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Old 23rd February 2019, 22:49   #1
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2019 Aero India Fire - Toyota, Tata & VW and local Mahindra Dealer reach out to customers

Received this from Toyota

Quote:
In the wake of the unfortunate incident that occurred today at the parking lot, Toyota Kirloskar Motor would like to reach out to their customers.
Request you to carry this information in your esteemed publication so that all Toyota customers impacted in this incident can get assistance as soon as possible.

Toyota customers impacted in the Bangalore Aeroshow parking lot fire can call our Toyota Customer Assistance Centre at 180042500001 or 08066293001.

Following facilitation will be done by the Toyota Call Centre

1. On-site assistance through our Insurance arm staring at 8.30 AM at incident site.
2. Conference call with concerned Bengaluru Dealers Customer Relations for any coordination like Insurance inspection or special towing assistance etc.
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Old 24th February 2019, 07:51   #2
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re: 2019 Aero India Fire - Toyota, Tata & VW reach out to customers

This should bring a small relief for those who got affected in the incident. A very good and a very timely gesture from Toyota. Hope every other manufacturers follow this gesture to ease of the pain from those anxious owners.
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Old 24th February 2019, 13:57   #3
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re: 2019 Aero India Fire - Toyota, Tata & VW reach out to customers

Appears others have taken a cue from this. Got a message from Prerana Motors (Tata Motors dealer, Bangalore) providing a contact number for assistamce if our car is one of the affected ones. Nice gesture to empathize and offer support directly.
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Old 24th February 2019, 17:21   #4
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re: 2019 Aero India Fire - Toyota, Tata & VW reach out to customers

Volkswagen does its part too in providing support !

Most VW car owners have received a SMS too in this regard.

2019 Aero India Fire - Toyota, Tata & VW and local Mahindra Dealer reach out to customers-1.jpg

Last edited by volkman10 : 24th February 2019 at 17:23.
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Old 27th February 2019, 11:52   #5
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Re: Massive fire in the parking lot at Aero India 2019 (Bangalore)

Just got this note from FB - Sanjay Joel is known on the Sireesh Chain of Mahindra ASCs as Head of Service:

Attachment 1852559

A great gesture for the affected car owner.


Note from Mod

Crossposted from the Aero India Fire Thread
Attached Thumbnails
2019 Aero India Fire - Toyota, Tata & VW and local Mahindra Dealer reach out to customers-c701cfde671e491b86b1e75c420ff95e.jpeg  


Last edited by ajmat : 27th February 2019 at 12:20.
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