Skoda lost a repeat customer of 12 years | Dealer repainted panel of new Slavia, I got a full refund

pavi · 24th November 2022, 19:29

The views on this thread is becoming more and more contradictory in nature. Let's take the majority emotion here, that using 'power tactics' to get things done in our favour is fine and is what everyone wishes for. Outcome of this: dealer is taught a lesson.

If the above way of working is fine by all standards, why a dealer trying to make a business with 'lie tactics' is contempt by the same ones who support the above action. Is power tactics less illegal than lie tactics. I don't think the one with power (the Gov official) has given the dealer only advises like business ethics, 'you go to heaven if you do good' etc. to finally agree to full refund + compensation.

I have no issues with OP getting his hard earned money back, that's his right. But the way of approach is wrong is what my stand will always be. If the way of approach is believed as right, then will that official agree to share his name and designation in this forum so that we all can convey our regards for the outcome.

Voodooblaster · 24th November 2022, 23:42

Quote:

Originally Posted by Capri89

This won't be covered in the normal "off the shelf" insurance cover.

This has to be structured/customised based on a risk perception on a case to case basis. But such risks can be covered IMHO.

Dealers take customised insurance policies covering a wide variety of natural perils, and legal troubles.

But this type of loss (1.50 lacs) is unfortunately not insurable, simply because there is no sound legal backing or enforceable contact.

This would be a real feel good story if the compensation amount is donated to a very deserving charity, or spent on some much needed infra for some remote Govt School

pannags · 25th November 2022, 01:51

A string of lies leading to huge losses, both of trust and money.

Reminds me of my S-Cross that had two scratches at the time of delivery. They were not obviously visible, but the dealership had them fixed on my first service in a way I was barely able to recognise the job.

These things do happen, but the dealership in the case of the OP should have been truthful. I believe they ended up paying a huge penalty trying to cover things up.

GTO · 25th November 2022, 08:30

Mod Note: Topic has been discussed enough and I am sure glad that it ended well for MarkivSkoda. Thread closed.

24th November 2022, 19:29	#121
pavi BANNED Join Date: Sep 2018 Location: Cochin Posts: 1,062 Thanked: 2,062 Times View My Garage	Re: Skoda lost a repeat customer of 12 years \| Dealer repainted panel of new Slavia, I got a full re The views on this thread is becoming more and more contradictory in nature. Let's take the majority emotion here, that using 'power tactics' to get things done in our favour is fine and is what everyone wishes for. Outcome of this: dealer is taught a lesson. If the above way of working is fine by all standards, why a dealer trying to make a business with 'lie tactics' is contempt by the same ones who support the above action. Is power tactics less illegal than lie tactics. I don't think the one with power (the Gov official) has given the dealer only advises like business ethics, 'you go to heaven if you do good' etc. to finally agree to full refund + compensation. I have no issues with OP getting his hard earned money back, that's his right. But the way of approach is wrong is what my stand will always be. If the way of approach is believed as right, then will that official agree to share his name and designation in this forum so that we all can convey our regards for the outcome. Last edited by pavi : 24th November 2022 at 19:38.
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25th November 2022, 01:51	#123
pannags BHPian Join Date: Jun 2010 Location: Bangalore Posts: 761 Thanked: 2,057 Times	Re: Skoda lost a repeat customer of 12 years \| Dealer repainted panel of new Slavia, I got a full re A string of lies leading to huge losses, both of trust and money. Reminds me of my S-Cross that had two scratches at the time of delivery. They were not obviously visible, but the dealership had them fixed on my first service in a way I was barely able to recognise the job. These things do happen, but the dealership in the case of the OP should have been truthful. I believe they ended up paying a huge penalty trying to cover things up.
	() Thanks

25th November 2022, 08:30	#124
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 70,534 Thanked: 300,737 Times View My Garage	Re: Skoda lost a repeat customer of 12 years \| Dealer repainted panel of new Slavia, I got a full re Mod Note: Topic has been discussed enough and I am sure glad that it ended well for MarkivSkoda. Thread closed.
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