[Rambler]

Great initiative but I amh not sure about the accuracy of calculated figures. I own an Aug 2010 diesel Fiesta (1st gen with hydraulic steering) and my service costs @ Metro Ford have far exceeded the figures being shown by the calculator.
Last time I got 60K KMs service done and the bill was ~ 7K. Calculator is showing ~4K for 70K KMs service. I will surely carry the print out next time I take my vehicle for service.
Either I have been conned on all my previous services or calculator has been underestimating the service costs.

[ajitstreet]

Originally Posted by Rambler

Great initiative but I amh not sure about the accuracy of calculated figures. I own an Aug 2010 diesel Fiesta (1st gen with hydraulic steering) and my service costs @ Metro Ford have far exceeded the figures being shown by the calculator.
Last time I got 60K KMs service done and the bill was ~ 7K. Calculator is showing ~4K for 70K KMs service. I will surely carry the print out next time I take my vehicle for service.
Either I have been conned on all my previous services or calculator has been underestimating the service costs.

I think this will be the situation with many Ford owners. This means either the cost calculator is wrong (which is quite unlikely) or the service centers are over charging or doing extra maintenance work than that recommended by Ford and charging customers for that. Either way such a calculator will be useful. If anyone has inflated bills/ receipts for servicing issued by Ford ASS, they can take up the matter with Ford.

[coolboy007]

Originally Posted by Rambler

Either I have been conned on all my previous services or calculator has been underestimating the service costs.

This service calculator is not taking into account extra things like wheel alignment/balancing, ac vent cleaning and tons of useless extras that the service people add up to inflate the bills. You need to strike these off and make sure that only the required essentials are done/changed.

If your brake pads etc need changing, then it is a different story but workshops have a habit of adding on extra things.

[Rambler]

I have always stayed away from all the extra stuff they try to shove down your throat. I ask the SA to carry out just enough service to keep the vehicle in perfectly healthy condition. Looks like I need to be more vigilant next time onwards.
Regarding the calculator, it would have been great if Ford had published the prices of all the spare parts and accessories. Another concern I have is the labour charges that dealers add to the bill. Are these decided by Ford or dealers are free to levy whatever they feel like charging

[Rachit.K.Dogra]

Originally Posted by blue_pulsar

This is because VW uses synthetic oil. For a longer life, it is definitely recommended to use synthetic oil.

I'm definitely surprised to see Ford using mineral oil in their Ecoboost. For a high-power, high heat and comparatively higher compression ratio engine, Ford should have used fully synthetic oil.

And about this tool, it is just letting us know the oil change prices, oil filter and labor charges. The tool would have been more useful if it allowed us to add repair components. Something on the lines of searchable parts catalog.

That part I understand brother. Plus VW uses synthetic oil because their service interval is 15000 Kms instead of 10000 Kms for the Ford. I just quoted it for a perspective.

But looking at my dad's experience with the Fiesta, I am mighty impressed. It might also be because of the service center city which in this case is Chandigarh. Probably the same service in Gurgaon might cost higher. Also not all service centers will be genuine like the chandigarh one.

Rachit

[deetjohn]

Ford has come a long way in curbing the cost for service since the notorious old days of Escort and Ikon, the emphasis on lowering cost of upkeep came when the Figo was launched. But the message still hasn't reached the general public at large even today.

This is a step in the right direction but isn't enough as many have noted here. I would like to see the cost of labour and other parts which needs replacement other than consumables like brake pads, wheel bearings, clutch plate, timing belt, wheel alignment etc.

Originally Posted by blue_pulsar

I'm definitely surprised to see Ford using mineral oil in their Ecoboost. For a high-power, high heat and comparatively higher compression ratio engine, Ford should have used fully synthetic oil.

Ford uses semi synthetic oil for the TDCi. And I have seen only Castrol Magnatec. The good thing is that cost for semi synthetic oil is very comparable to cost of mineral oil from MSIL.

But, Ford should considering stocking both semi synthetic and full synthetic. The option must be given to the customer. For instance, I would like to use full synthetic from the service at 20k onward.

[bageherath]

Originally Posted by blue_pulsar

This is because VW uses synthetic oil. For a longer life, it is definitely recommended to use synthetic oil.

I'm definitely surprised to see Ford using mineral oil in their Ecoboost. For a high-power, high heat and comparatively higher compression ratio engine, Ford should have used fully synthetic oil.

And about this tool, it is just letting us know the oil change prices, oil filter and labor charges. The tool would have been more useful if it allowed us to add repair components. Something on the lines of searchable parts catalog.

Ford uses High grade semi-synthetic oil and service interval for every 10k KM or a year and for VW it is 15K or a year.
I have been using Ford services since 2006, always found exceptional and economical.

[Desmosedici]

Originally Posted by deetjohn

Ford uses semi synthetic oil for the TDCi. And I have seen only Castrol Magnatec. The good thing is that cost for semi synthetic oil is very comparable to cost of mineral oil from MSIL.

But, Ford should considering stocking both semi synthetic and full synthetic. The option must be given to the customer. For instance, I would like to use full synthetic from the service at 20k onward.

Ford does provide the option of going for fully synth. A litre of Mobil 1 is charged at 1300 bucks. I had checked this last month during my Ecoboost's 1st service. You can check it at your FASS.

Cheers,
Raj

[shibujp]

As other members have mentioned, what should be included as well is the components that wear out and the labor charges. In addition the infamous value added services(VAS) should be differentiated. A lot of these VAS services are shoved on the ill informed customer says that they are essential aspects of preventive maintenance.

For eg - how much does a clutch cost and the average labor cost for changing it?

During my Swift ownership, so of the regular items that were covered which I do not see even in a 1 lakh periodic service of the Ikon are:

• Anti-Roll Bar bush replacement 10/20K
• Balance Rod replacement 20 K
• Strut bush replacement ~ 40K
• EGR cleaning ~ 30K

These are items that suffer regular wear and tear in our environment.

A friend of mine has a Ford Ikon that is nearin 1 lakh km. On a recent visit the service center told him that the lower arm and the strut needs to be replaced. Cost 10k. There is not way to validate these charges.

As much as I welcome such effort, I think our market has evolved to a level where these steps are just not enough. People put more mileage on their cars in a shorter timespan than before.

Drive on,
Shibu.

[4x4addict]

Good Initiative by Ford.

I suggest folks to print out and take to dealership with them. If there are any items not on list, they need to check.

However, for wear and tear items like bushes, etc, you will need to judge for yourself.

[deetjohn]

Originally Posted by Desmosedici

Ford does provide the option of going for fully synth. A litre of Mobil 1 is charged at 1300 bucks. I had checked this last month during my Ecoboost's 1st service. You can check it at your FASS.

Maybe they do stock it for the EcoBoost. But I didn't get it here for the TDCi.

The Fiesta even got a sticker on the engine cover which says 'Synthetic Only', but dealer didn't have it here. I would very much like to opt for Synthetic from 20k KM on wards.

[Chuckster]

Originally Posted by Chuckster

I am at the service center now and saw this neat board put up which shows the service price's of all ford vehicles at different intervals upto a lakh kilometers. Sharing it here.

Thanks.

Tagging my post in the fiesta thread.

[Turbanator]

Perhaps I might get reply here , Should I go for an Oil change for 3500 KM , one Month old Endeavour ? Service centre does not recommend but I have in past always got oil changed in other cars at first general service . Apparently this should cost about 5000 INR

[su1978]

The way ford is going says alot about their intentions. The intention to serve customers at realtime costs. The intention to stay in market. The intention to move away from negative image of ford being high maintenance cars. This move has worried Maruti Suzuki as well who did launch some useless car care package and trying to hardsell it. The price at which maruti is quoting these is way costlier than what it would take to get the car serviced regularly. The morons at Maruti service centres push you to use synthetic oil in even their normal Alto 800's and then again push you for getting your car serviced at 10000 Kilometers interval. They always threaten you that the warranty will expire if you do not get it serviced at the interval mentioned by them.

Ford cars are way better to drive than Marutis. They know the art of making cars. Maruti knows the art of making fools.

[vivekgk]

Originally Posted by Turbanator

Perhaps I might get reply here , Should I go for an Oil change for 3500 KM , one Month old Endeavour ? Service centre does not recommend but I have in past always got oil changed in other cars at first general service . Apparently this should cost about 5000 INR

I'm pretty sure that Fords come with a magnetic drain plug that takes out any metallic fragments that the filter doesn't catch. Once the car is parked and the oil settles, the heavy metal particles float down to the lowest point in the sump which is the drain plug, and get attached to it.

So, I don't think that the oil needs to be replaced at such low mileage. You could replace the filter though, if you feel like being proactive.