Save me from Skoda. Several Laura issues!

devil_666 · 15th December 2007, 19:38

well.. my first bad experience with a great company..
Its starts something like this..
I bought new Skoda Laura in April,2007 from Krishna Autos Ludhiana. I never thought i was making a mistake.. after a month with just a usage of 3000Km.. i faced the problem with Airbags.
after two mounts in july i was in chandigarh & i faced problem with a/c my car showing near 8500km run and its really hard to drive car without ac in those days.
krishna auto took a weak to repair my car. After some days i faced the problem with the rear door window. Problems werecoming from everywhere... then got problems with the car speakers. AND THEN!! a huge problem with clutch start, it was doing slipping. Finally my clutched changed on near 18500 and i paid half payment for it as company refused to pay it..
I got clutch start replaced with a new one.. can you believe i just drove it almost 1500km after the replacement and clutch stopped working.. its completely failed to work..

Its simply unacceptable, that clutch failed after using it for 1500km... i don't know its a negative point of Skoda Laura or bad servicing and repair.. of Skoda workshop.

Now skoda is simply refusing that its not their fault.. and they are tending to move backward.. not accepting input from my side. I got call from Krishna Autos today evening they said that I have to pay all the repair amount. This is something which is pinching me a lot after all i faced with this car..

I am thinking to give a visit at Consumer court.. and put my point forward there.. i just want a suggestion from you friends.. tell me how should i move forward.. what is the best thing to do now..
waiting for your replies..

diabloo · 15th December 2007, 23:28

Thats a very bad experience. Let somebody from Skoda read this and learn how their bad service is creating an ill-repute.

khanak · 15th December 2007, 23:33

whoops!!

http://www.team-bhp.com/forum/owning...ctive-car.html

BUSA · 15th December 2007, 23:35

Thats really bad service from Skoda. GO to consumer court and make sure you get a replacement, someone got for his Merc S Class.

jerish666 · 15th December 2007, 23:45

Its sounds like they sold a TD car for you .File a case against them on consumer court.It is too bad.

CrAzY dRiVeR · 16th December 2007, 00:04

The right thing to do- is to go to consumer court, and teach them a lesson.

However, its not at all as simple as it sounds. Please read well, and prepare well before going to court.

Please read this thread too.
http://www.team-bhp.com/forum/indian...etro+ford+suck

HotChillyPepper · 16th December 2007, 00:12

Damn it... Just move on to court and Im sure they will cry for your mercy. I seriously doubt they have given you a TD car. Otherwise such a MECHANICAL complaint is very very rare. That too from a company with such a heritage. Atleast the engineers in there will be knowing to make a clutch assembly... Its your dealer no one else... Dont let him walk away.

Your dealer have the responsibility to sort out your case , either by compensating by any means acceptable by both sides or repair the car free of charge ( Im sure your vehicle is in warrenty). If he is not doing it, you can start your legal proceedings.

PJSPEED · 16th December 2007, 00:20

Hi,

I would like to see the VAS report of each problem if you have them.........Skoda is a very good car and i think the dealer made the mess....

Regards,
PJ

abhibh · 16th December 2007, 03:40

Welcome to the "Save me from skoda club" Devil_666 cheers:

I have 2 skoda TDi's lying in front of me. One done 68K km and one just 27K Km.

Elegence have done 68 K and is suffering from he following
1. MAF
2. AIRBAGS
3. HEAVY ENGINE NOISE
4. ALTERNATOR AND BATTERY PROBLEM (BATTERY IS JUST 2 WEEKS OLD)
AND WHAT NOT.

RIDER DONE 27K DRIVEN VERY CAREFULLY AND HAS BEEN SERVICED AT 5K INTERVALS
1. CLUTCH
2. BAD FE
3. TURBO GONE KAPUT (Most probably)
4. SENSORS GOING ON AND OFF

Both cars bought from Krishna Autos and has been serviced pretty well atleast the rider has been every 5k km.

No doubt skoda make good cars. Very Safe, Fast (great throttle response), Nice design but whats the use of a car that get stuck in water where a M800 can pass very easily

Torqueguru · 16th December 2007, 04:04

No need to think, Go to Consumer court man. That so irresponsible of SKoda! I have heard clutch problems in skoda from many people, you seem to have got a heavy downpour!

RakishRam · 16th December 2007, 04:26

Sorry to hear that.
Not very sure if this might help, but I have seen many people solving these kind of problems by writing (or contacting) AutoCar India Magazine. At least, they publish one case solved per issue.

Good Luck.

phamilyman · 16th December 2007, 06:26

Wouldn't have been able to believe that even skodas have al sorta problems.

Just curious, what issues did you face with airbags? My limited understanding says that either its inflated, saving your life, or it just sits there inside.

What problem was it specificaly?

gemithomas · 16th December 2007, 08:18

Shoot a mail to the top people at skoda. I think its the dealers and the local (low level) guys that try to ignore the problem. I dont think aosmeone at the top would do the same with you if you give them a aritten complaint. Probably some owners could help you with the e-mail ids / phone numbers. If it still does not work send a mail to Autocar and Autoindia magazines. I'm sure they have a section where they help sorting out things like this. Atleast they might give you a hint on what exactly you need to do.

THe last thing (and i really hope you dont have to do this) would be to file a petition in the consumer court. Bt be sure you have all the papers ready by that time (bills/service records etc.)

And it you bought it in APril 2007 Why is it still not under Warranty??!!

devil_666 · 16th December 2007, 08:51

Yesterday i had talk with Skoda's Customer support, but they didnt tell me the final decision yet. They gonna tell me on Monday If decision is unacceptable than i m gonna sure write to autocar and gonna file a case in consumer court.

androdev · 16th December 2007, 09:21

I don't know if this helps.. but there is a software+cable for diagnosing Skoda cars.. you can run the software program on your car to scan the "error/fault codes" and and search the net for what these problems mean.. this software is for all VW cars and there is lot of support information on the internet..

you might not be able to solve the problems.. but you will definitely have more information on what could be wrong and hence in a better position to work with the dealer to rectify the problems.. i have this software with me and anyone wants to use it in Bangalore can PM me.

Here is the link to the product:
Ross-Tech: VAG-COM

btw, all dealers will also be having this software (similar but more expensive) so you get the auto-scan report of you car from the dealer to see if you can find more information from the net.

15th December 2007, 19:38	#1
devil_666 Newbie Join Date: Sep 2006 Location: moga Posts: 6 Thanked: 0 Times	Save me from Skoda. Several Laura issues! well.. my first bad experience with a great company.. Its starts something like this.. I bought new Skoda Laura in April,2007 from Krishna Autos Ludhiana. I never thought i was making a mistake.. after a month with just a usage of 3000Km.. i faced the problem with Airbags. after two mounts in july i was in chandigarh & i faced problem with a/c my car showing near 8500km run and its really hard to drive car without ac in those days. krishna auto took a weak to repair my car. After some days i faced the problem with the rear door window. Problems werecoming from everywhere... then got problems with the car speakers. AND THEN!! a huge problem with clutch start, it was doing slipping. Finally my clutched changed on near 18500 and i paid half payment for it as company refused to pay it.. I got clutch start replaced with a new one.. can you believe i just drove it almost 1500km after the replacement and clutch stopped working.. its completely failed to work.. Its simply unacceptable, that clutch failed after using it for 1500km... i don't know its a negative point of Skoda Laura or bad servicing and repair.. of Skoda workshop. Now skoda is simply refusing that its not their fault.. and they are tending to move backward.. not accepting input from my side. I got call from Krishna Autos today evening they said that I have to pay all the repair amount. This is something which is pinching me a lot after all i faced with this car.. I am thinking to give a visit at Consumer court.. and put my point forward there.. i just want a suggestion from you friends.. tell me how should i move forward.. what is the best thing to do now.. waiting for your replies..
	() Thanks

15th December 2007, 23:28	#2
diabloo BANNED Join Date: Jun 2007 Location: Bengalooru Posts: 1,480 Thanked: 17 Times	Thats a very bad experience. Let somebody from Skoda read this and learn how their bad service is creating an ill-repute.
	() Thanks

15th December 2007, 23:33	#3
khanak Senior - BHPian Join Date: Mar 2005 Location: Mumbai/Toronto Posts: 2,799 Thanked: 268 Times View My Garage	whoops!! http://www.team-bhp.com/forum/owning...ctive-car.html
	() Thanks

15th December 2007, 23:35	#4
BUSA Senior - BHPian Join Date: Aug 2005 Location: Bombay Posts: 5,130 Thanked: 20 Times View My Garage	Thats really bad service from Skoda. GO to consumer court and make sure you get a replacement, someone got for his Merc S Class.
	() Thanks

15th December 2007, 23:45	#5
jerish666 BHPian Join Date: Oct 2006 Location: Trivandrum,Kochi,Trissur Posts: 757 Thanked: 2 Times	Its sounds like they sold a TD car for you .File a case against them on consumer court.It is too bad. Last edited by jerish666 : 15th December 2007 at 23:46.
	() Thanks

16th December 2007, 00:04	#6
CrAzY dRiVeR Team-BHP Support Join Date: Jun 2006 Location: Bangalore / TVM Posts: 17,174 Thanked: 73,464 Times View My Garage	The right thing to do- is to go to consumer court, and teach them a lesson. However, its not at all as simple as it sounds. Please read well, and prepare well before going to court. Please read this thread too. http://www.team-bhp.com/forum/indian...etro+ford+suck
	() Thanks

16th December 2007, 00:12	#7
HotChillyPepper BHPian Join Date: Jan 2006 Location: Bang_a_lore Posts: 628 Thanked: 289 Times View My Garage	Damn it... Just move on to court and Im sure they will cry for your mercy. I seriously doubt they have given you a TD car. Otherwise such a MECHANICAL complaint is very very rare. That too from a company with such a heritage. Atleast the engineers in there will be knowing to make a clutch assembly... Its your dealer no one else... Dont let him walk away. Your dealer have the responsibility to sort out your case , either by compensating by any means acceptable by both sides or repair the car free of charge ( Im sure your vehicle is in warrenty). If he is not doing it, you can start your legal proceedings. Last edited by HotChillyPepper : 16th December 2007 at 00:20.
	() Thanks

16th December 2007, 00:20	#8
PJSPEED BHPian Join Date: Jul 2005 Location: Chennai Posts: 171 Thanked: 3 Times View My Garage	Hi, I would like to see the VAS report of each problem if you have them.........Skoda is a very good car and i think the dealer made the mess.... Regards, PJ
	() Thanks

16th December 2007, 03:40	#9
abhibh Senior - BHPian Join Date: Sep 2005 Location: Back in the HOOD near you! Posts: 2,768 Thanked: 39 Times	Welcome to the "Save me from skoda club" Devil_666 cheers: I have 2 skoda TDi's lying in front of me. One done 68K km and one just 27K Km. Elegence have done 68 K and is suffering from he following 1. MAF 2. AIRBAGS 3. HEAVY ENGINE NOISE 4. ALTERNATOR AND BATTERY PROBLEM (BATTERY IS JUST 2 WEEKS OLD) AND WHAT NOT. RIDER DONE 27K DRIVEN VERY CAREFULLY AND HAS BEEN SERVICED AT 5K INTERVALS 1. CLUTCH 2. BAD FE 3. TURBO GONE KAPUT (Most probably) 4. SENSORS GOING ON AND OFF Both cars bought from Krishna Autos and has been serviced pretty well atleast the rider has been every 5k km. No doubt skoda make good cars. Very Safe, Fast (great throttle response), Nice design but whats the use of a car that get stuck in water where a M800 can pass very easily
	() Thanks

16th December 2007, 04:04	#10
Torqueguru BHPian Join Date: Nov 2007 Location: Seattle Posts: 277 Thanked: 165 Times View My Garage	No need to think, Go to Consumer court man. That so irresponsible of SKoda! I have heard clutch problems in skoda from many people, you seem to have got a heavy downpour!
	() Thanks

16th December 2007, 04:26	#11
RakishRam BHPian Join Date: Mar 2005 Location: Kollam/Bangalor Posts: 320 Thanked: 194 Times View My Garage	Sorry to hear that. Not very sure if this might help, but I have seen many people solving these kind of problems by writing (or contacting) AutoCar India Magazine. At least, they publish one case solved per issue. Good Luck.
	() Thanks

16th December 2007, 06:26	#12
phamilyman Senior - BHPian Join Date: Jul 2007 Location: Gurgaon Posts: 5,968 Thanked: 4,641 Times	Wouldn't have been able to believe that even skodas have al sorta problems. Just curious, what issues did you face with airbags? My limited understanding says that either its inflated, saving your life, or it just sits there inside. What problem was it specificaly?
	() Thanks

16th December 2007, 08:18	#13
gemithomas Senior - BHPian Join Date: Jan 2007 Location: Trivandrum Posts: 2,366 Thanked: 143 Times View My Garage	Shoot a mail to the top people at skoda. I think its the dealers and the local (low level) guys that try to ignore the problem. I dont think aosmeone at the top would do the same with you if you give them a aritten complaint. Probably some owners could help you with the e-mail ids / phone numbers. If it still does not work send a mail to Autocar and Autoindia magazines. I'm sure they have a section where they help sorting out things like this. Atleast they might give you a hint on what exactly you need to do. THe last thing (and i really hope you dont have to do this) would be to file a petition in the consumer court. Bt be sure you have all the papers ready by that time (bills/service records etc.) And it you bought it in APril 2007 Why is it still not under Warranty??!!
	() Thanks

16th December 2007, 08:51	#14
devil_666 Newbie Join Date: Sep 2006 Location: moga Posts: 6 Thanked: 0 Times	Yesterday i had talk with Skoda's Customer support, but they didnt tell me the final decision yet. They gonna tell me on Monday If decision is unacceptable than i m gonna sure write to autocar and gonna file a case in consumer court.
	() Thanks

16th December 2007, 09:21	#15
androdev Distinguished - BHPian Join Date: May 2007 Location: bangalore Posts: 3,089 Thanked: 22,023 Times	I don't know if this helps.. but there is a software+cable for diagnosing Skoda cars.. you can run the software program on your car to scan the "error/fault codes" and and search the net for what these problems mean.. this software is for all VW cars and there is lot of support information on the internet.. you might not be able to solve the problems.. but you will definitely have more information on what could be wrong and hence in a better position to work with the dealer to rectify the problems.. i have this software with me and anyone wants to use it in Bangalore can PM me. Here is the link to the product: Ross-Tech: VAG-COM btw, all dealers will also be having this software (similar but more expensive) so you get the auto-scan report of you car from the dealer to see if you can find more information from the net. Last edited by androdev : 16th December 2007 at 09:23.
	() Thanks