Re: Nissan Micra facelift coming soon, to get new features. EDIT: Launched @ Rs. 5.99 lakh The premium hatch buying Indian customer will not be kind to Nissan this time around. If Nissan thinks they can continue flogging the horse which has already reached pensionable age, and has also retired from several global markets, they are mightily mistaken.
The target customer for this segment, are the young professionals, with a young family, possibly doing very well at work and most importantly, well travelled across the world.
And in the course of those travels he / she would have seen the nice automobiles Nissan makes & sells in the global market, including the new Micra.
Does Nissan think that this particular buying class will fall for some auto - headlights, rain sensing wipers, stripey dashboard inserts and fork out their hard earned money to buy a model which is already past its sell - by date in the international market?
Yes, it is a known fact that introducing a model changeover is a hugely capital intensive affair but then Nissan in India has to decide: Where it wants to be in the domestic car market in the next five years?
Do they want to be a success or not? First they have to decide that. If yes, they have to launch the new Micra and if no, well then i guess, the answer is pretty cut and dried, they might as well shut shop, like what their recent Yank counterpart did, focus only on exports and just pull the plug on domestic sales. Lots of money saved and incalculable damage done to brand equity.
Why cannot they realise that a "new" car means a car which is NEW. NEW looks, NEW interiors , NEW features, NEW driving experience.
Look at what Nissan's alliance partner, Renault did.
They came up with a blockbuster styling with the new KWID and some really nice segment breaking interior contents and fitment which in one swoop redefined the "A"-segment, so much so that even Maruti is now apparently "copying" the KWID shape for its next generation ALTO.
If one takes a very objective view, apart from styling, packaging and suspension performance, the KWID is nothing revolutionary as far as mechanical aggregates go.
It's pretty standard stuff under the skin, in fact compared to the KWID the Suzuki triples are far more refined; but looks do count and for Renault it worked brilliantly.
Can Nissan, being the global powerhouse that it is, not have done it?
The New MICRA, with its new styling and driving dynamics, the rich interior appointments, (just read the positive reports the foreign media has to say about the new Micra), could have changed the Indian customer perceptions about NISSAN.
The new MICRA could have been complemented by the existing set of Micra engines, (exactly what Maruti has done for the Dzire and Baleno which are all equipped with SWIFT carryover powertrains), and topping the MICRA line-up a range extender. Garnish with some slick marketing and then see where sales end up.
In this respect look at Hyundai. Every one of their models has had, at the maximum, a six month lag, maybe even less, before they hit Indian shores. Are they not working in the market? Just look at their market share - second only to Maruti. And I would not call Hyundai's cheap at all!
Nissan's product planners seriously need to come out of their ivory towers and take the help of experienced professionals to "understand" the Indian customer psyche. Sitting and working on digital screens with some "customer clinic survey" farmed out to a third party market research firm will not work.
I admire my neighbourhood "kirana" store guy.
He is unread, power-point and Excel are alien to him but he knows the requirement of each and every household, his precious customers on the back of his hand. And he is intelligent. Keeps track of what is happening with his customers.
So much so that recently when my friend visited my place from U.S. and stayed with me for two weeks, I was amazed to find a packet of baby wet wipes as a complementary item from the "kirana-wallah" .
He later told me that he had seen my friend staying at my place and thought wet wipes were an inevitable necessity when you have a toddler around, hence he sent a packet to us!
Am sure you don't have to guess as to from where for the next few days my friend shopped for his kids' daily necessities!
Maybe Nissan needs to hire him. The toddler, (Micra), will like it. |