Wow, I've really been playing truant haven't I! I cannot believe that I haven't updated the thread for almost a year and a half. Well, I guess it’s been the usual quiet and steady performance that's partly responsible for that. As on date, the mileage stands at 49,597 kms and it's on the brink of a well compiled half century. The tyres, according to my friend and expert Deepak Kataria, are good for another 10k kms at least. A regular service is just around the corner and I intend taking it in next week for the needful. But let me back up a bit and update you on the story post my August 2013 update.
LH ORVM issue: One morning in September 2013, the left side ORVM refused to unfold (I have a habit of closing the mirrors when I park). Managed to unfold it manually and took it to the workshop over the weekend. They opened it up, fiddled around with it, and said that they would replace under warranty. However, there was no stock available with them so I would have to take it back in a couple of weeks. So they fit the existing one back and guess what? It was merrily folding and unfolding. LOL. So I told them that they needn’t indent and I’d keep a close watch and let them know if the issue resurfaced. And resurface it did, a month or so later. The funny thing was, when I took it out of the parking and left it in the sun for a while, the mechanism would function freely! And we only blame TATA cars for inconsistency! So I called them up and asked them to indent for one. I got a call in early November and took the vehicle in for a warranty replacement.
Regular Service – November 2013: Around the time the above was due, the regular service indicator lit up so I combined the two visits. Engine oil service was carried out at 35,675 kms and they also attended to the irritating tail gate rattle that seemed to resurface every now and then. It's now been missing for a number of months but seems too good to be true
Insurance Renewal – July 2014: In July 2012, I had renewed with ICICI and had continued with them as they provided the best coverage at a reasonable rate with their Silver Plan. Come July 2014, they not only changed the Plan name, separated the components into two separate plans and hiked the premium by an obscene amount, but they were also unable to send me a simple written confirmation that the new (exorbitantly priced) Plan would cover all the items that my previous plan did. I finally got disgusted and decided to switch to TATA AIG – they covered everything other than the Tyre replacement at 10k less! I figured that with the tyres having done around 45k, it didn’t make much sense insuring them – given the tread wear stipulations, I’d have to dish out a fair amount for replacement anyway and that would be much more than the 10k+ plus that I’d be saving by renewing with TATA AIG. So I paid a final premium of Rs 41,544 to TATA AIG and parted company with ICICI for good. But not before I sent a long email to their MD, Bhargav Dasgupta, complaining about the inefficiency and bureaucratic attitude of their Helpdesk. I did receive an immediate response back from him and some senior operations person but my mind was made up. The TATA AIG policy includes Zero Dep, Hydrostatic Lock and Consumables.
BSI Renewal: I had taken coverage under BSI Ultimate for 3 years and 60k kms. Since this would be running out in July 2014, I checked with my contact at Bird, as early as April 2014 and I was assured that I could approach them at any time before the end of July to extend this to 5 years/60k kms. I was also given an estimate of around 80-85k and I thought it would be worth paying for complete peace of mind for another 2 years and approximately 15k kms longer. So I contacted Bird at the end of June and heard multiple, conflicting bits of information –
• Rates had gone up way beyond the 80-85k that had been quoted to almost double! No reply when I asked why I had not been contacted before prices went up
• Subsequent update that prices had, in effect, not gone up that much and would cost around 95k
• Finally – since BMW had changed the plans and discontinued Ultimate, I could only be provided extension on the Service part and NOT on the extended warranty! Cost would be around 40k.
Well, what choice did I have, even Service cost coverage would be good for me. So the vehicle coverage was finally extended till July 2016 under what is now known as BMW Service Inclusive Plus at a final cost of Rs 38,990. Considering the fact that a regular service would set one back by 20-25k and a brake service could cost anything in the region of 30-35k, this is a mere pittance. A pity that I couldn’t get the warranty cover extended but it is what it is!
Apart from the above, there’s not much else to report folks! Post April 2014, my commute has also reduced considerably and is outside of peak hours, mostly on the expressway. As a result, fuel efficiency has leaped. The X1 loves winter and apart from reveling in the conditions, is also bringing a huge smile to my face – when I topped up day before, it returned 14.4 kmpl! There have been a couple of more scratches which have been touched up by Bird Automotive and there’s a minute chip on the paint of the left rear alloy (courtesy a passing cycle rickshaw) but its not worth getting the entire alloy painted so I’ve just let it be. I started filled Nitrogen in the tyres in April 2014. While I know there are divergent views on the subject, I for one, have been very happy. Hardly need to top up more than once in three or four months, that’s a major improvement over regular air. So I intend to continue.
And
what lies ahead folks? Coming up in the next post……….