[Hayek]

Originally Posted by SPIKE ARRESTOR

Is there any information on why this thing fails? Software is being mentioned, but what exactly is wrong with the software? I could not find this info, I'm sorry if I missed it somewhere.

Spike

Reasons are unclear. But several failures have been reported from China, Australia, Israel, South Africa and India - but not to a proportionate extent from Europe. So my hypothesis is that the dry type clutch in the DQ200 suffers from inadequate cooling when operating at high ambient temperatures, and particularly in markets like India and China with tough traffic conditions. There clearly is no fix yet - since problems keep getting reported around the world. In Israel, they seem to have given up and shifted to a normal 6 speed slush box for their petrol versions.

[M35]

Please read this news posted on 2nd July 2012 by autoevolution on the faulty VW DSG Gearboxes being reported in Europe.

The culprit is VW’s latest twin-clutch setup, the seven-speed DSG7, which reportedly makes the ‘strange noises’ when shifting from 4th to 3rd, 3rd to 2nd and 2nd to 1st, inside the car. However, outside, a different sound is audible, a metallic and repetitive sound which is made when the car goes over speed-bumps.

Please read the comments below the article posted by people who seemed to have experienced the issue. Also you can find some Facebook links on the DSG gearbox related issues.

http://www.autoevolution.com/news/fa...ope-46766.html

[itwasntme]

Amazing articles and the numerous comments! VW will be in deep trouble if these up show majorly in Europe and the US. They care 2 hoots about Indians but they take safety quite seriously over there.

They seem to be heading towards a Toyota USA style class action slaughter.

[madhurules]

Please help! Stranded on the highway as I write this.....

I own a superb 2009 1.8 TSI automatic bought less than a month ago from the original owner.
On my way to chennai from Coimbatore, doing around 100 when all of a sudden the ESP warning light comes on and all power to the wheels were lost. The car was in free flow!!!
Pressing the accelerator only revved the engine.

I stopped the car and put the gear in P and back to Drive. Still same situation. Engine revs and no power to the wheels. Vehicle is at standstill.
I turned off the engine and tried re-starting. Vehicle refuses to start. "ESP fault" warning light on the MFD. thats it. Does not start now.

I called Skoda roadside assistance who said I was not registered for roadside assistance and have me the chennai dealers number. Called the dealer who connected me with a towing service.

At the moment (3.42pm 30th march) stranded on the highway, 140 kms away from chennai awaiting the tow truck!

How do I deal with Skoda on this? Any advice will help. This is not acceptable. A major safety issue. I did come across some posts on some DSG issues but my connection is too slow to browse them all now and please excuse me for repeating a problem that may have already been discussed.

Thanks a lot. Will update later and shall continue waiting.......

Madhusudhan
94444.44910

[.anshuman]

Madhusudan, this looks like another DQ200 DSG failure. I see your car is 2009 manufactured, meaning it will be out of warranty. Try to negotiate for goodwill warranty as this is a known issue, and Skoda is doing nothing about it.

[Hayek]

Originally Posted by madhurules

On my way to chennai from Coimbatore, doing around 100 when all of a sudden the ESP warning light comes on and all power to the wheels were lost. The car was in free flow!!!
Pressing the accelerator only revved the engine. I stopped the car and put the gear in P and back to Drive. Still same situation. Engine revs and no power to the wheels. Vehicle is at standstill.
I turned off the engine and tried re-starting. Vehicle refuses to start. "ESP fault" warning light on the MFD. thats it. Does not start now.

Madhusudhan
94444.44910

Is the P indicator in your MFD blinking? If yes, this is likely a mechatronics failure.

On the other hand, I experienced a situation where the battery failed, which led to the car not starting and giving an ESP failure warning (which happens because the voltage dropped below a certain level causing the safety systems to malfunction). A battery replacement solved the problem. Please let us know if that is the diagnosis you get - it certainly would be disconcerting if that can lead to drive failure while the vehicle is running.

[sagarpadaki]

Originally Posted by Hayek

Is the P indicator in your MFD blinking? If yes, this is likely a mechatronics failure.

On the other hand, I experienced a situation where the battery failed, which led to the car not starting and giving an ESP failure warning (which happens because the voltage dropped below a certain level causing the safety systems to malfunction). A battery replacement solved the problem. Please let us know if that is the diagnosis you get - it certainly would be disconcerting if that can lead to drive failure while the vehicle is running.

A low battery can cause it. But in this case the car was running when the malfunction occurred. When the car is in motion the major chunk of the power Will be provided by the alternator and the voltage across battery will not drop below 14 volts

[ishlinea7260]

A friend had a talk with a service advisor at an authorised service station of Skoda a while back.
He said that the Skoda takes care of the mechatronic failure till four years after the purchase.
Maybe it's not that much publicised.Still worth a shot.
Best of luck buddy.

[Quatro]

The support for 4 years is likely to be available if Skoda shield has been bought. Otherwise normal warranty is 2 years.

[knganapathy]

When you get back you should check on the road side assistance bit. They should have offered you a paid service instead of making you find one at a time when you needed it the most. I have a Jetta and when my Rsa subscription was not renewed due to a dealer lapse, they offered me a paid service.

I have used it a few times in Bombay and found them to pretty efficient.

[madhurules]

Dear all
Thank you for your responses.
@Hayek: P indicator is not blinking. Will keep in mind the battery replacement possibility while talking to the dealer

At the moment, my vehicle has been taken for up service at Gurudev Motors, Guindy Chennai. Will post an update upon hearing from them.

Regards,
Madhu

[vb-saan]

After China, its Taiwan’s turn to bring up the DSG issue, especially on the 7-speed DQ200.
http://www.taipeitimes.com/News/biz/.../18/2003557330

It’s a bit sad that we don’t have government watchdogs to impose quality standards.
Now with the Polo expected with the same gearbox, I hope VAG have done the required updates based on the feedback they received from China and other markets.

[suhaas307]

Anshuman

I'm given to understand that the dry-clutch 7-speed DSG 'box is more efficient than the 6-speed wet-clutch DSG. Could you elaborate on 'efficient'. I have very little experience with VAG automatics. I might have also missed the answer if it has been posted.

Assuming that the Polo 1.2 TSI makes lesser than 250 Nm of torque, the DQ200 should be able to work. Would it be wise to hold back on booking one too early?

[M00M]

I was considering purchasing a Superb Elegance Diesel in Mumbai. Reading this thread has made me reconsider. Few questions: firstly, should i wait for the new model ? if yes, When will it arrive ? secondly, why cannot they offer the Diesel with a manual gearbox if the dsg has such an issue in our atmosphere ? third, is there a problem with the diesel auto gearbox as well as i would keep the car for atleast 7 years. i prefer the auto but if it has issues then definitely do not mind the manual gearbox.

Thank you for your answers.

[.anshuman]

Originally Posted by M00M

I was considering purchasing a Superb Elegance Diesel in Mumbai. Reading this thread has made me reconsider. Few questions: firstly, should i wait for the new model ? if yes, When will it arrive ? secondly, why cannot they offer the Diesel with a manual gearbox if the dsg has such an issue in our atmosphere ? third, is there a problem with the diesel auto gearbox as well as i would keep the car for atleast 7 years. i prefer the auto but if it has issues then definitely do not mind the manual gearbox.

Thank you for your answers.

Please read the first post carefully, it clearly mentions Diesel version comes with a different gearbox.