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Old 13th April 2025, 08:28   #1
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How to get rid of incorrect traffic violation challans in Bangalore

I opened the Acko app for checking some details on my CB300R and discovered that there are 2 traffic violation fines on the vehicle on opening the violation images I was laughing they had fined a white coloured Access 125 with the same number as mine but the difference was my number plate has the letters KA03 KY and the access was a KA03 KV.

However I wasn't paying ₹1000 for a fine for somebody else and that too for an error by the traffic police, i was looking to go to the Indian express traffic center to get this corrected but was also looking for a simpler means (read online), Vaahan portal had a section specially for this and as expected it didn't work !!

A few days later I happened to approach a traffic constable lounging leisurely near Shantinagar bus stop and asked him advice on what to do
He shared the following 2 email addresses.
bangloretrafficpolice@gmail.com and
automationpubbcp@ksp.gov.in and was confident one of them would surely reply.

So i wrote the following email with a picture of my number plate and a few days later the fines were removed, note particularly the conciseness if the email and the response as well.

How to get rid of incorrect traffic violation challans in Bangalore-screenshot_20250413_071805_gmail.jpg

Frankly I was just shooting an arrow in the dark but I seemed to have hit my mark.
Thanks to the btp team as well !!

Last edited by tc89 : 13th April 2025 at 08:31.
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Old 13th April 2025, 09:19   #2
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re: How to get rid of incorrect traffic violation challans in Bangalore

Good that you had a positive experience and this is indeed very useful.
I think this should be spawned as a separate thread of its own just to capture the mail ids for posterity.

Whenever there is some new engagement with government, it stays good for 6 months or a year and then starts deteriorating as our fellow citizens start hacking the system - applicable both ways.
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Old 13th April 2025, 09:23   #3
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re: How to get rid of incorrect traffic violation challans in Bangalore

Interesting.

I had repeated traffic fines levied on my erstwhile RE CGT 650. It was some bugger on a Suzuki Access 125 using a fake plate with my bike’s number on it (a special number).

I did raise a ticket via the KSP app, but to no avail. It showed Under Dispute for ages.

I did sell the bike eventually.

Last edited by Turbanator : 15th April 2025 at 17:40. Reason: minor edit.
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Old 13th April 2025, 09:24   #4
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re: How to get rid of incorrect traffic violation challans in Bangalore

It's the second email, the KSP one. Been active for a few years now.

One can also dispute a challan in person at BTP HQ near Cunningham Rd.

Location: https://maps.app.goo.gl/gfbfAFd1bb3jW7Ry5

Last edited by Chetan_Rao : 13th April 2025 at 09:26.
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Old 13th April 2025, 11:21   #5
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re: How to get rid of incorrect traffic violation challans in Bangalore

Quote:
Originally Posted by Chetan_Rao View Post
It's the second email, the KSP one. Been active for a few years now.

One can also dispute a challan in person at BTP HQ near Cunningham Rd.

Location: https://maps.app.goo.gl/gfbfAFd1bb3jW7Ry5
I wanted to do that and like I said wanted an easier way out!! Give the lazy guy a tough Task and he will find the quickest way to do it
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Old 13th April 2025, 11:22   #6
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re: How to get rid of incorrect traffic violation challans in Bangalore

Quote:
Originally Posted by careind View Post
Good that you had a positive experience and this is indeed very useful.
I think this should be spawned as a separate thread of its own just to capture the mail ids for posterity.

Whenever there is some new engagement with government, it stays good for 6 months or a year and then starts deteriorating as our fellow citizens start hacking the system - applicable both ways.
Well let's hope this system works or some newer system comes in perhaps with AI to eliminate the natural stupidity
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Old 15th April 2025, 09:57   #7
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Re: How to get rid of incorrect traffic violation challans in Bangalore

What if the vehicle has a ticket before it was bought (used)? My car has about 3K worth fines before I bought it. Yes, I know I should have verified before purchase!
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Old 15th April 2025, 10:01   #8
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Re: How to get rid of incorrect traffic violation challans in Bangalore

Send an email to automationpubbcp@ksp.gov.in , if there is no response then send a reminder. I got my issue resolved around 10 days back.
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Old 15th April 2025, 10:05   #9
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Re: How to get rid of incorrect traffic violation challans in Bangalore

Quote:
Originally Posted by RedOne View Post
What if the vehicle has a ticket before it was bought (used)? My car has about 3K worth fines before I bought it. Yes, I know I should have verified before purchase!
If they belong to your vehicle then in my opinion you have no way out but to pay.....if you are incorrectly fined then send a mail with proper proof's ..Good Luck
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Old 15th April 2025, 16:04   #10
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Re: How to get rid of incorrect traffic violation challans in Bangalore

How do you deal with arbitrary challans? I have 2 on my car, which state I've been blocking traffic. Just a photo of my car, that's it. I have challenged them on the Maha Traffic app, but they deny it.. what can I do now?
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Old 16th April 2025, 12:53   #11
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Re: How to get rid of incorrect traffic violation challans in Bangalore

Thanks for the information. I have wrong challans on my vehicle, and I have sent a mail to the email automationpubbcp@ksp.gov.in. The Catch now is, the digitab photo is not showing now and I had taken a copy of this digitab photo sometime back, which I have attached now, in the email. I think there is an expiry to the number of days that the digitab photo is preserved in the system and it is now gone. Mine is an old case , registered way back in 2022. Let's see how this dispute resolution goes.

Last edited by Neo18 : 16th April 2025 at 12:54. Reason: spelling
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