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Originally Posted by RSR
I'm terribly, utterly disappointed with the market's response to the new Ford Figo & Aspire. |
Ford has stuck itself in a state of Limbo, the initial consumer confidence during the phase of Figo Twins launch was washed away within the first month and post Baleno's launch they did not even try putting up a fight.
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And the market response? It has been rather ordinary. It's this kind of stupid market response to such cars with brilliant safety features that makes manufacturers conclude the Indian market doesn't value safety. Just pathetic!
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It is difficult to fathom what exactly is the priority of Indian consumer when it comes purchasing a car, people go for a TD of cars from different manufacturers when they are looking for options but in the end the psychological block of sticking to the top three brands (Maruti/Hyundai/Honda) takes over logic, barring the exception of Kwid this year which attracted customers with its mini duster look and safety was not of prime concern here again.
Safety USP for Ford was instantly nullified by competition in a very short duration and currently when the Maruti & Hyundai are aggressively battling out with new launches, Ford does not stand a slimmest chance to even gain attention.
Going by the trend these two top players have set- SUV, Compact SUV, Premium Hatchback segments have become hot property (Creta, S-Cross, Baleno, i20 Elite) There is heavy demand for bling inside the cabin these days with all possible gadgetry that can be stocked is more than welcome.
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To hell with the average market response! The new Figo twins have won my deep respect because of the sheer wisdom of Ford in providing additional safety features in segments where none of the competitors have them.
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I have also developed respect for Ford as a brand for coming up with the new Figo Twins:
- Maruti always banks on mileage USP even for cars which need the muscle power and not efficiency always.
- Hyundai rides strong on design, rich interiors and they truly innovate when it comes to offering trend setting features but their cars never up the ante on power and mileage.
Ford does not have a ground breaking offering in Figo Twins however it has managed to provide a balanced product with its own shortcomings in the form a lackluster petrol engine, and average interior looks (i'm not complaining though) when compared to digital overload everyone else is busy packing. But the 1.5 TDCi Diesel engine surely sets itself apart from competition by miles.
Ford & Honda have definitely made Maruti
rethink about their strategy of packaging a sheep in the coat of wolf, when real wolves are already making their presence felt (100ps club). Hyundai & Maruti were quick to start offering ABS/ABD and Airbags for Xcent, Dzire and Swift either optional or by default across different versions.
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Listen Ford! Just hire an accomplished marketing agency that will highlight the twins' excellent safety features, the brilliant 100 PS 1.5 TDCI and also the 1.5 Ti-CVT + 6-DCT combination. I'm willing to provide great ideas for print, radio, television & internet advertisements (for free!) should you need them.
The Figo twins certainly deserve to succeed in a big way! Only then will the Indian market get better safety features in the sub-1 million rupee price range.
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This is one area where I am unable to figure out what long term strategy Ford has in mind to gain the lost momentum for Figo Twins, Maruti and Hyundai are prepared for next round of battle to take on Ecosport with their own versions of sub 4m compact SUV.
Figo has strong competition from - Baleno, Elite i20 and even from the current gen Swift
Aspire has competition from - Baleno, Yes you read it right more than Dzire, Baleno is like a deadly dual Sith saber sword cutting through competition ruthlessly even with limited Nexa outlets. When it comes to length Baleno is Premium hatchback stretched to the size of compact sedan and it is wider to Aspire too so a customer who does not need a hatchback with a boot would definitely choose Baleno over Aspire.
The other competitors Dzire, Amaze and Xcent also have a strong grip so expecting Aspire to turn the tables is near to impossible feat.
What has Ford done until now & what could be done:
- All marketing budget and effort spent on Farhan Akhtar and other campaigns pre-launch.
- Post Launch they come up with a lame TVC with zero recall value, front page ads in newspapers were like a blip. If you check power drift video review of Aspire it would put Ford's marketing team to shame. Renault engaged Ranbir Kapoor and AR Rahman, the Re-Re-Raftaar jingle is catchy and it goes a long way in creating a strong brand recall, it was a bold move by Renault to showcase their entire vehicle fleet and Ranbir standing close to the Kwid at the end of TVC in these ads which shows that the Manufacturer is confident of their product offering irrespective of the sales numbers. Renault saw a golden chance to increase brand visibility while basking in Kwid's glory which is an ace move.
- Maruti's Baleno featured in Star Wars promotion even when they have a super hit product which can do without TV ads for now, 'What if' Ford could have tried attempting a Bajirao Mastani promo tie up -
"Aspire Diesel ne 100ps performance zaroor di hai par mileage pe compromise nahin" (Bajirao ne Mastani se Mohabbat ki hai Ayyashi Nahin) OR maybe a Mashup of Kashibai/Mastani dancing to 'Pinga' song mixed with a montage of Figo/Aspire features
- 1 month post launch, discounts and offers start rolling in and come Diwali they struggle to even maintain 3K sales figure.
- Ford has being busy this year extending its dealer network and appointing vendors to sell over the counter spares, putting up service cost estimate utility on their website etc. which is important to strengthen their base and changing their image of being a costly after sales brand.
- Ford needs to position the 1.5 Deisel and AT Petrol versions aggressively with promotional ads/TVC's that pack a punch in getting the message across and it cannot be a subdued effort. I do not know if bringing on a celebrity on board can help at this stage.
It surely pains to see two credible products languishing on sales chart, nevertheless whatever amount of ranting we do online is not going to influence strategy adopted by Ford and as a consumer I am happy with my Aspire for now. Let's hope for the best if things can turnaround for Ford in the coming months.