Subject: Hyundai Tucson 2020: test drive first impressions and other info
Mods: I'm not sure if this should be in it's own thread or it is ok to post here. Please move it as appropriate. Thank you.
Hi all, a long post on a Saturday evening.
History and background:
I'm in the market for a good car to replace my 14 year old Swift ZXi. I wanted a modern car with all safety features, automatic transmission and fun to drive. I have been looking for almost a year, and had almost zeroed in on the Kia Seltos in February of this year. We took a test drive and I was quite happy with the Seltos. Note that I'm coming from a decent but pretty old car, so my bar was not very high. My wife had a couple of complaints though: one, the suspension was stiff and she could feel all the bumps in the road (this was on the Outer Ring Road, Bangalore), it could even be worse on not-so-great roads. Second, she didn't like the looks of the 10.25" touchscreen, saying it "jumps out of the dashboard". I didn't care much for the touchscreen either way, since I'm coming from a 14 year old car with a radio/CD player and no screens of any kind. The suspension - after reading many Team-BHP threads, it seemed that I would have to probably swap to Michelin tyres and also wait a couple of months for the car to break-in. With all that, she agreed and I booked the car.
In a matter of weeks, the corona-virus started to ramp up. The Seltos dealer called me about a month after my booking and said that the vehicle could be ready (this was just before the lock down started). I was looking at the news and somehow I felt that things are going to be bad, so I told the dealer that I won't take delivery now. In hindsight, this turned out to be a good decision since the lock down hit a week or two later and, well, we've been stuck at home since.
Then my wife read about/saw the Tucson and she loved it. She contacted the dealer (Trident Hyundai) and one of their executives immediately got back with a lot of details about their upcoming 2020 face lift. After speaking to them on the phone, we agreed to take a test drive once things improved and then decide. The dealer made a booking in our name, but I'm not sure if it was a correct booking since he didn't charge us anything.
The corona-virus situation got worse and the car launch got delayed. Finally, the car launched in July and the dealer called us again. I told him that we were interested but I'm not ready to buy yet given that all of us were stuck at home. My Dad has the Arogya Setu app and he regularly scares us with "100 cases in 1 km radius" and so on. Come September and the lock down is mostly gone in Bangalore. My (or my wife's) office is not going to open any time soon, but the roads are getting busier and things are happening. Team-BHPians are posting travelogues and I'm starting to get antsy. I want to take advantage of the lesser traffic and get out of the house.
The dealer called us again a few days back and said he can arrange a test drive. We jumped at this chance to get out of the house, uh, I mean, check out the car and set an appointment for Saturday. Well, we are done with the drive now and I will write about our impressions. Disclaimer: please bear in mind that our impressions are all subjective. Also, I'm coming from a much older car. Finally, we both liked the car even before this test drive and I'm sure that this colours our opinions. End disclaimer.
Car: Tucson 2020 face lift version
Model: 4WD Diesel AT GLS (we are interested in the 2WD one, but the test drive vehicle was 4WD)
Colour: Starry Night
Looks: Car looks very good from the back and side. Car looks fine from the front, my wife loves it but personally I prefer the Seltos looks. Interiors are all in black, leather and some plastic, quite a premium look. I didn't do a detailed check of spaces and so on.
Couple of photos. I have edited the SA's face out, apologies for my poor editing skills.
[ATTACH=Tuscon_Front_View.jpg]Front View[/ATTACH]
[ATTACH=Tuscon_Rear_View.JPG]Rear View[/ATTACH]
[ATTACH=Tuscon_Side_View.JPG]Side View[/ATTACH]
[ATTACH=Tuscon_Inside_View.JPG]Inside View from rear seat[/ATTACH]
[ATTACH=Tuscon_Inside_View_Sunroof.JPG]Inside View showing Sunroof in clear glass mode[/ATTACH]
The test drive car was "Starry Night". This colour looks blue in the pictures, but more grey in person. My wife was dead set on black, but I would be fine with the Starry Night. The SA said he could arrange for us to see both the colours side by side sometime, if we want to decide later.
Driving position and comfort: driver seat was nice, power adjustable seat with good under thigh support. The ability to raise the seat up helps my poor back (I'm 5'11" and work a desk job). Nitpicks: I wish they had a memory function to remember the settings. The steering wheel can be tilted up and it was ok for me, but I would have been happier with one of those truncated steering wheels (not sure what they are called but the one with a square bottom).
Rear space is decent with good legroom. Given the slightly raised floor in the middle, it seems to be better suited for two adults and a child rather than three adults, but three can manage if they are "medium size". The rear seats can recline quite a bit. You can also fold the rear seat completely forward, which either increases the boot space or lets someone lie down.
Boot space looked quite ample. Unfortunately, the diesel version gets a smaller spare tyre. The SA said that this was due to making space for the Urea tank to meet BS-VI norms.
The panoramic sunroof looks amazing. It has three modes: open, clear glass and closed (my names). I don't think we will ever open it, but the "clear glass" mode was on throughout our drive and it really lights up the car.
Driving: We did a 1 hour test drive. The SA (from Trident Hyundai, Bangalore) brought the car to our home and my wife and I got on. I took the car to the Outer Ring Road and drove to Kalyan Nagar from HAL. Then to Bellandur and back to HAL via Yamalur and old Airport Road. I got a mix of city roads, ring road and my home to office route. There was a decent amount of traffic for a Saturday but it wasn't crowded at any point.
The cabin insulation was "amazing", to use my wife's words. At low speed, you can barely hear the engine hum. At higher speeds, even that goes away. Road and traffic noises are pretty muted. This is all without any music playing. If you played something (and we did try that also), you can't really hear anything from outside. On an aside: I have driven most of my (driving) life with the windows rolled down. Unfortunately, given the traffic and pollution in the last 5-6 years, I was forced to pull up the windows and drive.
The car was very smooth to drive. In particular, my wife who complained that the Seltos felt too bumpy, was very satisfied with the suspension. Some of the rough patches on the way back (via Yamalur) were handled pretty smoothly. I have only ever owned manual transmission cars, but I have driven automatic transmission cars on my infrequent visits to the US, so I had no trouble there - my left leg was quite happy.
The engine was quite responsive and overtaking was easy. I tried the three drive modes: comfort (normal), eco and sport. It seemed to me like: two, three and one second lag. Sport was the most responsive with only one second of lag when you press the accelerator down. Comparing with my Swift, I can rev up in 2nd gear and overtake even faster, but that's the price you pay for an automatic, I guess. I have driven a friend's Honda Jazz (CVT) and you simply could not overtake quickly without using the paddle shifters. All in all, I would say: good enough for me but not "wow". Note that I did not have the chance to speed up beyond 60-70 in the ring road traffic. I think I only touched 80kmph once and it started to beep.
The steering was fine. I am a sedate driver anyway and don't really do any high speed manoeuvres, so I felt that the steering was ok for regular driving.
One feature that I found interesting: Auto Hold. If enabled, the car will not roll forward if you come to a halt for a few seconds. This seems to useful at signals, where otherwise you would have your leg on the brake. I asked the SA if I should be in neutral in the signals and he said "no, just engage auto hold". There is an indicator on the MID for it. When you want to move, just press the accelerator as usual and it will disengage. Cool technology, and probably more useful on slopes and hilly areas.
One of our concerns was parking: I live in an apartment and have a corner parking slot, with a pillar to my left and cars to my right and behind. It is a bit of a dance to put my car in (I park it reversed, so taking it out is straightforward). The SA was kind enough to park the Tuscon in my parking slot and we were relieved that it fit in just fine. My wife says that the reverse camera helped (she was in the car when the SA was parking it). Apparently the car comes with front parking sensors as well. I don't think it has a 360 degree camera, since the SA didn't say anything about it.
Some features that the SA talked about
:
- When you turn the steering wheel past a point, a "side lighting" lamp comes on that helps you see the corner. This looks like a useful feature.
- The rain wipers are auto-sensing, we saw it in action when it started to drizzle a bit in our drive.
- Automatic tailgate. I think this is one of those cool features that I will show off to others but not really use myself. Anyway, it's there. When you come out of the car with your key and start near the boot for a few seconds, it will beep a lot and then open. You can control the height to which it opens by pressing the close button for a few seconds. To close, press the close button. It is supposedly anti-pinching and will stop if it senses an obstruction. Pretty sure I'm not going to use my fingers to test it
. My office (and most malls) have this weird security check where they open the boot and see if any weapons are lying around in plain sight.
- The side view mirrors are electric. I'm not sure if they have an auto-fold option, if not, one will have to remember to fold them whenever they park.
- The AC has a driver and passenger zone. There are separate temperature controls for both zones. There are two rear AC vents as well and they are connected to the corresponding front zones / controls. The engineer in me can't help wondering about the rear middle seat: do they get an average? Cooked on one side and frozen on the other?
- Bluetooth connectivity worked fine from my wife's phone. Wireless charging worked on my phone. We didn't test out Apple CarPlay since we didn't have the cable. There is apparently a BlueLink app which can do fun things, including switching on your AC and so on.
Stuff I discussed with him that may be useful to others. Please feel free to mention stuff that I should have discussed, I can contact them and get the info.
- Accessories that come with the vehicle: floor mats, perfume and idol of choice. That's it. The SA mentioned that nothing else is really needed.
- Wait times and order status: for three of the colours, the wait time is about 2-3 weeks right now. For Starry Night, the wait time is 4 to 6 weeks (he mentioned some delay with the company that does the painting). There may be a chance that the vehicle is already available, but usually they assemble it on demand.
- No discounts available, they have kept the prices somewhat same between the old and new models even though BS-VI and some features were added.
- Warranty is one of: 3 years / unlimited or 4 years / 60000km or 5years / 50000 km. This is included in the standard price. If you take the 3yr warranty, you have an option of extending it to another year by paying extra, at the time of delivery.
- I mentioned PDI (Pre Delivery Inspection). He said that it is fine for them and it can happen at their showroom. Apparently 1-2 out of 10 customers do a PDI, so they are used to it. Thanks to fellow Team-BHPians for paving the way.
- The price list from them has a huge insurance premium. I mentioned that I could get better pricing outside and he said he was fine with my going outside and even advised me on the potential price I would get. I told him that if he could match the "outside" prices with maybe a small difference, I could take it from them for no hassle. He will check back on this once I decide to buy the car. I am glad that they are very open about all this.
- They can buy my old Swift. They can even send someone to my house to evaluate it. I mentioned about insurance no-claim bonus (NCB) transfer and he said that it can be done only after the Swift is sold, which may take 1-2 months. According to him, once sold with all the paperwork, I can approach the insurance company to transfer the NCB and they will reimburse the extra premium paid. Apparently, it cannot be done any faster unless I sell my old car first, wait for the papers and then buy the new car.
- Once the PDI is done, I have to pay them the full amount. If by cheque, they will hold for 2-3 days until it clears. I can also do RTGS transfer, whether in one go or across many days as per my bank restrictions. They will start the registration process only after they get the money. This is all fine with me, just wondering if there is any way to speed things up.
- On the day of registration, we can choose a number plate from the current series and within the next 150 numbers by paying Rs. 5000. If we want a number in the current series but not within the next 150, the charges are Rs. 25000. If we want a number from a future series, the charge is Rs. 80000. Personally, I don't care but my wife wanted to choose a number, hence the discussion.
- I have the price list and breakup. I am not sure if it is allowed to post it here, if it is ok and someone wants the info, please let me know.
Now I have to decide on the actual purchase. My thinking is that I will wait for a month or so and see if the general situation changes. Unless something drastic happens, I may go ahead with buying this sometime in Oct.
This is the end of my long post. Hope this was useful. Thank you and stay safe.