Fiesta thermostat replacement program

bharanidharang · 22nd February 2010, 14:09

Guys,

Just got a call from my dealer MPL ford saying that Ford is replacing the thermostat for fiesta and there is a recall for this purpose.

Have anybody heard of this ? Mine is just a 2 week old fiesta and have had no problem.

regards
Bharani

unni.ak · 22nd February 2010, 14:19

Thanks for updating. Any information on which batch of Fiesta's are being looked at (year of mfd)?

raghu230506 · 22nd February 2010, 14:20

Quote:

Originally Posted by bharanidharang

Guys,

Just got a call from my dealer MPL ford saying that Ford is replacing the thermostat for fiesta and there is a recall for this purpose.

Have anybody heard of this ? Mine is just a 2 week old fiesta and have had no problem.

regards
Bharani

Oh!!!

Did you try getting more details from them?

This is a surprise as there had been no such information.

abhipuru16 · 22nd February 2010, 14:22

Is this for diesels only? Sorry if I sound silly!

bharanidharang · 22nd February 2010, 14:46

Just off the call with one of the guys at MPL. The replacement is for both petrol and diesel manufactured in the last 6 months. The reply i got for the reason for replacement is that "Ford is bringing out an better thermostat than the one existing". I take that with a pinch of salt. Anybody having better contacts at ford or their dealerships, can you guys dig more info and let us know.

Gilead · 22nd February 2010, 14:59

Mine is a Sep 2009 manufactured Fiesta and I have not received any calls yet. What exactly is wrong with the thermostat? What was the name of the person who called you from MPL? I have had zero issues with the car till now. Have you been facing any issues? Do you have to take the car to the workshop or are they coming to your place to fix it?

bharanidharang · 22nd February 2010, 15:06

I got the call from MPL velachery. Some receiptionist called up to inform initially. I then called up my sales guy (Arutselvan) at the showroom (Nandanam). The sales guy mentioned that the replacement is for a better thermostat than the one which is present in the car.

Gilead... I have also not had a single problem with it. They want me to bring the car around on wednesday to the service center.

nairrk · 22nd February 2010, 15:11

I just checked with my dealer, who has not recieved any such instructions from FORD so far.
He feels that this may be for some particular batch (VIN) of cars and may not be for all cars manufactured by ford.?

Gilead · 22nd February 2010, 15:19

I might sound paranoid, but why don't you contact Ford with your vehicle details and ask them to confirm this. 'Better' thermostat sounds rather fishy to me.

bharanidharang · 22nd February 2010, 15:52

Just sent them an email. Is there a way to contact them over phone ?

sanjayc · 22nd February 2010, 16:59

Not recd any call. Is this "better thermostat" a red herring to replace something more serious, on the sly. Called up Chennai Ford..they have no clue it seems about this as of now.

bharanidharang · 22nd February 2010, 17:05

If I dont get a proper reply over mail or phone, i guess it is better to pay the service center a visit and get the details.

sanjayc · 22nd February 2010, 17:34

Quote:

Originally Posted by bharanidharang

If I dont get a proper reply over mail or phone, i guess it is better to pay the service center a visit and get the details.

In case you decide to pay a visit, ensure to stick around and check out the replacement being made in front of your eyes.

bharanidharang · 22nd February 2010, 17:59

I just got a call from a ford representative. He clearly mentioned that the there is a underlying problem in some fiesta's where the thermostat is not getting cut-off and is running continuously. They are calling the owners through dealerships only for a few batches of the fiesta. Rest assured, only if you are part of these batches you would be called.

What do you say guys, its better to get this done or not ?

anachronix · 22nd February 2010, 18:05

@Bharani, its always better to get it done! I have spoke to one of my friendly SA and he advised me that this is a problem only with a recently manufactured batch of Fiesta.

22nd February 2010, 14:09	#1
bharanidharang BHPian Join Date: May 2004 Location: Chennai Posts: 402 Thanked: 254 Times Infractions: 0/1 (5)	Fiesta thermostat replacement program Guys, Just got a call from my dealer MPL ford saying that Ford is replacing the thermostat for fiesta and there is a recall for this purpose. Have anybody heard of this ? Mine is just a 2 week old fiesta and have had no problem. regards Bharani
	() Thanks

22nd February 2010, 14:19	#2
unni.ak BHPian Join Date: May 2007 Location: Bangalore Posts: 777 Thanked: 84 Times View My Garage	Thanks for updating. Any information on which batch of Fiesta's are being looked at (year of mfd)?
	() Thanks

22nd February 2010, 14:22	#4
abhipuru16 BHPian Join Date: Dec 2009 Location: Faridabad Posts: 719 Thanked: 40 Times	Is this for diesels only? Sorry if I sound silly!
	() Thanks

22nd February 2010, 14:46	#5
bharanidharang BHPian Join Date: May 2004 Location: Chennai Posts: 402 Thanked: 254 Times Infractions: 0/1 (5)	Just off the call with one of the guys at MPL. The replacement is for both petrol and diesel manufactured in the last 6 months. The reply i got for the reason for replacement is that "Ford is bringing out an better thermostat than the one existing". I take that with a pinch of salt. Anybody having better contacts at ford or their dealerships, can you guys dig more info and let us know.
	() Thanks

22nd February 2010, 14:59	#6
Gilead Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 2,142 Thanked: 60 Times	Mine is a Sep 2009 manufactured Fiesta and I have not received any calls yet. What exactly is wrong with the thermostat? What was the name of the person who called you from MPL? I have had zero issues with the car till now. Have you been facing any issues? Do you have to take the car to the workshop or are they coming to your place to fix it? Last edited by Gilead : 22nd February 2010 at 15:03.
	() Thanks

22nd February 2010, 15:06	#7
bharanidharang BHPian Join Date: May 2004 Location: Chennai Posts: 402 Thanked: 254 Times Infractions: 0/1 (5)	I got the call from MPL velachery. Some receiptionist called up to inform initially. I then called up my sales guy (Arutselvan) at the showroom (Nandanam). The sales guy mentioned that the replacement is for a better thermostat than the one which is present in the car. Gilead... I have also not had a single problem with it. They want me to bring the car around on wednesday to the service center.
	() Thanks

22nd February 2010, 15:11	#8
nairrk Senior - BHPian Join Date: Sep 2009 Location: Kannur Posts: 2,441 Thanked: 674 Times View My Garage	I just checked with my dealer, who has not recieved any such instructions from FORD so far. He feels that this may be for some particular batch (VIN) of cars and may not be for all cars manufactured by ford.?
	() Thanks

22nd February 2010, 15:19	#9
Gilead Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 2,142 Thanked: 60 Times	I might sound paranoid, but why don't you contact Ford with your vehicle details and ask them to confirm this. 'Better' thermostat sounds rather fishy to me.
	() Thanks

22nd February 2010, 15:52	#10
bharanidharang BHPian Join Date: May 2004 Location: Chennai Posts: 402 Thanked: 254 Times Infractions: 0/1 (5)	Just sent them an email. Is there a way to contact them over phone ?
	() Thanks

22nd February 2010, 16:59	#11
sanjayc BHPian Join Date: Nov 2009 Location: Chennai Posts: 952 Thanked: 8 Times	Not recd any call. Is this "better thermostat" a red herring to replace something more serious, on the sly. Called up Chennai Ford..they have no clue it seems about this as of now.
	() Thanks

22nd February 2010, 17:05	#12
bharanidharang BHPian Join Date: May 2004 Location: Chennai Posts: 402 Thanked: 254 Times Infractions: 0/1 (5)	If I dont get a proper reply over mail or phone, i guess it is better to pay the service center a visit and get the details.
	() Thanks

22nd February 2010, 17:59	#14
bharanidharang BHPian Join Date: May 2004 Location: Chennai Posts: 402 Thanked: 254 Times Infractions: 0/1 (5)	I just got a call from a ford representative. He clearly mentioned that the there is a underlying problem in some fiesta's where the thermostat is not getting cut-off and is running continuously. They are calling the owners through dealerships only for a few batches of the fiesta. Rest assured, only if you are part of these batches you would be called. What do you say guys, its better to get this done or not ?
	() Thanks

22nd February 2010, 18:05	#15
anachronix Senior - BHPian Join Date: Mar 2006 Location: Madras Posts: 3,286 Thanked: 1,336 Times View My Garage	@Bharani, its always better to get it done! I have spoke to one of my friendly SA and he advised me that this is a problem only with a recently manufactured batch of Fiesta.
	() Thanks