Delay in getting the RC book for a new car in Pune?

cypher · 20th December 2007, 11:09

Hi Friends,

I bought a new getz from Kothari Hyundai on 01-Sep this year. It's been almost 3 months, and I have not yet received the RC book. The dealer says that the RTO is taking time and sometimes the delay can be as much as 6 months.

Does anyone know if this is true? Can anyone who has bought a new car in Pune (post Sep), confirm whether they have received their RC book.

Do you think this delay is dealer specific? And if so, is there anything I can do? I have already written to Kothari's customer service email id, but have not received any response so far.

Thanks in advance.

Regards,
Cypher

CaAT · 20th December 2007, 11:16

Hi Cypher,

Even I am yet to receive the RC book for Spark bought in Diwali (8th November 2007). Worse, Pashankar Auto hasn't even handed me a copy of Insurance policy, inspite of my repeated follow up.

SRShrikanth · 20th December 2007, 11:16

RC-Book delay due to the authorities is something I have also been hearing for about 3 months now.

Am currently driving aorund with a challan that states that registration is under process with a circle number quoted on it.

I have purchased my Indica from Han Motors, Bombay and the situation with the MH02 circle seems to be the same.

The RC card, as it is known, is scheduled to take some more time.

I'd be happy to hear of any t-bhpians who have circumvented this issue.

Cheers

cypher · 20th December 2007, 11:45

Thanks Shrikanth.

Quote:

Originally Posted by SRShrikanth

Am currently driving aorund with a challan that states that registration is under process with a circle number quoted on it.

Did your dealer give this to you when you bought the car, or did you have to ask for this separately. I don't have any document other than the purchase receipt. The dealer says that it will suffice with the cops, but I'm not so sure.

SRShrikanth · 20th December 2007, 11:50

Hey Cypher,

I had to ask the dealers for it as the very 2nd evening after purchase I was caught up with cops ( during a routine midnight check-up ) and they insisted that I get such a document from the dealer - despite the purchase invoice.

I wanted to remain on the safe side and do the needful - as my better-half also drives around in this Indica and didnt wanna have her go thru any hassles.

But, the problem remains - RC card is an issue though.

Cheers

Technocrat · 20th December 2007, 12:40

This a common problem with Pune RTO I am not sure if this incident was for my ZMA or My Alto but the papers came very late almost 3-4 months I believe & the reason was that RTO has run out of Stationary

Except for my Pulsar in 2003 which was delivered with all the papers(BAL company showroom does not deliver vehicle without registration) Both ZMA ^ Alto papers took time.

Quote:

Originally Posted by SRShrikanth
Am currently driving aorund with a challan that states that registration is under process with a circle number quoted on it.

IMHO this is acceptable even by the Police but only for a limited period I think

Quote:

Originally Posted by CaAT - Pashankar Auto hasn't even handed me a copy of Insurance policy, inspite of my repeated follow up.

This is wrong & dangerous Please report it to General Motors it they are doing so. Insurance primarily needs engine & Chasis numbers. In all my vehicle insurance papers were given right at the time of delivery. Dont take it lightly as its very risky to drive without insurance.

amit · 20th December 2007, 13:12

I got delivery of my SX4 on October 21 and was told the RC card would come after 45 days. The dealer says it will still take another 15 days.

cypher · 20th December 2007, 13:55

Amit, Technocrat, Srikanth, CaAT -
Thanks for your responses.

Looks like this is a common problem, and we don't have any choice other than to wait. :(

jraj · 20th December 2007, 14:45

In Pune,now RC is handed over in smartcard format.
Hence there is this delay.Dont worry guys.

1000Horses · 20th December 2007, 14:48

Yeah its not just Pune, here in mumbai same state of matters. Huge delay due to that smart card thing. Its takeing almost 3 months or more to get RC book.

Technocrat · 20th December 2007, 15:06

This is just another excuse for the slow process of Getting RC, even with paper, things weren't moving much fast.

Sahil · 20th December 2007, 15:16

I haven't recieved my rc book from the pimpri rto. Its been almost 2 months

amya · 20th December 2007, 15:26

Why cars? its happening with 2 wheelers in pune as well. I purchased Honda Dio from Pashankar Auto, for my wife, on Vasu Baras day this diwali (6th Nov I guess) and I am yet to recieve the RC book. Reason given by Pashankar?: "now a days RTO is issuing RC on smart card and thats taking some time, kab ayega, hame pata nahi"

BTW, they have given me rest of the papers which I can keep with the vehicle just in case traffic police stops the vehicle for document check.

Why the govt departments just dont stick to what they have been doing since ages. Only purchasing new technology/equipments is never going to help. Are they capable/trained to use it?

cypher · 20th December 2007, 15:48

Quote:

Originally Posted by Technocrat

This is just another excuse for the slow process of Getting RC, even with paper, things weren't moving much fast.

In fact the smart cards should have made processing faster, rather than delaying it.

CaAT · 21st December 2007, 11:20

Thanks Technocrat, for the advice.

Called Pashankar Auto yesterday and to my pleasant surprise received a call from them couple of minutes ago that the smart card and policy docs are ready. They are personally hand delivering it to my residence by evening.

Cypher,

Please check with your dealer once again. THe lady at Pashankar Auto told me that RTO has cleared most of the backlogs and the presently the waiting period for RC book/smart card is trimmed down to less than a month.

20th December 2007, 11:09	#1
cypher BHPian Join Date: Jul 2007 Location: Pune Posts: 153 Thanked: 4 Times	Delay in getting the RC book for a new car in Pune? Hi Friends, I bought a new getz from Kothari Hyundai on 01-Sep this year. It's been almost 3 months, and I have not yet received the RC book. The dealer says that the RTO is taking time and sometimes the delay can be as much as 6 months. Does anyone know if this is true? Can anyone who has bought a new car in Pune (post Sep), confirm whether they have received their RC book. Do you think this delay is dealer specific? And if so, is there anything I can do? I have already written to Kothari's customer service email id, but have not received any response so far. Thanks in advance. Regards, Cypher
	() Thanks

20th December 2007, 11:16	#2
CaAT BHPian Join Date: Oct 2007 Location: Pune Posts: 117 Thanked: 0 Times	Hi Cypher, Even I am yet to receive the RC book for Spark bought in Diwali (8th November 2007). Worse, Pashankar Auto hasn't even handed me a copy of Insurance policy, inspite of my repeated follow up.
	() Thanks

20th December 2007, 11:16	#3
SRShrikanth BHPian Join Date: Sep 2007 Location: B'bay/Stockholm Posts: 255 Thanked: 8 Times View My Garage	RC-Book delay due to the authorities is something I have also been hearing for about 3 months now. Am currently driving aorund with a challan that states that registration is under process with a circle number quoted on it. I have purchased my Indica from Han Motors, Bombay and the situation with the MH02 circle seems to be the same. The RC card, as it is known, is scheduled to take some more time. I'd be happy to hear of any t-bhpians who have circumvented this issue. Cheers
	() Thanks

20th December 2007, 11:50	#5
SRShrikanth BHPian Join Date: Sep 2007 Location: B'bay/Stockholm Posts: 255 Thanked: 8 Times View My Garage	Hey Cypher, I had to ask the dealers for it as the very 2nd evening after purchase I was caught up with cops ( during a routine midnight check-up ) and they insisted that I get such a document from the dealer - despite the purchase invoice. I wanted to remain on the safe side and do the needful - as my better-half also drives around in this Indica and didnt wanna have her go thru any hassles. But, the problem remains - RC card is an issue though. Cheers
	() Thanks

20th December 2007, 13:12	#7
amit Senior - BHPian Join Date: Feb 2004 Location: Mumbai Posts: 3,717 Thanked: 449 Times	I got delivery of my SX4 on October 21 and was told the RC card would come after 45 days. The dealer says it will still take another 15 days.
	() Thanks

20th December 2007, 13:55	#8
cypher BHPian Join Date: Jul 2007 Location: Pune Posts: 153 Thanked: 4 Times	Amit, Technocrat, Srikanth, CaAT - Thanks for your responses. Looks like this is a common problem, and we don't have any choice other than to wait. :(
	() Thanks

20th December 2007, 14:45	#9
jraj BHPian Join Date: Oct 2005 Location: Michigan,USA Posts: 487 Thanked: 173 Times View My Garage	In Pune,now RC is handed over in smartcard format. Hence there is this delay.Dont worry guys.
	() Thanks

20th December 2007, 14:48	#10
1000Horses BHPian Join Date: Jan 2007 Location: Pune Posts: 129 Thanked: 21 Times View My Garage	Yeah its not just Pune, here in mumbai same state of matters. Huge delay due to that smart card thing. Its takeing almost 3 months or more to get RC book.
	() Thanks

20th December 2007, 15:06	#11
Technocrat Senior - BHPian Join Date: Feb 2004 Location: GTA Posts: 14,813 Thanked: 2,700 Times	This is just another excuse for the slow process of Getting RC, even with paper, things weren't moving much fast.
	() Thanks

20th December 2007, 15:16	#12
Sahil Distinguished - BHPian Join Date: May 2004 Location: Bombay Posts: 6,292 Thanked: 7,605 Times	I haven't recieved my rc book from the pimpri rto. Its been almost 2 months
	() Thanks

20th December 2007, 15:26	#13
amya BHPian Join Date: Oct 2007 Location: Pune Posts: 42 Thanked: 0 Times	Why cars? its happening with 2 wheelers in pune as well. I purchased Honda Dio from Pashankar Auto, for my wife, on Vasu Baras day this diwali (6th Nov I guess) and I am yet to recieve the RC book. Reason given by Pashankar?: "now a days RTO is issuing RC on smart card and thats taking some time, kab ayega, hame pata nahi" BTW, they have given me rest of the papers which I can keep with the vehicle just in case traffic police stops the vehicle for document check. Why the govt departments just dont stick to what they have been doing since ages. Only purchasing new technology/equipments is never going to help. Are they capable/trained to use it?
	() Thanks

21st December 2007, 11:20	#15
CaAT BHPian Join Date: Oct 2007 Location: Pune Posts: 117 Thanked: 0 Times	Thanks Technocrat, for the advice. Called Pashankar Auto yesterday and to my pleasant surprise received a call from them couple of minutes ago that the smart card and policy docs are ready. They are personally hand delivering it to my residence by evening. Cypher, Please check with your dealer once again. THe lady at Pashankar Auto told me that RTO has cleared most of the backlogs and the presently the waiting period for RC book/smart card is trimmed down to less than a month.
	() Thanks