Re: Is This True ? VW is having worst reputation among all ? Quote:
Originally Posted by vinya_jag They never claimed that their cars were Made for India cars, did they? They brought their best selling models into India for us to have a taste of what their cars are.
You want to be different, enjoy the VW quality and engineering, you must be ready for the compromise. |
I have to disagree on that.
They never claimed their cars were made for India? Does anyone do that? If they are not made for India or Indian road conditions they cannot be aimed at the mass market. I have a VW Polo TDi, and its a hatchback which I believe is the primary market for for the average Indian consumer. No cars would sell as much as the hatchbacks if only smaller and affordable. The Polo in fact is the only car that I have used so carefully and still I'm facing endless troubles with it. The car has to be designed in a way that it does not need much attention. It has to be designed knowing that people will not pay attention to things like should I check the radiator coolant levels every now and then hoping the EGR Cooler will not give in again. That too before the very first service.
Not once have I neglected my car, abused it or even failed to check the oil levels in my car. I have used it exactly how the company thought I would and still the EGR Cooler failed twice. That is not quality, that is negligence. Failure to check quality is something I or anyone did not expect from a company like this. Sure there are people with Figo's and Swift who have their own set of problems. But every brand has a tagline which is not made up, it is given to it by the experience the company gets throughout the years of its existence. Ford's are known to be built tough am I right? BMW's are for sheer driving pleasure, and Ferrari is for the racing pedigree it carries. Any child knows Ferrari's are built for one purpose and one purpose alone, to be fast. These taglines are a result of mass sales, customer response and years of research. Ducati claims it has designed most of their modern day bikes by reading and analyzing customer wants. It has succeeded immensely without a doubt. And so VW's tagline is quality and engineering. That is the reason we all bought Volkswagen, because we knew what we are signing up for. And to be honest I didn't sign up to be a test mule for the company.
Yes, people who bought a Polo are mostly the types who know the history of this car, who want something different. And in my town specially I see more Ventos than Polos. Thats because people will always have a big car mentality. It does not have to be attractive, fast, efficient or even cheap. It just has to be big. But even in that small number of Polos I have found defective ones including mine. I beg to differ on the kind of quality "Chakan" is putting in to making these cars. I am not the only case of faulty parts in brand new cars. I have seen people's parking brakes locked, EGR Cooler failing 4 times. Flywheel jamming. Starter motor frying minutes after driving out a workshop. If I could make a list of people who bought VW's cars just out of sheer love it would be longer than this post itself.
But that is not the point here. The point is we all bought these cars because we love VW, we love Polos. And the kind of treatment we get from these so called representatives is the complete opposite of what we hoped. I know some people who were waiting more eagerly for the delivery of their Polo more than their Audi A4.
When you expect so much out of a company known for its quality and engineering, its really hard to believe that they have given quality where you can see but left it out where it actually matters.
Last edited by anubhavarya : 25th May 2011 at 13:32.
Reason: added more lines
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