![]() | #2086 |
BHPian ![]() Join Date: Aug 2012 Location: Kolkata
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| ![]() As is my custom every Saturday morning, went to the Shell station on Lavelle road near UB city at around 715 after my morning run at Cubbon park. The attendant asks whether I want a full tank and I say yes. Then he shiftily makes an excuse about normal unleaded not being available at the moment. When asked why he mumbles something vaguely about some problem and recommends me to fill SULP adding that I will get extra mileage for good measure. Since my tank was already 3/4th full and wanted to tank up just to check FE, I refused. The attendant's fishy behavior was playing on my mind while driving back since I have never had an instance of normal petrol not being available at that pump and I am a regular there on weekend mornings. It didnt strike me to probe more or ask for a feedback book (I guess they will have one) since I was secure in my belief that there will be a drop in fuel prices as reported by 'respectable' dailies and news channels and a possible reluctance to sell normal petrol didnt make sense. Hence I get the shock of my life when I pick up the papers after getting back home and am greeted by our regular weekend delight of the OMCs yet again hiking petrol prices instead of reducing them. In a flash the attendant's excuse about normal unleaded being unavailable made sense; the question is who was the directive from? I expect our local pumps to try these antics but thought Shell was above this. Have other Shell regulars experienced something similar today? |
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![]() | #2087 | |
Distinguished - BHPian ![]() ![]() | ![]() Quote:
Even I'm regular to one shell station everyone of the attendant there knows me and my car and yet everytime I go, they ask me to go for super petrol. This is also common in all shell stations I've gone to What I want to say is that all the shell pump attendants are trained to recommend and suggest super petrol and in your case the problem might have actually been there. | |
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![]() | #2088 |
BHPian Join Date: Oct 2009 Location: Bangalore
Posts: 251
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Well, from my experience at 4 different shell pumps (UB City, Whitefield, Old Madras Road, Bannerghatta Road), all Shell pump attendants ask not once, but even twice or thrice for Super Unleaded. I guess they are trying to sell it. But each time I have never got a reply that Regular Petrol is unavailable. |
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![]() | #2089 |
Distinguished - BHPian ![]() ![]() | ![]() In my experience, every time I have visited Shell they have suggested their premium fuels. Anyway they are not part of the PSU cartel and adjust their rates independently, so the announcement is less critical for them. |
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![]() | #2090 | |
Senior - BHPian ![]() Join Date: Jun 2006 Location: Bangalore
Posts: 1,050
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I don't suspect it is to do with the hikes mentioned in today papers, since they will gain if they sell petrol of yesterdays rates at today's hiked rates. | |
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![]() | #2091 | ||
BHPian ![]() Join Date: Aug 2012 Location: Kolkata
Posts: 687
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I'm a regular at that Shell bunk and never have I seen normal unleaded not being available is what I meant. Quote:
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![]() | #2092 | |
BHPian ![]() Join Date: Jul 2012 Location: Bangalore
Posts: 297
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(Didn't think too much of it since I'm typically pessimistic about customer service in general) Last edited by nareshov : 14th September 2013 at 20:20. Reason: grammar | |
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![]() | #2093 |
Distinguished - BHPian ![]() | ![]() Shell would update their prices to-morrow to the market price of 83 plus for Euro IV unleaded petrol (in Bangalore) Cheers! |
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![]() | #2094 |
BHPian Join Date: Mar 2013 Location: bangalore
Posts: 168
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![]() | #2095 |
Senior - BHPian Join Date: Jun 2006 Location: bangalore
Posts: 1,262
Thanked: 292 Times
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![]() | #2096 | ||
Senior - BHPian ![]() Join Date: Nov 2011 Location: Chennai
Posts: 1,803
Thanked: 6,544 Times
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![]() I did buy an oil filter for Rs. 160 (Purolator brand) from a local spare parts store a couple of days ago. Unfortunately, it was the wrong type and the Shell mechanic found that it wouldn't fit, though it was meant for the Indigo. Luckily for me, they had a filter in stock that did fit perfectly. It was a Bosch one (Rs. 110) They had only one 3.5 lit. can of Helix HX5 left and the Indica's total engine oil capacity is 4.5 lit. I did not want to go for the semi-synthetic Helix HX7 as my Xeta is an old car running on her second engine (Indigo's engine). So I got the 3.5 litres filled and told the mechanic that I would top her up later. The total cost for the oil change came to a mere Rs. 1044 only (Rs. 934 for 3.5 lit. Helix HX5 + Rs. 110 for the Bosch oil filter). Of course, I'll have to buy another one litre can of Helix HX5 to fill her to the maximum capacity. I also got this box of tissues as a complimentary thing for doing the oil change at Shell: ![]() Above all, there is the sheer peace of mind that I got the oil and filter changed right in front of my own eyes, with stuff that I chose. And I don't have to pay for any rubbish such as engine oil flush and additives. And did we mention that there are no labour charges, either (as of now, at least). The oil change service is a roaring success! There was a Palio Multijet getting its oil changed when I went there, and there was a Zen waiting to do so while I was getting my oil changed. Apart from this, at least three two-wheelers had an oil change during the time I was there. Folks in Chennai, you now know where to head for a nice and quick little oil change for your car, if you want to avoid paying hefty sums to your dealership guys. Thumbs up to Shell! ![]() | ||
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![]() | #2097 |
Senior - BHPian ![]() Join Date: Aug 2010 Location: PCMC, Pune-MH14
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As per my understanding the Indica's 1.4 litre engine has a capacity of 4 litres. Though mine is a 1.4 litre diesel engine, I have never filled greater than 4 litres of oil anytime & the oil level on the oil dip stick is always at the upper level. Please check your car manual for the exact oil quantity. |
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![]() | #2098 |
BHPian ![]() Join Date: Mar 2010 Location: Hyderabad
Posts: 435
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Good initiative by Shell. So the oil change is being offered now in Bangalore and Chennai. I hope they start the same in Hyderabad as well. Last week, I checked here in Hyderabad (Raj bhavan road shell). They were offering just topup. |
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![]() | #2099 | |
Distinguished - BHPian ![]() ![]() | ![]() Quote:
My daily commute is less nowdays and since last time I topped up price was revised twice, hence not sure of current price in Bangalore. OT: I too go for jogging in Cubbon park during weekend mornings. | |
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![]() | #2100 | |
BHPian ![]() Join Date: Aug 2012 Location: Kolkata
Posts: 687
Thanked: 1,192 Times
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![]() OT - Please PM me your number since we both share the same passion for jogging at Cubbon park, we should meet! | |
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