Protest against Tata Motors.EDIT Supreme Court Orders Tata to repair Sumo (pg.40)

7th August 2008, 04:13

I speak for all BHPians when I say my best wishes to you, VR. You have displayed a very unIndian tenacity and perseverance in seeking justice, all the while perhaps being aware that the return (monetary or new car) will fail to compensate for this expereince. Be strong!

If at all possible, take a small digicam and take some pictures of your journey to court on the fateful day, the premises from outside etc. Post them here so that we may get to live the experience.

normally_crazy · 7th August 2008, 11:56

All the very best Varun. Hoping things work out fine for you.

svsantosh · 1st October 2008, 15:54

Varun, what happened?

Anyone here who knows Varun in person? What did the consumer forum say?

binaiks · 29th October 2008, 14:56

Oh! What a bad experience to undergo in life?

What is the current status of the case? Is the car repaired? My family was always dead-against purchasing a TATA product - precisely the reason why TATA vehicles were never ever considered while we changed cars!

backrub · 30th October 2008, 11:59

Any more information on this? I just now went through the thread and is curios as everyone else , what happened with the consumer court case

getsurya · 6th November 2008, 10:48

varun, can you please tell us the outcome of the ordeal? this is truly disgusting for any car owner to say the least.

sureshkishore · 6th November 2008, 19:47

Dear Varun,

Thanks to your post I have decided not to buy a tata motors product, ever. I am sure this post prevents any more innocent buyers from falling prey to TATA.

Hope your case ended in your favour.

kbalii · 5th January 2009, 18:54

[quote=varunroy;930149]

Quote:

As most of you are aware, the vehicle is lying at the Manipal Motors Workshop after I refused to take delivery of it.

Right now the the matter is being taken up at National Consumer Redressal Forum at New Delhi. The first hearing is coming up on the 12th of this month. Whatever be the outcome atleast I will have the satisfaction of doing my best.

As always, Grateful for all your blessings and good wishes.

So long....

Varun

whatever happened with the outcome on the National Consumer redressal forum?

ritz830 · 5th January 2009, 19:33

Good timing to bring back this thread. Lol at fate of Indica vista

soccer · 5th January 2009, 23:33

Quote:

Originally Posted by ritz830

Good timing to bring back this thread. Lol at fate of Indica vista

Spoke to varun a while back and he has promised to write soon. Trust me, the guy has guts and the fight is hotting up and is at boiling point. lets all pray for Varun,s victory.

God bless.....

Pace in Blood · 10th January 2009, 12:47

Hi my name is Tanay,

I am owning a TATA Indigo LS since 2005....

I have just come across this thread and would like to share my nightmares with the car as well.....

When the car was bought from the first week my car started giving problems for starting. It would jerk and stop anywhere and only start after a Push (Embarrassment for us as it was new car and we are pushing it on the road)

When shown to TATA they would just come up with innovative reasons like
1. The Battery could have been a problem. - They Replaced it - NO SOLUTION
2. The Alternator would not be charging correctly - Repaired - NO SOLUTION
3. Then there can be a short circuit due to my Music System - Removed - NO SOLUTION ( They tried this to put the car out of warranty)
4. Then Ultimately the flood came in Mumbai (26/7) and the car got flooded and the ECU had to replaced (!!no other part was replaced or even touched as the water had dried completely after that) - Problem solved - !!!!surprisingly everything got sorted with the car.... The only help came from OM SAI Dealer who helped get the part under Warranty for me... Otherwise around 40000 Vitamin M would have been flooded.......

After this saga there was a another one with Wasan Workshop in Borivili
When the Car was given to them for regular service.....
1. They Stole my Front Component speakers (Blaupunkt - worth 5000)
2. They replaced my Ambi Pure Perfume with some Cheap alternative....
3. They Replaced my cigarette lighter with a defunct one....
4. The scratched my Silver Dashboard panel on fixing a light bulb....

Till today 3 years down the line they are still inquiring into the same and have not given any reply..... I HAVE STOPPED GIVING MY CAR FOR SERVICE TO WASAN.

Then After complaining to TATA Motors they told me to contact/Service the car at their company owned workshop in Lower Parel from next time....
I started doing that and for about 2 years I had no problem...

But last year when i gave my car for suspension overhuall they have ruined my car by making it worse and the problem is that i have change my suspension every 6 months which costs me 15-20 K Every time.....

On complaining they say that the our parts are not at fault but My contention is the whole car is TATA and whatever is at fault please rectify it i am willing to pay for it but if you have given me a defective part then you better pay for the rest as well because of which the existing part are getting spoilt.. no reply from them..

I have SWORN THAT FROM NOW ON I WILL NEVER BUY TATA CARS

raj_5004 · 10th January 2009, 13:14

Quote:

Originally Posted by Pace in Blood

I have SWORN THAT FROM NOW ON I WILL NEVER BUY TATA CARS

you are one among many who have sworn this buddy, including me. i took this oath after selling our safari, reasons are same- maintainence issues. and less said about the resale value, the better. but my brother does not think this way and so we again have a safari in our family.

i really feel sad for TATA. they make really good cars. IMO, they are not the most exciting to drive or look but they are highly practical, very spacious and ideal for indian roads. but i dont believe that they are economical as whatever you save in fuel and initial puchase cost goes in repair costs.

TATA, please have a look at the numerous threads in T-BHP about the various issues and complaint in your cars and act accordingly. cars are not meant to be just cheap and fuel efficient, they need to be reliable as well.

kbalii · 10th January 2009, 15:02

Varun

Are you there? can you please update on what going on in the case you have filed?

Pace in Blood · 14th January 2009, 17:13

Quote:

Originally Posted by raj_5004

you are one among many who have sworn this buddy, including me. i took this oath after selling our safari, reasons are same- maintainence issues. and less said about the resale value, the better. but my brother does not think this way and so we again have a safari in our family.

i really feel sad for TATA. they make really good cars. IMO, they are not the most exciting to drive or look but they are highly practical, very spacious and ideal for indian roads. but i dont believe that they are economical as whatever you save in fuel and initial puchase cost goes in repair costs.

TATA, please have a look at the numerous threads in T-BHP about the various issues and complaint in your cars and act accordingly. cars are not meant to be just cheap and fuel efficient, they need to be reliable as well.

Hey Raj,

I know and appreciate the Value for Money given by TATA. But I have also been HARPING to my Father & Brother that the cost is actually much more as we end up paying more money in the garage and in Downpayment than the rest or which we would have spent in buying a better car for eg Honda city......

Puffdamgcdragon · 14th January 2009, 22:04

I just spent the better part of 3 hours reading all 38 pages of this thread.

WOW! Hats off to U Varun. Keep up the good fight!

A friend of mine is in a similar situation. He's the owner of an independent Garage and has taken TATA to Consumer Court over the troubles he's faced with his new Safari Dicor (3ltr) and the case has been dragging for over a year now.

In my friend's case, the response of Tata is exactly similar to what Varun has been facing and it seems they really don't mind being taken to court rather than get the vehicle changed.

I had been mulling over between the Safari 2.2 and the Innova as my next vehicle and was leaning heavily towards the Safari. Now I'm finally convinced. No Tata product for me. EVER.

It's not so much as the vehicle being a Lemon that is disturbing. Not even the fact that Tata's replacement parts so bad that it doesn't work.Or the quality of repair/workmanship so shoddy. It's the apathy that Tata has to it's customers that has totally put me off.

Team-BHP is really fantastic. Kudos to all the members here who gave such unflagging support to our fellow member. I'm really proud to be one of you guys.

It's Funny-back in 2005, it's this site that convinced me to buy the Baleno- A car that was never in my radar till I came upon Team-bhp and it's been a fantastic ownership experience.Thank U All.

Late 2008, time to start considering a new ride and it was again the ownership experiences of various Team-bhp Safari 2.2 owners as well as the Polls of Safari vs Scorpio vs Innova that convinced me that the Safari, despite it's niggles and quality issues, was the next "car' to go in for.

Now here again, it's U guys that have finally convinced me never to buy a Tata product. Am I gullible or what?

Varun please keep us updated on how the Case is going and All the best of Luck to u.

7th August 2008, 04:13	#556
SuperSyn Posts: n/a	I speak for all BHPians when I say my best wishes to you, VR. You have displayed a very unIndian tenacity and perseverance in seeking justice, all the while perhaps being aware that the return (monetary or new car) will fail to compensate for this expereince. Be strong! If at all possible, take a small digicam and take some pictures of your journey to court on the fateful day, the premises from outside etc. Post them here so that we may get to live the experience.
	() Thanks

7th August 2008, 11:56	#557
normally_crazy Senior - BHPian Join Date: Feb 2004 Location: Mumbai Posts: 4,369 Thanked: 528 Times View My Garage	All the very best Varun. Hoping things work out fine for you.
	() Thanks

1st October 2008, 15:54	#558
svsantosh Senior - BHPian Join Date: Mar 2008 Location: Dubai Posts: 3,993 Thanked: 6,247 Times View My Garage	Varun, what happened? Anyone here who knows Varun in person? What did the consumer forum say?
	() Thanks

29th October 2008, 14:56	#559
binaiks Senior - BHPian Join Date: Nov 2005 Location: KL-47 // KL-53 Posts: 1,829 Thanked: 1,158 Times	Oh! What a bad experience to undergo in life? What is the current status of the case? Is the car repaired? My family was always dead-against purchasing a TATA product - precisely the reason why TATA vehicles were never ever considered while we changed cars!
	() Thanks

30th October 2008, 11:59	#560
backrub BHPian Join Date: Oct 2008 Location: Bangalore Posts: 196 Thanked: 2 Times	Any more information on this? I just now went through the thread and is curios as everyone else , what happened with the consumer court case
	() Thanks

6th November 2008, 10:48	#561
getsurya Senior - BHPian Join Date: Aug 2008 Location: Hyderabad Posts: 1,641 Thanked: 1,929 Times View My Garage	varun, can you please tell us the outcome of the ordeal? this is truly disgusting for any car owner to say the least.
	() Thanks

6th November 2008, 19:47	#562
sureshkishore BHPian Join Date: Nov 2007 Location: trivandrum Posts: 478 Thanked: 290 Times	Dear Varun, Thanks to your post I have decided not to buy a tata motors product, ever. I am sure this post prevents any more innocent buyers from falling prey to TATA. Hope your case ended in your favour.
	() Thanks

5th January 2009, 19:33	#564
ritz830 BHPian Join Date: Nov 2008 Location: chennai Posts: 355 Thanked: 4 Times	Good timing to bring back this thread. Lol at fate of Indica vista
	() Thanks

10th January 2009, 12:47	#566
Pace in Blood BHPian Join Date: Nov 2008 Location: Mumbai Posts: 36 Thanked: 10 Times	1 more victim of the TATA Ordeal Hi my name is Tanay, I am owning a TATA Indigo LS since 2005.... I have just come across this thread and would like to share my nightmares with the car as well..... When the car was bought from the first week my car started giving problems for starting. It would jerk and stop anywhere and only start after a Push (Embarrassment for us as it was new car and we are pushing it on the road) When shown to TATA they would just come up with innovative reasons like 1. The Battery could have been a problem. - They Replaced it - NO SOLUTION 2. The Alternator would not be charging correctly - Repaired - NO SOLUTION 3. Then there can be a short circuit due to my Music System - Removed - NO SOLUTION ( They tried this to put the car out of warranty) 4. Then Ultimately the flood came in Mumbai (26/7) and the car got flooded and the ECU had to replaced (!!no other part was replaced or even touched as the water had dried completely after that) - Problem solved - !!!!surprisingly everything got sorted with the car.... The only help came from OM SAI Dealer who helped get the part under Warranty for me... Otherwise around 40000 Vitamin M would have been flooded....... After this saga there was a another one with Wasan Workshop in Borivili When the Car was given to them for regular service..... 1. They Stole my Front Component speakers (Blaupunkt - worth 5000) 2. They replaced my Ambi Pure Perfume with some Cheap alternative.... 3. They Replaced my cigarette lighter with a defunct one.... 4. The scratched my Silver Dashboard panel on fixing a light bulb.... Till today 3 years down the line they are still inquiring into the same and have not given any reply..... I HAVE STOPPED GIVING MY CAR FOR SERVICE TO WASAN. Then After complaining to TATA Motors they told me to contact/Service the car at their company owned workshop in Lower Parel from next time.... I started doing that and for about 2 years I had no problem... But last year when i gave my car for suspension overhuall they have ruined my car by making it worse and the problem is that i have change my suspension every 6 months which costs me 15-20 K Every time..... On complaining they say that the our parts are not at fault but My contention is the whole car is TATA and whatever is at fault please rectify it i am willing to pay for it but if you have given me a defective part then you better pay for the rest as well because of which the existing part are getting spoilt.. no reply from them.. I have SWORN THAT FROM NOW ON I WILL NEVER BUY TATA CARS
	() Thanks

10th January 2009, 15:02	#568
kbalii BHPian Join Date: Nov 2008 Location: Chennai Posts: 100 Thanked: 25 Times	Varun Are you there? can you please update on what going on in the case you have filed?
	() Thanks

14th January 2009, 22:04	#570
Puffdamgcdragon BHPian Join Date: Feb 2005 Location: Gangtok, Sikkim Posts: 301 Thanked: 261 Times	I just spent the better part of 3 hours reading all 38 pages of this thread. WOW! Hats off to U Varun. Keep up the good fight! A friend of mine is in a similar situation. He's the owner of an independent Garage and has taken TATA to Consumer Court over the troubles he's faced with his new Safari Dicor (3ltr) and the case has been dragging for over a year now. In my friend's case, the response of Tata is exactly similar to what Varun has been facing and it seems they really don't mind being taken to court rather than get the vehicle changed. I had been mulling over between the Safari 2.2 and the Innova as my next vehicle and was leaning heavily towards the Safari. Now I'm finally convinced. No Tata product for me. EVER. It's not so much as the vehicle being a Lemon that is disturbing. Not even the fact that Tata's replacement parts so bad that it doesn't work.Or the quality of repair/workmanship so shoddy. It's the apathy that Tata has to it's customers that has totally put me off. Team-BHP is really fantastic. Kudos to all the members here who gave such unflagging support to our fellow member. I'm really proud to be one of you guys. It's Funny-back in 2005, it's this site that convinced me to buy the Baleno- A car that was never in my radar till I came upon Team-bhp and it's been a fantastic ownership experience.Thank U All. Late 2008, time to start considering a new ride and it was again the ownership experiences of various Team-bhp Safari 2.2 owners as well as the Polls of Safari vs Scorpio vs Innova that convinced me that the Safari, despite it's niggles and quality issues, was the next "car' to go in for. Now here again, it's U guys that have finally convinced me never to buy a Tata product. Am I gullible or what? Varun please keep us updated on how the Case is going and All the best of Luck to u.
	() Thanks