My car and my service centre A clean car runs better. Costs less in terms of maintenance.
This is what I read somewhere.
Also, this is what my father told me long ago.
I truly believe that a properly maintained car gives better service. Gives almost no trouble. Gives you back (in it’s own way) what you paid to own her.
This is applicable for all cars come out of the showroom without any production or pre delivery inspection glitches. Along comes service support. Frankly for me Sundaram Motors works brilliantly.
Many a time here on forum, I read negative comments about Sundaram Motors. Some of them are true and some of them are not. Example in this case is my three years old Optra LT and Sundaram Motors.
Members, those who know me may say that I overdo everything for my car. True and not true. I do take extra care because it’s black. I do take extra care, otherwise leather seats will crack and look ugly. I do take extra care, otherwise those alloys will gather thick brake pads dust and look horrible. But all these are cosmetic areas. What I’m coming to is pure internal maintenance and great support from Sundaram Motors . Those who think Optra is a high maintenance car and not sturdy enough like it’s competitors, please take the trouble to read this note.
First service was done after 500km. Mandatory from GM. Free Service.
At 5600km, my OE head unit started giving trouble. Upon reporting, replacement came within 7 days.
GM (Halol office) called me to inform that they need to change my ECU and fuel pump. This was because they tracked down some problem with few cars and my car falls into that batch. They changed ECU/fuel pump very next day. However, I didn’t see any problem with my early set up anyway. It was only a precautionary step from GM. Odometer reading was 7635km.
Second service was done at 8000km as opposed to 10000km. I was going out of town, so.
At 11000 km I told them to change regular engine oil to Mobil1. They supplied Flushing oil. They didn’t make any noise on changing regular oil to synthetic oil. They charged me 150/- for flushing oil. Some 230/- for oil filter. No labour charge.
At 15000km gave them the car to check if there’s any issue with struts and other suspension related problems. This was because I drove a long 70 km stretch for a shooting at fairly high speed. Road was broken pretty badly. Though I didn’t feel any problem or hear any noise, it was purely to have a confirmation.
They checked thoroughly and found nothing wrong.
Around 17000km on odometer, front left parking light retired. They changed and charged me 50/-.
At 18200km, I bought rear view mirror with indicator light casing. They charged me 2231/- for a set. No labour charge for fitting.
At 18700km, I changed to new Mobil1. They charged me for oil filter and no labour.
Last night while getting back home, the car gave me a few jerks. It’s more of that fuel line/injector blockade kind of feeling. Fortunately I had an empty road in front of me and pushed her to 6500rpm in second. Car felt normal after that. But this morning the same problem came back and in multiple at M G Road. Followed by engine check light on..
Car went out of breath. I turned on the ignition and she purred back to life. But not with her usual beat. Fortunately it was moving and was pretty close to Sundaram Motors.
Sundaram Motor told me that they’ll take some time to check this out and they’ll give me a call. Around 11.30 I got a call from them saying the scanner reading says mass air flow sensor error. Team told me that they don’t think it’s anything major but they’ll let me know within an hour’s time. They did call in within an hour to say that the car is ready. Inlet air hose became loose and they fixed that. They had taken a trial and my office driver could come to pick up the car. Failing which they’d drop her to my office.
Our office driver went and picked up the car. Well, they didn’t charge me a farthing.
Last edited by Rudra Sen : 14th June 2007 at 22:09.
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