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Originally Posted by ph03n!x I guess I am still not making my self clear. Here is the train-of-thought:
M&M have minimal presence in the US, that too not in mainstream autos. Americans kind of feel Japanese and such countries make good products, and India is a Elephant & Snake infested country (believe me, I have had "Do you travel by elephants?" / "Wont the snakes bite you?" kind of question asked by Americans atleast twice in the last one year!) - am not saying all, but a size-able population still feel that way. And now the kind of problems consumers in India face with car-makers in India would result in a different last-word if they exist with car-makers in the USA (We do not have too many recalls here, if at all any!). I hope you get the picture - we have a consumer base that is not as finicky as them. Now for an Indian company of stature like M&M beginning operations there need to be extra-careful because... - i hope i have made myself clearer |
I've been living in North America (Canada) for quite a few years and have also been to the US numerous times and never have I come across any such questions. Any American who reads the newspaper and watches TV knows what India is and what goes on there (with all the jobs going to Asia and all). The kind of scenario you mention probably existed 20-30 years ago.
Having said that, some people in America are ignorant about a lot of things and it can trickle down to consumer expectations from a small unknown automaker. But that's a chance everyone has to take. When Hyundai first came to the US, it was the same scenario and look where they are now.
Even the diminutive Yugo (from former Yugoslavia) did sell in decent numbers, although it was a laughing stock amongst many.
And the reason that no automaker offers recalls in India is because of the laws over there. If people bothered to initiate legal action against companies for known manufacturing defects, they'll surely respond.
In the end it's the people not the manufacturers. I mean Hondas are sold at such a high mark up in India and people buy them like hot cakes just because of the badge. So even if there's a recall in a Honda vehicle, why do you think they'd bother?
Last edited by sujaylahiri : 10th July 2008 at 04:53.
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