Team-BHP > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 27th March 2019, 12:03   #1
Senior - BHPian
 
TusharK's Avatar
 
Join Date: Jul 2017
Location: Pune
Posts: 2,686
Thanked: 22,090 Times
Default Mahindra genuine spare parts to be sold online

Mahindra genuine space parts will now be available online on M2ALL.com, which is the official Mahindra Group e-store. Owners from 20 cities can place their orders online and get spare parts delivered to their doorstep. According to Mahindra, easy availability of genuine spare parts is expected to curb the sale of counterfeit parts.

Mahindra genuine spare parts to be sold online-mahindra-spares.jpg

Customers can search for parts based on keywords or part numbers. The website has a picture catalogue of parts and product pages with a brief description of the part, the part number, price and vehicle / variant compatibility. Over 1,000 commonly purchased parts are already listed on the website. The parts catalogue will be regularly updated as per customer requirements.

Mahindra also offers warranty on spare parts sold online. Customers would also be able to interact with support that is available 24x7 over chat, email and phone.

Link to Team-BHP News
TusharK is offline   (11) Thanks
Old 27th March 2019, 14:02   #2
Senior - BHPian
 
hserus's Avatar
 
Join Date: Sep 2014
Location: Chennai
Posts: 3,749
Thanked: 5,876 Times
Default Re: Mahindra genuine spare parts to be sold online

m2all has been around for a long time (February 2015) and has been selling accessories and parts online since then.
hserus is online now   (3) Thanks
Old 28th March 2019, 07:58   #3
BHPian
 
saratjyo's Avatar
 
Join Date: Jun 2017
Location: Chennai
Posts: 32
Thanked: 54 Times
Default Re: Mahindra genuine spare parts to be sold online

Why other manufacturers are not considering to sell their authorized parts online! People will definitely go for the OEM products instead of duplicates that are available in the market.
saratjyo is offline   (1) Thanks
Old 16th April 2019, 07:57   #4
Senior - BHPian
 
hserus's Avatar
 
Join Date: Sep 2014
Location: Chennai
Posts: 3,749
Thanked: 5,876 Times
Default Re: Mahindra genuine spare parts to be sold online

Quote:
Originally Posted by saratjyo View Post
Why other manufacturers are not considering to sell their authorized parts online! People will definitely go for the OEM products instead of duplicates that are available in the market.
https://www.toyotapartsconnect.in/ for example. And there is always Boodmo.
hserus is online now  
Old 5th August 2019, 17:35   #5
BHPian
 
Singh09's Avatar
 
Join Date: May 2015
Location: Gurgaon
Posts: 139
Thanked: 247 Times
Default Re: Mahindra genuine spare parts to be sold online

Hey guys is it safe to purchase spare parts from M2ALL.com? Has anyone purchased anything from the website recently. I am looking to purchase left Hand side front shock absorber and wiper blades for my XUV from there.
Singh09 is offline  
Old 5th August 2019, 18:17   #6
Senior - BHPian
 
BANDHAV's Avatar
 
Join Date: May 2009
Location: Ghaziabad
Posts: 1,242
Thanked: 1,645 Times
Default Re: Mahindra genuine spare parts to be sold online

I havn't bought parts but bought a XUV scale model and yesterday ordered a set of footmats for my XUV.

The updates and dispatch are not lightning fast but I am satisfied with the sole experience I had with them.

I recently checked the site for Stone guard assembly, the price on the site was cheaper than what I was quoted by the A.S.S. There are offers also there like discount coupons etc.
BANDHAV is offline   (1) Thanks
Old 5th August 2019, 20:55   #7
BHPian
 
Join Date: Jul 2019
Location: AP
Posts: 51
Thanked: 81 Times
Default Re: Mahindra genuine spare parts to be sold online

Quote:
Originally Posted by TusharK View Post
Mahindra genuine space parts will now be available online on M2ALL.com, which is the official Mahindra Group e-store.
Thanks for information.

Quote:
Originally Posted by hserus View Post
m2all has been around for a long time (February 2015) and has been selling accessories and parts online since then.
But nobody was aware of that, except a few. This post will definitely help people like me.

Quote:
Originally Posted by saratjyo View Post
Why other manufacturers are not considering to sell their authorized parts online! People will definitely go for the OEM products instead of duplicates that are available in the market.
Yes,that would be great. But i don't think those in the authorized service center will be liking the idea of cheaper OEM parts online. So lets wait and see.
india008 is offline  
Old 5th August 2019, 21:39   #8
BHPian
 
Join Date: Jun 2019
Location: Bengaluru
Posts: 233
Thanked: 374 Times
Default Re: Mahindra genuine spare parts to be sold online

Way to go Mahindra. (Even if i am 3 years late to congratulate)

And here at the other end of spectrum, cant even source the part from ASC unless you carry out service there. ( yes, I am looking at you Nissan/Renault)
SideView is offline  
Old 5th August 2019, 21:44   #9
Senior - BHPian
 
hserus's Avatar
 
Join Date: Sep 2014
Location: Chennai
Posts: 3,749
Thanked: 5,876 Times
Default Re: Mahindra genuine spare parts to be sold online

Quote:
Originally Posted by india008 View Post
Thanks for information.

But nobody was aware of that, except a few. This post will definitely help people like me.

Yes,that would be great. But i don't think those in the authorized service center will be liking the idea of cheaper OEM parts online. So lets wait and see.
M2all delivery is hit and miss and needs follow up repeatedly with their customer service team. However they have all of Mahindra’s parts inventory in stock even hard to get locally stuff like a gear lock.
hserus is online now  
Old 16th August 2019, 16:31   #10
Senior - BHPian
 
BANDHAV's Avatar
 
Join Date: May 2009
Location: Ghaziabad
Posts: 1,242
Thanked: 1,645 Times
Default Re: Mahindra genuine spare parts to be sold online

Quote:
Originally Posted by BANDHAV View Post
yesterday ordered a set of footmats for my XUV.

The updates and dispatch are not lightning fast but I am satisfied with the sole experience I had with them.
.
The Mats are yet to be delivered. 11 Days. Though I was okay with relatively slow response but now this beyond my level of patience.

Quote:
Originally Posted by hserus View Post
M2all delivery is hit and miss and needs follow up repeatedly with their customer service team. However they have all of Mahindra’s parts inventory in stock even hard to get locally stuff like a gear lock.
I can confirm this now. In today's era of blistering fast deliveries in case of online purchases, M2all seems to be operating at stone age's speed
BANDHAV is offline  
Old 16th August 2019, 20:39   #11
Distinguished - BHPian
 
Reinhard's Avatar
 
Join Date: Nov 2010
Location: Pune
Posts: 3,457
Thanked: 9,706 Times
Default Re: Mahindra genuine spare parts to be sold online

Quote:
Originally Posted by BANDHAV View Post
The Mats are yet to be delivered. 11 Days. Though I was okay with relatively slow response but now this beyond my level of patience.


I can confirm this now. In today's era of blistering fast deliveries in case of online purchases, M2all seems to be operating at stone age's speed
Ah that is frustrating. Looks like stock shortage/logistic issue somewhere perhaps due to excess rains?

I have an exactly reciprocal experience. I ordered a THAR and an XUV5OO scale model (they are superb and must have for those who like scale models). Got them quite fast in 3 days. That too with the average courier service - DTDC. Nothing fancy like FedEx. Just 2 weeks back. Although, the tracking link provided didn't really work I agree.

I am really impressed by this m2All initiative from Mahindra. Makes them stand apart from others who are quite ignorant about online sales and merchandise. These little things really improve customer experience. Let's hope you get your parts delivered soon and Mahindra fixes these lapses in a robust manner.
Reinhard is online now  
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright ©2000 - 2020, Team-BHP.com
Proudly powered by E2E Networks