[volkman10]

"The new Ford Explorer, Fiesta, and Focus all had below-average reliability in their first year. As a result, Ford’s overall reliability rank among 28 major car makes slipped from the 10th to the 20th spot this year—the biggest drop for any major nameplate in Consumer Reports' 2011 Annual Auto Survey.
Ford’s drop can also be attributed to problems with new technologies: the new MyFord Touch infotainment system and the new automated-manual transmission used in the Fiesta and Focus. On the bright side, the [ord Fusion Hybrid sedan remained outstanding, and other Fusion versions were above average.
While Ford’s star has fallen, Chrysler’s has risen. Jeep has moved up seven spots to 13, becoming the most reliable domestic brand, and all its models for which Consumer Reports has sufficient data scored average in predicted reliability. Chrysler and Dodge moved up 12 and three spots in ranking, respectivel"

Consumer Reports' 2011 Annual Car Reliability Survey: Ford drops, Chrysler rises, Scion leads