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Old 5th May 2018, 16:04   #121
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Default Re: Maintaining a Mercedes-Benz in India

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Originally Posted by throttle3010 View Post
Guys.

Mercedes CLA 200d sport...AMC pack, Extended warranty and road side assistance services....It will cost me approximately INR 3 Lacs
Thanks
I paid around 2.9 Lacs for all of the above mentioned services for my CLA45AMG in 2016. For the CLA200d this price seems too inflated.

As per my experience with most German cars in past 10 years, you should go for the service pack only if you were to cover more than 20k kms per year. Otherwise just spend for the extended warranty for peace of mind. The service and other bits aren't worth if car is driven less.

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Old 9th May 2018, 21:11   #122
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Default Re: Maintaining a Mercedes-Benz in India

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Guys.

I have just bought a Mercedes CLA 200d sport and it is time to make a decision to go with the AMC pack, Extended warranty and road side assistance services.

It will cost me approximately INR 3 Lacs for three years of compact plus maintenance pack, extended warranty for 4th and fifth year and road side assistance for fourth and fifth year. I want to understand from you if it is worth spending 2 lacs up front on the maintenance packs for 3 years and 60k km ?

I think I will go with the other two which is just 1 lakh for coverage upto 5 years. What is the average maintenance costs for a CLA ? I need to make a decision soon so any help will be highly appreciated.

Thanks
thank you guys I went for all three. I consulted a known person in ASC in MUmbai to understand my spends and found that I would spend more or less the same or more if i did not take the package. The prices went up by 50k from May 1, so it is expected that the service costs also may sky rocket. Will share the cost details after my regular services for benefit of all.
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Old 11th May 2018, 15:02   #123
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Default Re: Maintaining a Mercedes-Benz in India

My friends GL's AC compressor has failed, Merc service center is quoting 1.4 lakh as the new part price and around 60k as maintenance charges.

Online price or the compressor is 1200 USD ie. only around 81K INR.

Could someone suggest places other than Benz Authorized SC in Bangalore or Kerala where the maintenance can be done at a lower cost.
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Old 11th May 2018, 15:53   #124
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Quote:
Originally Posted by gadadhar View Post
My friends GL's AC compressor has failed, Merc service center is quoting 1.4 lakh as the new part price and around 60k as maintenance charges.

Online price or the compressor is 1200 USD ie. only around 81K INR.

Could someone suggest places other than Benz Authorized SC in Bangalore or Kerala where the maintenance can be done at a lower cost.

Try 6th gear. They source OEM parts.

They are near MS Ramaiah college.
*+91 81050 23456‬
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Old 21st May 2018, 22:55   #125
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Default Re: Maintaining a Mercedes-Benz in India

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My friends GL's AC compressor has failed, Merc service center is quoting 1.4 lakh as the new part price and around 60k as maintenance charges.
You can contact this person in Chennai who should help you with the spares and have it shipped to your door step. Arpit Singh - 044-28605337/ +919840749472. I have heard good reviews about 6th gear. You can also try LCK motors on lalbagh road.

Last edited by ampere : 22nd May 2018 at 00:04.
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Old 22nd May 2018, 10:18   #126
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Default Re: Maintaining a Mercedes-Benz in India

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Try 6th gear. They source OEM parts.

They are near MS Ramaiah college.
*+91 81050 23456‬
Quote:
Originally Posted by throttle3010 View Post
You can contact this person in Chennai who should help you with the spares and have it shipped to your door step. Arpit Singh - 044-28605337/ +919840749472. I have heard good reviews about 6th gear. You can also try LCK motors on lalbagh road.
Thanks for your help.

After talking to 6th Gear, my friend got vehicle from Kerala and has left it with 6th Gear. They inspected and confirmed the compressor is faulty, there is option to go with Benz compressor (1.6 Lakh) or with Denso (40K). Denso has compressors for the entire range of Benz vehicles, we even hear Benz white-label compressors manufactured by Denso.

Part is awaited soon, will updated here with more details once the vehicle is out.
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Old 12th June 2018, 16:52   #127
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Hi,
My C class getting 4 years old next month. I have below 3 questions
1. Just wondering should I continue with 5th year extended warranty?
2. Will the Platinum insurance from Mercedes be valid if I do service from outside?
3. Any good service center in South or central Bangalore?
Thanks in advance
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Old 13th June 2018, 09:37   #128
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Default Re: Maintaining a Mercedes-Benz in India

Hi All,
I have just picked up a 2010 E350 CDI in Delhi.
Wanted to check if any of you have experience with the likes of:

https://www.facebook.com/pg/Europaca...=page_internal

https://www.germanmotors.co.in/merce...tre-delhi.html

https://www.facebook.com/EUROPEANMOT...91524687563049

Am basically looking for a reliable and knowledgeable FNG in Delhi/NCR for regualr service and maintenance.

Thanks much in advance.
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Old 21st June 2018, 17:44   #129
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Below is the reply from Mercedes-Benz India for my query on extended warranty and insurance.
=======================

Greetings from Mercedes-Benz India.

This is in reference to your appended email regarding your Mercedes-Benz vehicle.

In this regard, we wish to apprise you that we do not recommend our customers to visit any unauthorized workshop as*unauthorized service centers do not have equipments, adequate technical knowledge and correct methodology to cater to the sophisticated/ skilled jobs required for attending Mercedes-Benz vehicles. Moreover, these workshops are not in par with the service standards maintained in authorized Mercedes-Benz workshops. In such a case, the warranty of the vehicle will lapse with immediate effect; however the Insurance of the vehicle will remain intact. We request for your kind understanding
=================================
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Old 21st August 2018, 19:15   #130
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Default Re: Maintaining a Mercedes-Benz in India

So I gave my 2017 Mercedes GLC 220d Sport for its first service today and was given an estimate of a whopping 51k!! However, I was told by acquaintances that it is around 35k. I was totally confused with the disparity of rates and decided to do some research on this thread and got mixed quotes here too and of course that depended on the model so could not get a clear picture.

I have given my car to Landmark Mercedes at Thane for the service. I decided to check with Auto Hangar at Prabhadevi and Andheri and both gave me an approximate verbal quote of 35k. This got me thinking whether Landmark Mercedes is cheating me or doing something that is not necessary.

The quote I have received from Landmark Mercedes Thane is as follows:
Dust Filter - 2902
Engine Oil - 7202
Brake Fluid - 2572
Fine Particle Filter - 8290
Oil Filter Element - 1919
Paste - 118
Windshield Washer Fluid - 410
Air Filter Insert - 9582
High Temperature Grease - 120

Total Parts - Rs. 33115/-
Labour - Rs. 18601/-
GRAND TOTAL - Rs. 51716/-

So the question here is, how is Auto Hangar quoting me 35k? Why such a big difference?

On speaking to Auto Hangar in detail about the parts that will be changed during service, I noticed that they did not mention about the Particle Filter and Air Filter Insert. On probing, they informed me that this will be checked and informed whether it requires a change or not. How this will be checked is something that they did not have a definite answer to. So, they will give you a good looking estimate of 35k and later on shock you with a 50k bill if the filters need to be changed?

Has anyone gone through this drill before?

Last edited by Epic : 21st August 2018 at 19:18.
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Old 22nd August 2018, 12:09   #131
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Default Re: Maintaining a Mercedes-Benz in India

Does Fine Particle Filter and Air Filter Insert require even a possible change in the first service itself. In Mumbai and its soundings, you dont live in a dust field.
Just firmly tell them to clean thats all. If they need replacement, ask Mercedes to honour the same as defective replacement.
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Old 22nd August 2018, 12:24   #132
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I was scammed the same way by old Mercedes dealer - Sanghi Motors, when I had sent my E-class for its first service with just 3500 kms done. They also replaced the fuel filter saying the diesel quality was bad. Only when I created a scene they waived the amount.
I learned later that the service centre guys sell these almost new parts to their regular customers in cash.
Now my car is 10 years old and every time it goes for service I get an estimate of 2 - 3 lacs for suggested replacements. I only replace what's really required and the car is running perfectly fine.
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Old 22nd August 2018, 12:38   #133
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Default Re: Maintaining a Mercedes-Benz in India

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Does Fine Particle Filter and Air Filter Insert require even a possible change in the first service itself. In Mumbai and its soundings, you dont live in a dust field.
Just firmly tell them to clean thats all. If they need replacement, ask Mercedes to honour the same as defective replacement.
Well as per the Mercedes Service Checklist the Fine Particle Filter and Filter Insert is to be changed after checking the same. However, this also depends on the kilometres run at the time of service. My car has completed 15k kilometres in 09 months. That is an average of 1666 kms per month. We do an outstation trip of around 480 kms once a month. So the car is not only driven in Mumbai.

Situation 1 - Landmark Mercedes has recommended to change the filter and let's say that I have told them not to do so. Now, should some engine related issue crop up on the car, there is a possibility that they may blame it on the filters. In such a case, I may not be able to claim warranty for the repairs.

Situation 2 - Auto Hangar has said that the filters will be changed only post inspection. Now let's say they inspect the filters and recommend that they be changed. If I refuse, we go back to Situation 1. If I go ahead, the bill will be the same as Landmark Mercedes.
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Old 22nd August 2018, 22:19   #134
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Default Re: Maintaining a Mercedes-Benz in India

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Originally Posted by Epic View Post
So I gave my 2017 Mercedes GLC 220d Sport for its first service today and was given an estimate of a whopping 51k!! However, I was told by acquaintances that it is around 35k. I was totally confused with the disparity of rates and decided to do some research on this thread and got mixed quotes here too and of course that depended on the model so could not get a clear picture.
-
-
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Has anyone gone through this drill before?

Have a Benz in my family which is on the 4 year star maintainence program. The car runs exclusively in bombay, and is serviced at autohangar only. Since the money for maintainence has already been paid upfront, we have never had to deal with such a situation. I have seen the bills which they generate to be billed to Mercedes. The minimum amount in these 3 years has been 48k. They have replaced the air and particulate filters every time. The replaced parts are also placed in the car. So, IMO this amount seems to be the norm.


We also have another benz in extended family which is not under such a contract. The only way I have reduced the bills is by eliminating unwanted stuff like 'silencer coating' and 'a/c germ kill treatment' etc. (you get the picture) AND by negotiating the labour charges. They generally give around 10% off. Still the average amounts for servicing has always been around 50k.


Hope this gives you some insight (don't have a solution for you sadly).


Thanks,
Simple_car
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Old 18th September 2018, 23:41   #135
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I am planning to buy a pre owned mercedes certified a class petrol. Itís 2014 year end car done 12000 kms. I am getting 1 year warranty. My driving is within the city only 10 km per day self driven.
I plan to take the Service package for 4 years which includes servicing, fluids ,filters , wiper blades and brake pads. And a good zero dep insurance policy which includes rodent damage, hydrostatic lock, tyres (on pro rata) , alloys. I hate sudden unexpected huge bills and donít want to spend too much on the car as I plan to sell it after 4 years.
Any suggestions or tips ?
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