Go Back   Team-BHP > BHP India > The Indian Car Scene

Thread Tools Search this Thread
Old 25th May 2009, 18:54   #1
vivek.singh.73's Avatar
Join Date: Jun 2005
Location: Noida
Posts: 258
Thanked: 2 Times
Angry TATA Safari GX Delivery period/should I chuck it? (EDIT: Now post delivery issues!)


Just to give you background, I own Indigo Marina 2005 model. I had my own horror stories as far as TASS is concerned.

However considering what it is and what it is not..I finally decided that Safari GX is a good buy and booked it 2 weeks back. I was hoping that service standards have improved etc-2. Interiors looked better then scorpio and I hoped against hope that this time around experience would be better.

I checked last Friday and I was told that car would be there on last saturday and my cheque hadn't come around so I didn't raise an issue. Today with cheque in hand...as usual the guy I speak never available and not returning the calls (this one aspect I faced with all dealers in Noida..be it Honda, Toyota etc in last 2 months and probably everyone has so much sales going in that they don't bother or service levels are pathetic for all i.e. atleast for sales) I was told that they hadn't indent the vehicle and it will take 10 days for it to dealership.

Wow..I wonder if thats normal or its just dealer playing hanky/panky. Just for record its famous ! Sterling Automobiles at Noida.

I am thinking of cancelling my decision of going for safari and go for reliable Toyota expereince in Innova(so am told). As usual Tata regional office in Gurgaon is as unhelpful as one can be..they just don't talk, too busy with trainings and whatever else and forget about ever returning calls.

What do think guys..is it acceptable situation or should I just chuck the deal?

Can't think straight..and hoping fellow BHPians can perhaps guide me to better decision.

vivek.singh.73 is offline   Reply With Quote
Old 25th May 2009, 18:58   #2
Senior - BHPian
greenhorn's Avatar
Join Date: Apr 2007
Location: CT
Posts: 7,009
Thanked: 1,614 Times

if the innova is still on your radar, then I suggest you go for that with your eyes closed. As a current tata owner, you already know what your experience is going to be
greenhorn is offline   Reply With Quote
Old 25th May 2009, 19:11   #3
Senior - BHPian
sammyboy's Avatar
Join Date: Jul 2006
Location: Gurgaon/Doon
Posts: 1,758
Thanked: 359 Times

Thats sad to hear Vivek, however these things happen (not too often though). Hang on bro, whats a few more days to reclaim your life
sammyboy is online now   Reply With Quote
Old 25th May 2009, 19:22   #4
sen2009's Avatar
Join Date: Jan 2009
Location: Mumbai
Posts: 537
Thanked: 622 Times
Default GX waiting - 2 weeks

As such it may be considered okay if they have waited for your check to indent the vehicle. Unless ofcourse if they promised otherwise.
After indentation, Safari takes upto 2 weeks for 2wd and 4 weeks for 4wd for delivery. Especially so for GX as you can choose a colour combination which is only made to order.

I was told a waiting period of 4 weeks for my Mountain green 4x4. However, They delivered it in less than 3 weeks. But, that's in Mumbai, can't say how bad it is in Noida. You may PM tsk1979 and take his suggession on this. Or you can speak to Suman. He might be of great help while dealing with NCR Tata dealers.
sen2009 is offline   Reply With Quote
Old 25th May 2009, 19:38   #5
Senior - BHPian
jkdas's Avatar
Join Date: Sep 2005
Location: Thiruvananthapu
Posts: 9,684
Thanked: 1,442 Times

Its 10-14 days at Trivandrum if they dont have one in stock. Hope this helps.
jkdas is offline   Reply With Quote
Old 25th May 2009, 19:48   #6
Join Date: Aug 2007
Location: Paradise (wish it was)
Posts: 324
Thanked: 113 Times

Originally Posted by vivek.singh.73 View Post
Can't think straight..and hoping fellow BHPians can perhaps guide me to better decision.
Head over heart decision or a heart over head decision?
I would opt for the second one.
null is offline   Reply With Quote
Old 25th May 2009, 19:53   #7
Distinguished - BHPian
4x4addict's Avatar
Join Date: Nov 2007
Location: Chennai
Posts: 4,072
Thanked: 2,753 Times

If you don't mind the Innova it's a no brainer, go for it. Me personally don't like a minivan and I need 4x4, hence I have to choose between Safari/Scorpio.
4x4addict is offline   Reply With Quote
Old 25th May 2009, 20:03   #8
Senior - BHPian
nitrous's Avatar
Join Date: May 2004
Location: UAE/Lon/Madras
Posts: 6,965
Thanked: 288 Times

Call Tata helpline or get the bullet proof Innova.
nitrous is offline   Reply With Quote
Old 25th May 2009, 20:10   #9
Join Date: May 2009
Location: Bangalore
Posts: 55
Thanked: 0 Times

I have been on the pilot seat of both Innova and Safari for long drives, distance close to 350 KM. I feel Innova is anytime better than Safari. So if Innova is still on your radar, you may seal the deal.
varriers is offline   Reply With Quote
Old 25th May 2009, 20:19   #10
Gagan.js's Avatar
Join Date: Mar 2009
Location: Mumbai
Posts: 227
Thanked: Once

Just go to another dealer, why settle for a van when you've chosen a SUV
Gagan.js is offline   Reply With Quote
Old 25th May 2009, 20:28   #11
breezydrive's Avatar
Join Date: Aug 2007
Location: NOIDA
Posts: 710
Thanked: 75 Times

Try Autolinks at Hauz Khas OR Him Motors - Patparganj, avoid the famous Noida dealer
breezydrive is offline   Reply With Quote
Old 26th May 2009, 09:18   #12
Senior - BHPian
rkbharat's Avatar
Join Date: Sep 2006
Location: Gurgaon/New Delhi
Posts: 1,596
Thanked: 639 Times

I suggest just hang on, if you want Safari than there is no second. As suggested by breezydrive, try some other dealer, and tell Sterling that you are dumping them. I can help if you want to buy from Gurgaon and get it registered in Delhi or wherever.
rkbharat is offline   Reply With Quote
Old 26th May 2009, 12:47   #13
Distinguished - BHPian
ACM's Avatar
Join Date: Mar 2008
Location: Mumbai
Posts: 4,453
Thanked: 3,231 Times

Cool off,

Stick with the dealer - Finding another one may be an added hassel.

Expect Delivery in max of 4 weeks.

Stick to Safari, unless you are one of those who get very flustered by visits to service centre and simply prefer peace of mind over listening to the heart.

Innova is a safe bet, but I think will not tick the right cords at your heart.
ACM is offline   Reply With Quote
Old 26th May 2009, 12:59   #14
Senior - BHPian
gowda79's Avatar
Join Date: May 2007
Location: Bengaluru
Posts: 1,477
Thanked: 164 Times

it will take 10 days for it to dealership.
This is a usual delivery time taken for the Safari, nothing to worry and wait for the vehicle to come and the GX are now in full demand and guess you are lucky to get it in 2 weeks.
gowda79 is offline   Reply With Quote
Old 26th May 2009, 14:37   #15
Senior - BHPian
jaysmokesleaves's Avatar
Join Date: Dec 2007
Location: Mostly Mumbai
Posts: 1,682
Thanked: 1,265 Times

I think its all bollocks. You shouldnt have to wait so long. The Safari isnt blazing the sales chart.
Most importantly, if no one seems to be responding from the head office, then you better not hope against hope.
Go for Toyota, if the vehicle suits your need and purpose.
What is your gut feeling about the whole thing ?

jaysmokesleaves is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Many Electrical issues with my 2014 Tata Safari Storme. Now sorted sandeep_vgl Technical Stuff 33 18th January 2016 09:44
Tata Safari GX 2010 (PW) - Booked, and now preparing for delivery slicks Test-Drives & Initial Ownership Reports 2 4th May 2010 19:28
Safari Common Rail Engine Launch? EDIT 010805 Now driven. Edit 190805 Now BOUGHT!!! Steeroid The Indian Car Scene 277 13th July 2009 23:14
One more Safari Booked (EDIT: Now delivery taken, its a Cycus Grey LX) stefanm Test-Drives & Initial Ownership Reports 32 4th January 2009 09:41
Hello from Chuck! paul_charles Introduce yourself 1 9th June 2008 17:28

All times are GMT +5.5. The time now is 13:14.

Copyright 2000 - 2018, Team-BHP.com
Proudly powered by E2E Networks