Quote:
Originally Posted by CrAzY dRiVeR Why? Are there any product advantages otherwise - that a user walking in will get to touch, feel or realize? |
Yes, the intangibles like ride and handling and suspension and tangibles like the interior quality which by the way is pretty poor in the XUV500. The real question is, whether these values are more important to buyers than features. We know buyers would like a 5 inch touchscreen more than an airbag or ABS.
Quote:
Originally Posted by CrAzY dRiVeR Now obviously the first one to come up will be LandRover chasis and pedigree. Great - But then Landrover pedigree without even a basic AWD option, not even on the top end? Neutered pedigree, isn't it - no point repeating that like TATA marketing team would want us to do. |
And why not? Apart from the clothes that a car wears, a robust underlying structure is the most important component of a car and is the single largest expense when it comes to R&D. It also defines how the car will feel and how it will drive and how it will fare in the long run. Its psychological marketing as well.
Quote:
Originally Posted by CrAzY dRiVeR Forget the pedigree and the architecture for a bit and bring in things into the equation that people can actually see, touch and feel in the showrooms - which is what sells products in the end and not the marketing speak.
To a common man -
XUV offers a bigger engine with more power and torque figures.
XUV has an AT option on 4 variants across price band.
XUV has a petrol option.
XUV has the all important (for right or wrong reasons) sunroof
XUV has a 3rd row seating.
XUV has all wheel disc brakes.
XUV has powered seats |
To a common man
Harrier is the better looker of the two
Harrier has the better looking and better feeling interiors of the two
Harrier has the better infotaintment system of the two - Its got two screens and we all know how two screens are better than one.
Harrier has also got the same chassis as a Land Rover
Harrier is slightly bigger of the two
I dont think having petrol power is an advantage, is infact a disadvantage (more choice is not always better), in a big SUV especially given how pedestrian Mahindra Petrol engines are.
And we dont yet know the price.
Quote:
Originally Posted by CrAzY dRiVeR Even simple things that make him / her feel good like hydraulic assist for the bonnet, tyre pressure monitoring system, ambient lighting etc. |
Please let me know which car in the 10-20 lakh segment has ambient lighting. No placing two LED bulbs in the footwell isnt ambient lighting, its just extra LED bulbs.
Quote:
Originally Posted by CrAzY dRiVeR All the talk about pedigree is going to fall on deaf ears if the people walking into the showrooms cant touch and feel anything but missed out options lists, like all the cancellations happening due to an AT variant not being available. |
I seriously wonder how this particular scenario is going to play out. A customer walks into a Tata showroom to look at the Harrier and Tata being Tata displays a list on a big screen in the showroom showing people who cancelled their bookings because there is no automatic option.
Quote:
Originally Posted by CrAzY dRiVeR To add to that, media reviews commenting on not able to get a good driving position easily (Missed out power seats!) - will a casual user get it right within his TD window? Or will he notice the NVH during that time instead? |
I don't think there is an objective answer to ergonomics and not being able to find a good driving position easily does not equate to spending hours getting the seating right.
Quote:
Originally Posted by CrAzY dRiVeR These are the small things that most people notice during their small TDs and what contribute to sales of the product, and no, they can't figure out where the chasis is derived from! |
Marketing the architecture is not asking the customer to get down on his knees and look at the structure, its a marketing ploy, subconsciously associating sister brands Land Rover with Harrier.
Quote:
Originally Posted by CrAzY dRiVeR Last argument that comes up is that the TATA is a class act even though Mahindra might have more features, but with all this talk of XUV 5OO - there's also the brilliant Hexa parked in the showroom. Its bigger, built good and is feature loaded - how do showrooms explain the premium then to a common man walking in? And even Hexa starts at 12.5L. Forget the XUV - taking the Hexa XE in comparison puts Harrier XE a tough act above 11.5 ex showroom starting price. |
And this is exactly how it plays out in the Mahindra showroom with XUV on one side and the Scorpio on the other. There is TUV300 Plus too. The choice of a product is not always objective else there is no reason why a customer would prefer a Scorpio over a TUV300 Plus. I dont think Tata Motors would mind a customer walking in for Harrier and going for Hexa instead. It is still a new customer and it is still a new sale. Plus 1 either way.