![]() | #796 | ||
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For peace of mind, its better to get the insurance from the dealership for initial few years. Or else try to get the car from some new dealership which might not have become arrogant yet. | ||
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![]() | #797 |
BHPian ![]() Join Date: Feb 2018 Location: Haryana
Posts: 699
Thanked: 1,770 Times
| ![]() Found this video of Hyundai Venue E (base) variant on Youtube: Not sure if anyone would be considering this variant with petrol engine but for diesel car buyers, this is a viable option. I must say the front end looks much better on this one without any chrome elements. Last edited by self_driven : 19th June 2019 at 13:49. |
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![]() | #798 | ||
BHPian Join Date: May 2019 Location: Gurgaon
Posts: 36
Thanked: 73 Times
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I understand that they need to earn money but dealerships cannot justify it by exploitation, bullying and arrogance. The team leader got back to me saying he will speak to the manager and revert by evening. I am mostly going to cancel my booking anyway. Quote:
Have spoken to Safdarjung Hyundai in Gurgaon. The sales guy told me it is not compulsory hence I have asked him to send the Pro Forma invoice so that was a positive. Hope he stands by his words. No word from Hyundai India yet though. | ||
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![]() | #799 |
Newbie Join Date: May 2019 Location: Lucknow
Posts: 4
Thanked: 14 Times
| ![]() Hi everyone, I took the delivery of my Hyundai Venue SX+ DCT on 10th of June but unfortunately it incurred damage on left side of the front bumper. Now I seek advice of fellow Bhpian on the matter. I did not crash the car, my sister went to a restaurant this afternoon where the parking guy asked her to hand him over the keys so that he can park it. My sister warned him about the car being new and to be cautious while parking. With no regard to what she said the guy ruthlessly turned even when he was doing this my sister asked him to park it slowly and smashed the car in the pillar on the side, damaging the front bumper. My sister immediately shouted on him to get out of the car else the damage would have even be worse. Still the guy had the guts to say ' This is just a minor damage madam'. Thanks to careless drivers like him, now I have a damaged front bumper on the 9th day of the car even when I couldn't get the number plate installed. I also reached the place soon and after talking to the manager of the parking, he has agreed to cover up the expenses of the repair, he insisted to use up my insurance for the same and pay paperwork charges. Also, I visited the workshop where the service advisor told me exactly what I suspected - change of front bumper that would cost around 15 k. He advised me to either get the whole bill in cash and ask him to pay it all together and if he insists on using the insurance which according to him happened a lot in such settlement cases, he said that I should ask for paperwork charges and the No claim Bonus that I would get otherwise. Also paperwork plus No claim bonus shall round up to around 6-7K For information : My insurance is zero depreciation Insurance From Reliance with unlimited claim and a no claim bonus of 20%. I seek the advice of fellow BHPians about how I should pursue the matter? ![]() https://www.team-bhp.com/forum/attac...1&d=1560964390 Last edited by Eddy : 19th June 2019 at 23:28. |
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![]() | #800 |
BHPian Join Date: Jun 2019 Location: Bangalore, NCR
Posts: 30
Thanked: 26 Times
| ![]() Hi Nimish, cars have an emotional connect with most of us and any dent or damage initially especially in a new possession is painful. Having said that, this special area and angle of bumper is prone to hits. One practical way of dealing could be take the 6-7k from the parking person and defer the replacement of bumper. You can get it done in future if there's something else also to be claimed. But please heed to this suggestion only if your heart allows. I am not sure if you can live with it's bruised brow. |
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![]() | #801 |
Senior - BHPian ![]() Join Date: Apr 2011 Location: Dubai/Bengaluru
Posts: 2,044
Thanked: 5,847 Times
| ![]() A similar incident occurred with Dad's white EON. The damage was similar and they fitted a new bumper, and everything. But the paint was not matching perfectly even though it was the dealership that was doing it. Like in your case, insurance was claimed and paperwork charges of just around 2000 were borne by the offender (the total charge was 9k). The problem came during resale! Valuators look at the edges for these guidelines. If it is repainted, the guidelines are not there. So they automatically assume (much to their benefit) that the car could have met with an accident. We had all pictures to show the extent of damage and were on the backfoot regarding this. Finally got Rs. 30,000 less than market price just because of this incident. So, as much as possible - what I advise is not to change bumper. It's a new vehicle I understand the sentiment, but look at a repaint option as well. |
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![]() | #802 |
BHPian ![]() Join Date: Feb 2018 Location: Haryana
Posts: 699
Thanked: 1,770 Times
| ![]() That's a sad sight to see on a new car. From the pictures, it appears that there is a hairline crack on the bumper and replacement is the only option left. While I am no one to stop you from keeping your car in pristine shape, the damage is too insignificant to go through the hassle of an insurance claim and lose out on NCB, resale value and factory paint match. If you plan to sell your car in the next 3-4 years, any prospective buyer will see this insurance claim as a deterrent. Beyond that, I don't think you'll lose anything as it is not uncommon to have repainted bumpers on 5+ year old cars. I have claimed insurance twice in one year for my car (when it was 3 year old) for relatively minor damage but I plan to keep it till it crosses 10 year milestone. For now, take the 2k odd bucks (file charges) from the parking manager before he/she backs out. Since the bumper is anyway waste now (from insurance point of view), go to a local painter and ask him to touch up/fill that hairline crack with the same colour without repainting any panel. Last edited by self_driven : 20th June 2019 at 08:08. |
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![]() | #803 | |
BHPian ![]() Join Date: Apr 2010 Location: London-Kochi
Posts: 97
Thanked: 41 Times
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See if you can take second opinion with FNG for fixing it. Last edited by Vid6639 : 20th June 2019 at 09:45. Reason: fixing quote tags | |
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![]() | #804 | ||||
Newbie Join Date: May 2019 Location: Lucknow
Posts: 4
Thanked: 14 Times
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I am not very aware about the topic of car care , can you elaborate the issue that a workshop fitted bumper color can differ from the factory fitted color? Quote:
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![]() | #805 |
Senior - BHPian ![]() Join Date: Apr 2011 Location: Dubai/Bengaluru
Posts: 2,044
Thanked: 5,847 Times
| ![]() A colour mismatch is the number one worry for those going in for repainting. The net is full of stories on that (there are threads on TBHP on painting centres that got it wrong). A simple white has varying colour options. The Glasgow Grey on my Nexon is different than the grey on a Zest. And though it looks fine during delivery, when you see the car under different light - the repainting is obvious. That's why in Bangalore, some of us BHPians have identified repaint experts with a keen eye for details. We go to specialists. If resale is not a bother then it's fine |
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![]() | #806 | |||
BHPian ![]() Join Date: Feb 2018 Location: Haryana
Posts: 699
Thanked: 1,770 Times
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![]() | #807 | |
BHPian Join Date: Aug 2015 Location: Mumbai
Posts: 66
Thanked: 315 Times
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My dad seemed to have misjudged the car's dimensions and grazed the wall of the building parking lot. The front bumper is damaged, but it looks like it's just a scratch. Somehow, I'm not too dejected. It's only a car and have learned to accept that things like this will happen! I'm not going the insurance route, as I'll be out by at least Rs. 8000/- by way of loss of NCB and processing charges. Also, this might also hurt the car's resale value and cause paint mismatch as already discussed on this thread. I'll be taking the car to our local garage and we'll see what best he can do to hide this gash! The damage seems to be more on the cladding though, so let's see what sort of jugaad we can think of. | |
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![]() | #808 | |
BHPian ![]() Join Date: Nov 2009 Location: Bombay
Posts: 762
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I feel there would be no paint mismatch or any issue with your car (especially since its white colour) because your car is only 9 days old. Being painted at the dealer level will not be an issue since your paint overall has not been exposed to the elements or had any real time to fade. After painting the bumper and a full car polish later, you can forget this nightmare and enjoy your car. All the best. Cheers Last edited by Cyborg : 20th June 2019 at 12:42. | |
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![]() | #809 | |
BHPian | ![]() Quote:
If there is any mishap claim insurance, and if you have problem with NCB, change insurance company you might get lower quote from another company. Resale wont be problem at all, unless chassis damage or full body tinkering/painting is done, its not considered as accident vehicle, If bumper damage or bumper painting is considered as accident vehicle, i guess more than 50% of vehicle will be considered as accident vehicles. If someone says that as problem there are 100 different avenues to sell your car. So dont worry about all these, enjoy the vehicle and claim insurance if needed. | |
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![]() | #810 | |
BHPian ![]() Join Date: Oct 2010 Location: Chennai
Posts: 197
Thanked: 261 Times
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