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Old 15th August 2017, 15:22   #46
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Experienced the brand new Nexa service centre yesterday.

It was a pretty good and smooth experience (though mine was just a first service).

It was a walk-in and since there are no bookings in advance I was happily accomodated.

A service advisor was promptly assigned and he made the jobcard entry through an Ipad. The coolest feature was an app where the SA could mark scratches and dents on the car and keep a record for later (i found that pretty cool).

I was offered a choice to get the vehicle delivered but i opted to stay. I was led to a comfortable sitting area (with sofas and colas and coffee). The view from the room is the main workshop area and I could see my car being worked upon. Took about 3 hours total.

Overall a pretty decent experience considering experience with other brands workshops (thought the ktm one nearby had a Playstation to keep the customer occupied &#128513.

The work quality was just above average esp the inside dash cleaning. Must have used some awful stuff... and didn't smell very nice.
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Old 23rd September 2017, 13:17   #47
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A new Nexa service centre coming up at Golf course extension road in Gurgaon.
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Old 2nd October 2017, 17:31   #48
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Default Re: Maruti launches the first NEXA service station

Nexa Service Centre is not exclusive for Nexa cars :

All Maruti cars can be serviced at Nexa service centre. As per Maruti : Nexa means "Premium" and any Maruti car owner can get his / her car serviced at Nexa centre.

Mr. Divakar Reddy got his S-Cross serviced at Nexa service centre. He spotted many other non Nexa cars too and the manager confirmed to him that any Maruti car could be serviced here.

Spot the white Swift
Maruti launches the first NEXA service station-img20171002wa0024.jpg

Spot the red Brezza
Maruti launches the first NEXA service station-img20171002wa0037.jpg

Zoom in and you can also spot an Ertiga
Maruti launches the first NEXA service station-img20171002wa0036.jpg

The spare parts and labour rate for S-Cross was same as any other Maruti service centre in Tier 1 city. He is very happy with the service experience. Most of the non Nexa cars owners are not aware that their cars could be also serviced here
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Old 2nd October 2017, 17:40   #49
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Default Re: Maruti launches the first NEXA service station

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Originally Posted by Dr.Naren View Post
Nexa Service Centre is not exclusive for Nexa cars :

All Maruti cars can be serviced at Nexa service centre. As per Maruti : Nexa means "Premium" and any Maruti car owner can get his / her car serviced at Nexa centre.
Thank you Dr.Naren. This was the only thing that was bothering me when I cancelled my Baleno's booking in favour of the Dzire, but this news means I'm extremely happy that I'm not going to miss out on the premium service experience.
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Old 6th December 2017, 14:04   #50
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Default Re: Maruti launches the first NEXA service station

The second Nexa Service outlet in Bangalore (as I was being told) after Mandovi Motors was inaugurated today on Hosur Road, bang opposite to Metro Cash and Carry on the service road towards Bangalore City. If one exits from NICE road towards Bangalore, the first thing you get after crossing the White Petals convention center is this.

This one belongs to Surakshaa Car Care who have their Nexa Sales outlet diagonally opposite to this on the other side. Thing with this is that apart from Nexa Service outlet, it is also their "Integrated Body Shop" for end to end accident repairs. Hence in the picture that shows the building you will notice how they have ensured to follow the "Nexa Grey" color scheme for the Nexa Service Outlet and the usual Silver for the Body shop.

Few pictures from the opening today that I and arun_josie attended by invitation:

Main Building:

Maruti launches the first NEXA service station-20171206-13.44.18.jpg

NEXA Reception:

Maruti launches the first NEXA service station-20171206-13.40.39.jpg

NEXA Waiting Lounge:

Maruti launches the first NEXA service station-20171206-13.41.01.jpg

Maruti launches the first NEXA service station-20171206-13.41.15.jpg

Maruti launches the first NEXA service station-20171206-13.41.30.jpg

NEXA General/Quick Check-up Ramp/Hoist:

Maruti launches the first NEXA service station-20171206-13.41.47.jpg

NEXA Service Area:

Maruti launches the first NEXA service station-20171206-13.42.02.jpg

Maruti launches the first NEXA service station-20171206-13.42.16.jpg

Maruti launches the first NEXA service station-20171206-13.42.34.jpg

Few pictures from the Body Shop area that also has a separate waiting lounge and receiving (front office) area like the NEXA on the other side:


Maruti launches the first NEXA service station-20171206-13.42.48.jpg

Maruti launches the first NEXA service station-20171206-13.43.02.jpg

Attachment 1703038

Maruti launches the first NEXA service station-20171206-13.43.27.jpg

Maruti launches the first NEXA service station-20171206-13.44.03.jpg
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Old 7th December 2017, 16:43   #51
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Default Re: Maruti launches the first NEXA service station

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Originally Posted by Sebring View Post
NEXA exec tells me there is a dedicated service station coming up in Bengaluru, near Yelahanka. Exciting times for premium car owners.
Tired of scenes like the below, I've been following up with NEXA exclusive service to know when they will be going operational. Seems like they just have.

Maruti launches the first NEXA service station-crowded.jpg

I was told that the new service center in Yelahanka is a NEXA exclusive, but pictures in the earlier post don't convey that.
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Old 7th December 2017, 16:48   #52
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Default Re: Maruti launches the first NEXA service station

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Originally Posted by social3047 View Post
A service advisor was promptly assigned and he made the jobcard entry through an Ipad. The coolest feature was an app where the SA could mark scratches and dents on the car and keep a record for later (i found that pretty cool).
This is now operational across the regular Maruti dealership's as well. They note down everything through the Dealer Management System app installed in their tablets, and take photos of every ding and scratch.
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Old 7th December 2017, 16:49   #53
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Default Re: Maruti launches the first NEXA service station

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Originally Posted by social3047 View Post
Experienced the brand new Nexa service centre yesterday.
Where is this located in Delhi and which dealer?
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Old 10th December 2017, 04:10   #54
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Default Re: Maruti launches the first NEXA service station

Is there any Nexa service station in Chennai? If not, are there any known plans for opening an upcoming showroom?
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Old 12th December 2017, 15:37   #55
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Default Re: Maruti launches the first NEXA service station

I've no idea about Delhi but this one is in Gurgaon. The address is Prem Motors, Plot No 5, IDC, Gurgaon.

In fact just did the second service and it was a good experience.
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Old 12th December 2017, 16:25   #56
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Default Re: Maruti launches the first NEXA service station

Just to inform Puneites! GOOD NEWS!

Nexa (Premium) Service Centre at Bavdhan on the Highway. Very Posh, i have not experienced the workmanship but the outset looks promising.

Nexa Baner Workshop (Autovista)

Servey No. 98,Mumbai Bangalore Highway, Pashan Exit,Mahalunge,
Baner, Pune - 411045
Tel No. +91-8888807738

PS: Had to use their services in Wadki for a Denting-Painting Job, decent workmanship carried out. No Bodyshop at Baner yet.
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Old 2nd June 2018, 11:04   #57
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Are Non-Nexa cars allowed to be serviced in the Exclusive Nexa Service Outlets? I am currently getting my car serviced in the Nexa Service Centre and am seeing the other regular models being pulled in the bay for servicing .
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Old 2nd June 2018, 12:00   #58
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Default Re: Maruti launches the first NEXA service station

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Originally Posted by unleash_thunder View Post
Are Non-Nexa cars allowed to be serviced in the Exclusive Nexa Service Outlets? I am currently getting my car serviced in the Nexa Service Centre and am seeing the other regular models being pulled in the bay for servicing .
They are not exclusive NEXA only centers. All Maruti cars can be serviced in these outlets. I dont think they will recover the cost soon if they concentrate only on NEXA cars
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Old 7th June 2018, 00:10   #59
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Default Re: Maruti launches the first NEXA service station

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Originally Posted by social3047 View Post
Experienced the brand new Nexa service centre yesterday.
Which Nexa exclusive was this?

Are the service and spares charges same across Nexa exclusive and regular MASS?
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Old 24th August 2018, 20:36   #60
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Default Re: Maruti launches the first NEXA service station

Maruti Suzuki To Open 100th Nexa Exclusive Service Outlets Soon, plans nearly 300 dedicated Nexa service outlets across the country by 2020.

Maruti launches the first NEXA service station-gbgbdhuo_nexatoopenits100thserviceoutletsoon_625x300_24_august_18.jpg


Maruti Suzuki will soon be opening its 100th dedicated Nexa service centre very soon. As of now, Maruti Suzuki also has over 320 dedicated Nexa sales outlets across the country catering to its more premium customers.


Link

Last edited by volkman10 : 24th August 2018 at 20:38.
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