[Lord-Lannister]

Hey!

Could you guys help me figure this out? With the car turning 2 soon, I was just going through the ACKO insurance as I kept receiving other offers from the data brokers who somehow also know that it's about to be renewed.

Interestingly, I noticed that my RTI cover that I originally purchased on year 1 (23-24) was removed or nowhere to be found on the renewed insurance (24-25). I am shocked, and I understand the stupidity of me not cross checking it earlier. It also conveniently does not show RTI add-on, on their insurance renewal page either as a matter of fact that option of an add on doesn't exist which is why it's so easy to miss it's removal.

Am I going crazy or is this a very shady behaviour!?

PLEASE CHECK YOUR RENEWED INSURANCE IF PURCHASED FROM ACKO.

ACKO Policy New Car 23/24



ACKO Policy Car 24/25



ACKO Renewal Page - Does not have any mention of RTI Add On to select or choose from.

[Lord-Lannister]

https://www.team-bhp.com/forum/india...-vs-idv-4.html (Car insurance : Return to invoice vs IDV)

I wanted to share my experience with RTI and Acko to give others a heads-up.

I bought my Hector in 2023 and insured it for the year 2023-24 with Acko, opting for the maximum IDV and all relevant add-ons, including RTI. When it was time for renewal in 2024-25, I renewed via the Acko app but didn’t realize that the RTI add-on was never offered. It wasn’t visible on the insurance renewal time nor the document page either, making it easy to overlook.

I only discovered this in 2025 while comparing other insurers, all of whom already seemed to know my car was due for renewal for 2025-26. Noticing that none of them offered RTI either, I went back to check Acko’s policy and realized they hadn’t included it the previous year either.

After reaching out to Acko’s support, I finally received a response confirming that they only offer RTI for the first year of a car’s policy—never for the second, third, or beyond. This was surprising, as the general understanding is that RTI is available for up to 3–5 years with most insurers.

Despite this, I reluctantly renewed with Acko for the third year, as most other insurers offered an extremely low IDV with no option to increase it. The only exception was TATA AIG, which offered an IDV of ₹22L at a ₹10K discounted premium. However, based on my past experiences with Tata companies, I decided to pass on that option.

Just wanted to give a heads up on anyone with Acko's auto renewal option, double and triple check the policy page before renewal as they don't necessarily offer the same add ons at the time of renewal.

[techcoze]

Originally Posted by Sausum

I am facing issues with the powered tailgate as some time it doesn't open with the button or sometimes it doesn't close. So, I have to manually open/close the tailgate. I have tried this with car in parking mode in unlock state. Has any one else faced any issues with the tailgate?

Did you get the solution for this problem? Lately I am also facing same issue, sometimes boot does not close at all.