at 16:07.
	() Thanks

Thread Tools	Search this Thread
	Search this Thread: Advanced Search