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Old 3rd October 2019, 19:12   #1
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Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100

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Self-drive mobility platform Zoomcar has launched India’s first vehicle model-agnostic AI-powered Driver Score Tech Stack for the passenger car segment, informs the company in a release.

The algorithm with machine learning capabilities tracks the mechanical specs of the car being driven, driving style of the customer and identifies critical events of driving and rate it on a scale of 0-100.

As Zoomcar claims, the scoring system has capabilities to give real-time feedback to drivers in the advent of rash driving to help them adjust their behaviour accordingly. Within the first month of its launch, the driver score has successfully reduced accident rate by 20 per cent and maintenance and servicing cost by 25 per cent for Zoomcar.
With this they are planning to bring down their maintenance costs & insurance costs, they are also planning to introduce a dynamic user based pricing.

Source: ET Auto
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Old 3rd October 2019, 20:08   #2
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re: Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100

The hidden text is: you won't know how the data is being determined, tracked, and what inferences are derived from it. Armed with this data, Zoomcar has control on not just pricing but also, the customer's liability in case of a crash. It won't be surprising if they (Zoomcar/ Zoomcar + Insurance companies) used this data to put the onus of repairs on the customers.

Good in the sense that customers should treat their cars well, and follow the laws of the land. Potentially dangerous in our country given inefficient legal framework.
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Old 3rd October 2019, 21:39   #3
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re: Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100

Would be interesting to know on what basis the scoring is done. I do recall they were piloting a multi-camera device which could log data on driving parameters. But this sounds more like a telematics device reading off the CAN data. The number of parameters which can be read of the CAN by some of the new entrants in the telematics and vehicle health monitoring space is quite extensive.

With some AI thrown in, a lot of insights and analytics can be derived. Hence not surprised at all at this development. Expect this to become the norm going forward for any kind of fleet providers.
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Old 4th October 2019, 08:28   #4
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Re: Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100

Customers abusing their cars is a very real problem for Zoom Car & any other self-drive rental company. More so in India, as we simply don't treat the property of others well. Even someone who usually drives in a tame manner will push a rental really hard.

Take any 3 year old Zoom Car and it feels like a 9 year old car! Don't know if this customer scoring will help, but well, it's worth a shot as there are little other options. Zoom Car's objective is to keep its cars in better shape. The statement says as much:
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Greg Moran, Co-Founder and CEO, Zoomcar said, ‘Our aim while developing this state of the art tech stack was to reduce accidents and improve asset longevity. Accidents were a major concern for us and we wanted a tech solution to help us mitigate it. Another important factor which drove innovation here was our objective to reduce the maintenance and insurance cost significantly on our assets. We can now partner with new age insurance companies and have a dynamic, user based pricing approach which would help us reduce insurance cost by as much as 50%’.
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Old 4th October 2019, 09:10   #5
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Re: Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100

A lot of fellows treat their own cars like babies, and when they want to have "Fun", hire a Zoom car. If we observe ten Zoom cars on the road, especially highways, eight will not be driven in what can be called a sane manner, at least over speeding is common. This is a right move by the company.
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Old 4th October 2019, 09:42   #6
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Re: Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100

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Originally Posted by Gansan View Post
A lot of fellows treat their own cars like babies, and when they want to have "Fun", hire a Zoom car. If we observe ten Zoom cars on the road, especially highways, eight will not be driven in what can be called a sane manner, at least over speeding is common. This is a right move by the company.
The Zoomcars that I have driven and seen on the road have had a 80kmph speed limiter. And it is more limiting than you would think it is.

Overspeeding can't possibly be common since common Zoomcars all have the same limiter. The ones that don't, are illegal.

The bigger cause of accidents in a Zoom car is that God forsaken limiter which will kick in mid-overtake.

You start the overtake, you are at 70, you start accelerating as you pass the car and before you know it, you have hit the limiter. In the middle of an overtake . Can't go back to your lane because there is a car alongside, can't quickly finish the maneuver since your car won't go any faster.

There are only 2 things you can do in this case.
1. Bail out on the overtake, slam the brakes and go back in line hoping that the spot you vacated is not already filled by the guy behind you.
2. Pray to God that the driver you were overtaking doesn't have an ego and doesn't mind someone overtaking. Because if he does, and he starts accelerating, we go back to option #1.

There is a third, more undesirable option. You misjudge your overtake and head back to your lane thinking you have passed the car in question, but, in fact the car is still partially alongside. You slam your rear left fender/door to the other cars front right.

90% of all Zoomcars that I have seen have had scratches on their rear left fender. That is how you identify if that car has a speed limiter. There is nothing a Zoomcar customer can do, apart from stopping overtakes altogether, to avoid this. I take this strategy to avoid this issue but then it is extremely difficult and I end up being stuck on 70-75 on a 4-lane road with nobody in sight for the next 2 km. That is not something I would call an enjoyable weekend drive.

No amount of Artificial Intelligence can fix the real stupidity of the MoRTH brought upon by this stupid rule. It is not making the roads any safer. The only thing it is doing is increasing the possibility of a sureshot accident. The sooner it gets taken off the better.
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Old 4th October 2019, 11:18   #7
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Zoomcar’s AI-based driver scoring system for passenger cars

Zoomcar has unveiled a vehicle-agnostic driver scoring system for passenger cars. It uses an AI algorithm to track mechanical specs of the car, driving style and rates driving skills on a scale of 0-100.

Zoomcar launches AI-based driver scoring system, rates customers on a scale of 0 to 100-zoomcar.jpg

According to the company, the system, called as the Driver Score Tech Stack, provides real-time feedback to drivers about their driving behaviour. It is claimed to reduce accident rates by 20% and maintenance costs by 25% for Zoomcar. The company aims to sell it as a tech enabled insurance product to existing insurers and car dealers in the near future.

It is said that existing rating systems are not designed for Indian conditions and are primarily designed for commercial vehicles. These systems operate at an average of 50-60% efficiency in India due to many unknown India-specific variables.

Link to Team-BHP News
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Old 4th October 2019, 18:48   #8
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Re: Zoomcar’s AI-based driver scoring system for passenger cars

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Originally Posted by wheelguy View Post
With this they are planning to bring down their maintenance costs & insurance costs, they are also planning to introduce a dynamic user based pricing.
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Originally Posted by TusharK View Post
Zoomcar has unveiled a vehicle-agnostic driver scoring system for passenger cars. It uses an AI algorithm to track mechanical specs of the car, driving style and rates driving skills on a scale of 0-100.
Curious to know how they are doing the tracking - is it camera-based (with an onboard camera and AI analysing the driving pattern), or is it app-based (with an app installed on the driver's phone or a standalone device in the car, which uses accelerometer inputs)? Zoomcar was in discussions with Netradyne at one time - is this Driver Score Tech Stack the same Driveri system with a different name?
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