Hello,
Have been in a similar situation in the past and like you said you were scared of even going to Ludhiana, we have had similar stories and can relate to a few issues here which I faced,
Before I start a general notice is Mercedes has had few major bad technologies in terms of reliability and until the entire product cycle does not change which will be another six years please avoid the cars with Airmatic suspensions, 5 speed transmissions and earlier 7g tronic
1. I had this issue with my S class but for me our previous dealer was very helpful and got the glass replaced without charge, it was again without any impact.
3. I assume AC units are still the same old ones, we have had to twice replace the compressor and frequently clean filters which did not need to be done on the 7 in the family or host of other cars we had. Another major Mercedes problem,
4. Airmatic suspension in Mercedes is best if you stay away from it, yes it's come a long way and problems are not as bad as until 2006 but it still is an issue of major concern for Mercedes and until a whole new replacement comes continue to expect problems, and one guarantee I can give you is this will keep happening, I have lost count on the number of times a gentleman Mr.Lino marquis would come from Pune to fix it, until finally we just sold the cars off in frustration.
Is this normal you ask? Well I say not in the real world but in Mercedes this is the way of life, I'm not trying to diss the brand but they have to take a leap and the leap will only happen when nothing and I mean nothing designed and developed until the year 2004 gets used in their future cars, I truly recommend you sell it or else the loss financially and mentally just gets bigger,
that's my opinion from a guy whose name says s350 and e240 but sadly I'd think 1001 times before going back to Mercedes even though every morning the SLS asks me to get her home, but NO!
Also I have had a bad experience with the company staff but you can try speak to them I'm sure some have had a good experience,
Get in touch with mr. Chandrawarkar if he still is with the company but the best person is Manas Dewan.
Regards,
Quote:
Originally Posted by manveet
Problem 1 : Front windshield cracks on its own while the car is parked in the drive.
This is sometime in the third month of ownership, around the last week of March 2011
Problem 3 : Air conditioner stops cooling in October.
This is traced to a dirty filter which they clean and cooling is good as new. Again, how the heck does a Mercedes AC filter get clogged in 10 months. Yes, we understand this is India and these are German cars that were not "designed for India".
Is this normal or are we just nit-picking. I am genuinely curious.
Problem 4 : Airmatic Suspension replacement in Oct 2011
Some time in September end the vehicle has developed some irritating rattles so we take to the T&T workshop. They decide to keep it for a day or so. Vehicle is returned informing us that the complete Airmatic suspension has been replaced - no satisfactory explanation given with respect to the cause.
Is this Normal? What should we do about this? Look forward to your suggestions and some first-hand inputs from fellow Merc owners. |