30,000 Kms 2nd service completed 30,000 Kms 2nd Service Update
Completed 30,000Kms second service last week. First service was done very close to 15,000 Kms. I have a long drive ahead of me this month hence decided to get the service done as the odo was closing in on the 29,000 kms mark. I had also got a general check up done in between somewhere around the 23K kms mark.
I was under the impression that I get two free services for my car, as this was what was told to me when I bought the car. I never bothered to check for any service coupons. Apparently the free service policy was changed in March 2011 and all cars sold after this date get one free general check up at 7,500 kms and one free service at 15,000 kms. I was not informed about this. In fact I even missed the first free general check up as I was told that I need to bring the car to the service centre for the first time at 15,000 kms for first service. So that's -1 to the dealership/ A.S.S. for not informing the customer about the right service intervals. The service booklet also contains 15,000 km service intervals with no mention about general check ups.
Barring the disappointment of this not being a 'free' service, the overall service experience was quite satisfactory. The SA, Mr. Thyagraj was very courteous and took good care of me and my car. The location of the service centre (Vinayak Motors, Okalipuram) is a pain, as a result they don't get a heavy load of cars for service. Besides I think this is just a service facility and they don't do accident repairs here. The SA said that on an average they service about 8~ 10 cars per day. The day I went for service they had about four cars to service. I was nice to NOT have to wait at the gate for entry, wait at the reception for the SA to attend to you, wait for your car to come out for delivery, wait for the bill, wait for your turn at the cash counter. It felt nice to be attended to immediately, something which never happened at Toyota / Maruti / Hyundai centres that I am used to. The service centre is well equipped and is adequately staffed. I hope they get more cars to service and don't shut it down as this location is quite near to my office and the thought of going to K.R. Puram for service is very disturbing.
The total bill came to Rs. 11,041/- which included Rs. 1,200/- for a wax polish job. Had this been a free service I would have got the foll services free of charge
- Paid service : Rs. 960.00
- VAS Scanning charges : Rs. 560.00
- Frt -Brake pad cleaning & Caliper greasing : Rs. 400.00
- Rear Brake pad cleaing & Caliper greasing : Rs. 400.00
TOTAL = 2,320.00
My good run with the car continues. I had virtually no issues to report during the service. The front brakes were grabbing a little and had become over sensitive to even slight pressure on the pedal. According to the SA that's normal once the pads have worn a bit. He said the brake pads have a good 10,000 kms of life left in them and it would be too early to replace them at this stage. The brakes are better now after 'pad cleaning and caliper greasing' , though I expect it to return to the same state after a few hunderd kms of driving.
Coming to the car, it has been an absolute joy to drive and to own so far. The Skoda has so far matched its predecessor the Toyota Corolla in terms of its reliability and niggle free run. I have racked up close 30,000 kms in about 18 months. This kind of running would have definitely justified a diesel car. But I never intended to use it so much when I bought the car! The car has been such a lovely long distance runner that I have simply ditched the train/ bus for my monthly visits to Belgaum and have grabbed the keys of my Laura. These days the car is being almost exclusively as a weekend / outstation car as the i10 AT is doing the duty of the daily driver to office. However much fun to drive the Laura TSI may be, in crawling Bangalore traffic, pressing the clutch and alternating between neutral, first and second is no fun.
The interiors have held up well and the little squeak that was coming from near the front left door has disappeared on its own and has not reappeared for the last month or so.
The car is as fresh as it was when the odo was reading 10 kms even after 29,000 kms with the engine purring like a cat. The clean filters, fresh engine oil and the cool December air are all combining to deliver a divine experience at the wheel at the moment and I am loving it!
The 205/16 Michelin PLCs have held up pretty well as well . The tyres have worn evenly, thanks to the routine tyre rotation and alignment done at Pitstop, Sanjaynagar every 7,500 kms. The tyres have not changed one bit in their nature after so many kms and the good ride, excellent grip and low road noise is just as good when they were new. I expect the tyres to last for about 50,000 Kms.
Attaching a few recent pics of the silver car gleaming in all its glory after a Sunday wash.
Last edited by Santoshbhat : 9th December 2012 at 22:41.
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