[vivekanand005]

Originally Posted by LandCruiser

Every automagazine in India is seriously biased towards one or more vendors. They enjoy joyride to european locations to have exclusive test drives at the cost of the manufacturer and shower all praises for new models. It is very apparent in the way they give awards to manufacturers and products too.

Well said i too have got the same feeling towards auto magazines.

[downsouth]

Good the SEO guys have joined in, if this thread moves up on the search engine results. Boy very soon you will see Skoda India singing a different tune.

I am watching the rankings...

[arin_12]

We all T-BHP member are all talking about going against SKODA then why a RED color SKODA is displaying in our forum. Administrator please remove and put some other car pic. Let it be AMBY. But no SKODA...

[motorheadinc]

Everyone please stumble this too. I did that

[prabhusati]

This article was printed in the "BrandLine" supplement of Business Line newspaper dated 2nd April 2009.

Headline: For customer car seva

The article is about how companies are trying to ensure that their car sells.

I was amused by one paragraph in the article: Quote "Thomas Kuehl, Board member (Sales & Mktg), Skoda India, endorses this view (the previous paragraph mentions about how car companies work to sustain their relationships with existing customers). When I am at Lakme Fashion week I meet more customers. I can run around and ask what they feel about our cars. I believe in face-to-face marketing" Unquote.

This is not in sync with what has happened to many customers when they try to contact someone in Skoda and express their unhappiness or dissatisfaction with Skoda product / service. This shows the dual standards that they practice.

[SS-Traveller]

Originally Posted by prabhusati

When I am at Lakme Fashion week I meet more customers.
This is not in sync with what has happened to many customers when they try to contact someone in Skoda and express their unhappiness or dissatisfaction with Skoda product / service.

None of our disgruntled members visited the LIFW to meet this gentleman. And "I can run around and ask..."

[kb100]

Originally Posted by Sam Kapasi

I have approached Skoda (Czech Republic) on previous occasion, asking them to intervene or help Skoda India resolve technical affairs with a customer and I have recieved this as the official reply. I quote:

We would like to advice the fact that the company SKODA AUTO INDIA Private Limited (SAIPL), Aurangabad is fully independent manufacturer as well as an exclusive importer for sales and services of Skoda vehicles on the territory of India and is entitled to resolve any customer claim within its own competence. We, as the manufacturer in the Czech Republic, are not entitled to influence the process of resolving claims in another way than by providing technical advice if it is requested by the respective importer.

Why do we punish ourselves by expecting Skoda International to jump in and save the situation. Hands are washed off quite clearly. This is an Indian problem, for Indian consumers to handle themselves.
Skoda International contents itself with revenue generation and sales performances in India.

And we're the poor sods that provide this.

This HAS to be a FIRST!!!!

There is absolutely NO company that I know of - regardless of size - that would have said something of that sort! How can they wash their hands off their own sister concern? Are they not interested that their brand name is getting effected - or is it that that brand is already so shot to pieces there that everyone is beyond caring?!?!?

If THIS is the attitude of the parent organisation, then we are all wasting our time - this battle is well and truly lost!

SKODA-PODA!! :-((

[yamaniac]

maaannn! After looking at the service skoda is giving... Looks like its a car not worth affording... come on 12 laks on road and you change the originals in the dim...

[Gangsta]

Originally Posted by downsouth

Good the SEO guys have joined in, if this thread moves up on the search engine results. Boy very soon you will see Skoda India singing a different tune.

I am watching the rankings...

OT: lol this thread stands nowhere in the search engine rankings and it wont go anywhere in the future too like this.

[anilkalvani]

@harish
I checked out the Mid-day epaper today and they have not printed it... sorry, but i will keep trying.

Epaper: Read Mid-day online, online version of mid-day from mumbai, delhi & bangalore

[diffsoft]

Originally Posted by prabhusati

I was amused by one paragraph in the article: Quote "Thomas Kuehl, Board member (Sales & Mktg), Skoda India, endorses this view (the previous paragraph mentions about how car companies work to sustain their relationships with existing customers). When I am at Lakme Fashion week I meet more customers. I can run around and ask what they feel about our cars. I believe in face-to-face marketing" Unquote.

Wow, really amusing! Mr Kuehl and his retinue will do well to spend some time at the dealers instead.....he will surely have good face-to-face marketing ; if anyone from Skoda has a face remaining by then.

Mr. Kuehl, spend some face to face time with Kapil and Harish to save your face!

[vineethvazhayil]

Originally Posted by kb100

If THIS is the attitude of the parent organisation, then we are all wasting our time - this battle is well and truly lost!
SKODA-PODA!! :-((

Never heard a parent organization disowning its international subsidiary. Maybe they are as fed up as the customers. Soon Skoda will become Ghoda or so, because the Indian Skoda will cease to have any connection with the Parent!

[simonkayar]

I have initiated an email chain with the excerpts from this thread and a link to both the threads (started by harish and GTO). One of my friends was hell bent on Skoda Fabia. Not anymore after reading my mail.

Originally Posted by vineethvazhayil

Soon Skoda will become Ghoda

No, not ghoda. More like, गधा.

Best way to bring change is do not buy any product and services from this company. They understands cash flow, and what a lack of it does to a company. Let them sink. Good lesson for other manufacturers too...

[tabrez02]

One of my colleage wanted to buy a Fabia, After providing him details of how the Skoda A.S.S is then he thanked me and changed his opinion to some other diesel car.