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Old 5th December 2019, 17:16   #1
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Default Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Thanks to the Team-BHP fan (he prefers to remain anonymous) who sent this information in. Heartfelt gratitude for sharing it with other enthusiasts via this page!

Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants-2019marutixl602.jpg

Maruti Suzuki is going to undertake a massive safety recall of almost 60,000 units of the mild-hybrid versions of the Ertiga, Ciaz and XL6.

It is believed that Maruti is recalling these cars due to a safety risk related to the ISG system.

Dealers have been asked to put on hold all current stocks and factory dispatches have also been halted. Owners of the affected cars are expected to be given loaner cars while their cars are being fixed.

Maruti Suzuki is expected to make an official announcement regarding this recall tomorrow.

Link to Team-BHP News

Last edited by TusharK : 5th December 2019 at 17:17.
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Old 5th December 2019, 17:59   #2
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Default re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Any details about what the safety risk actually is? I'm wondering how no such issue has been reported on the forum yet, but it has already prompted a huge recall from Maruti.
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Old 5th December 2019, 21:15   #3
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Agh i guess my waiting period is not ending soon, from what i heard maruti has resumed factory dispatches XL6 today from the after fixing this issues on the production lot, it was on hold from Nov-20

Quote:
Originally Posted by d3mon View Post
Any details about what the safety risk actually is? I'm wondering how no such issue has been reported on the forum yet, but it has already prompted a huge recall from Maruti.
I got to know about this from the XL6 oenwer FB page some days back when i went checking for any delay issues as i was getting impatient on my vehicle delivery.

Last edited by BlackPearl : 5th December 2019 at 21:52. Reason: Merged back to back posts as per forum rule
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Old 6th December 2019, 00:59   #4
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Default re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Just got an XL6 xeta variant delivered for my company employee transportation, now am worried about the safety hazard.
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Old 6th December 2019, 08:08   #5
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

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Originally Posted by BoeingDriver View Post
Just got an XL6 xeta variant delivered for my company employee transportation
Just delivered? I find that strange as we confirmed with a Maruti dealer and they'd been instructed to put all stocks on hold.

Quote:
now am worried about the safety hazard.
I'd be worried if there wasn't a safety recall . Recalls are good because it shows a manufacturer who is willing to fix (inevitable) defects. Would suggest checking on the VIN tool when Maruti announces it today.
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Old 6th December 2019, 08:14   #6
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Quote:
Originally Posted by d3mon View Post
Any details about what the safety risk actually is? ---
Quote:
Originally Posted by BoeingDriver View Post
-- now am worried about the safety hazard.
Fire hazard of lithium-ion battery is the reason.

Quote:
It is mainly due to the new lithium-ion battery fitted in the new smart hybrid technology cars over the last one year. There were a few cases of fire in the recent past
Link

Last edited by volkman10 : 6th December 2019 at 08:15.
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Old 6th December 2019, 09:26   #7
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Is the S Cross included in the list too? Since it too has a mild hybrid system.
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Old 6th December 2019, 09:27   #8
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Ooh. Got my new Ciaz delivered on 08th October 2019, and now a recall within 2 months. A Lithium ion battery under the seat was always a worry. Hope Maruti provides a one time permanent fix to the issue. Eagerly awaiting the company notification to see if my vehicle is affected.

Keeping fingers crossed.
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Old 6th December 2019, 10:48   #9
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

What is the manufacture period for cars that are being recalled ?
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Old 6th December 2019, 13:36   #10
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Maruti Ciaz, Ertiga & XL6 Petrol Smart Hybrid variants recalled

Maruti has recalled the petrol mild-hybrid variants of the Ciaz, Ertiga and XL6 to rectify potential safety defects.

Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants-2019marutixl602.jpg

A total of 63,493 cars manufactured between January 1, 2019 and November 21, 2019 have been affected by this recall.

According to Maruti Suzuki, the affected units of the Ciaz, Ertiga and XL6 could have a defective Motor Generator Unit. The cars will be inspected for the defect and the faulty part will be replaced free of cost.

Maruti Suzuki dealers will start notifying owners of affected cars from December 6, 2019 onwards. Customers can also check if their car is among those affected by entering the 14-digit chassis number on this website.
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Old 6th December 2019, 13:53   #11
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Checked the status for my Ertiga ZXi AT. As per the VIN check, my car isn't in the list of recall even though it was manufactured in December 2018

Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants-screenshot_20191206135107.jpg

Last edited by a4anurag : 6th December 2019 at 14:15.
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Old 6th December 2019, 14:37   #12
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Quote:
Originally Posted by a4anurag View Post
Checked the status for my Ertiga ZXi AT. As per the VIN check, my car isn't in the list of recall even though it was manufactured in December 2018

Attachment 1942990
This seems to be for a different issue related to fuel hose and clamp, not the motor generator unit. Mostly there will be another page enabled for the new recall.
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Old 6th December 2019, 14:55   #13
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Here is the official release:

Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants-screenshot_201912061439542.png
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Old 6th December 2019, 16:26   #14
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

My Ertiga is eligible for recall. I called up mu SA and he said they havent received the circular from Maruti yet, once they receive it they will call me. He was not sure how critical it is so I am not sure whether I should be taking the car for a long drive scheduled in the last week of December.
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Old 6th December 2019, 17:30   #15
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Default Re: Maruti to recall Ertiga, Ciaz & XL6 mild-hybrid petrol variants

Quote:
Originally Posted by a4anurag View Post
Checked the status for my Ertiga ZXi AT. As per the VIN check, my car isn't in the list of recall even though it was manufactured in December 2018
Quote:
Originally Posted by mtnrajdeep View Post
This seems to be for a different issue related to fuel hose and clamp, not the motor generator unit.
Maruti-Suzuki has corrected the website error. It shows MGU now. Can you please recheck and update?

Last edited by GTO : 6th December 2019 at 17:37.
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