Yearly Update
Replaced the brake pads as they had advised me to replace it on clocking 1L kms. It occasionally had that squeaking noise when the brake was applied.
The disc had to be skimmed as well (Guess this is the second time I skimmed the discs). Got everything done for around 7500 which I think is pretty steep.
Before Skimming:
After Skimming:
At the service station:
Accessory Update - Car Air Purifier
Got a car air purifier as well. No idea if this works, but just went for the sake of it. The model I got has “auto” fan mode (which I think is necessary) and a light indication which its lower model didnt have. It’s definitely bulky and finding a suitable place was a challenge. The default place was behind the front head rest which I didnt like so I placed it on the rear arm rest. Since it blocks more than half of the arm rest, installed it behind the head rest. Sits well here but the top lid where the filter is placed rattles (a common problem that many reviews pointed out).
Had been using standard wipers for quite sometime and was due for a replacement. And since monsoon was fast approaching, got Bosch Clear Advantage this time. Got Turtle rain repellent as well. Both combined, it was a pleasure to use. I felt RainX Rain Repellent offered better longevity.
Something unfortunate happened after few months. Details here -
https://www.team-bhp.com/forum/road-...ml#post5968630 (Accidents in India | Pics & Videos)
Went to the FNG where I had repaired our Grand i10 last year and they had done a decent job. Since the paint had faded a bit, I knew the new paint job would stand out and look odd. So decided to get all dents and scratches repaired and painted. Had few minor spread around the car like the front bumper, left rear door (had scratches and a long dent), both rear wheel arches, front fender etc.
This was a long dent which extended till the door handle:
Got the car back in 2 days. They had done a decent job with the work and bill came around 24k. Got the number plates replaced as well since that looked beaten up and old.
Car at the garage:
Had a rust here. (I think bhpian Blacknwyte posted his car’s pictures):
The leather on the gear knob was sort of worn out and I had been eyeing to get a gear knob as some of the accessories shops weren’t confident on a neat (OE) finish. Bought it from Car Hatke for around 2200.
Annual Service:
The annual service was due in July but thought I would service it early. Since various new players are coming onto the HASS scene, I was constantly bombarded with messages and calls reminding me of the service. Some had various offers with free pickup/drop from HASS even 20-25 kms away.
I chose the one closer to my place (of course there’s one very near but no way am going back there. More details in “Indian Dealership thread).
Have had a decent experience here few months back when I replaced the brake pads. Was assigned a service adviser in couple of minutes and handed the car.
Interesting incident - He asked me couple of times whether I had previously raised a complaint on any HASS? I confirmed that and he asked me the details. I gave a brief and questioned him - thats when he showed me the tab. A popup stating that “You are dealing with a high risk customer”. He receives a WhatsApp and an email too. On asking what this implies, he says special care should be given to such customers. Meaning he needs to make sure that they don’t screw up and receive a complaint.
Like many other HASS, he did try to push me to certain jobs like silencer coating, rear drum brake coating (went for this as it had minor rust) and I rejected few before him put those forward.
Rust on rear drum:
After coating:
Got the car at 8pm. Did a quick exterior inspection and left.
Since I had mixed experiences throughout my ownership period and was using this dealership for the first time for service, I quickly decided to check.
1. The coolant reservoir was empty. They did a radiator flush but I expected a little more coolant. The manual states around 5.5L capacity but they added only 3L (premix coolant).
2. The windshield fluid container was empty. Yes, they do charge for this but this is expected especially when monsoons are on full swing and he kept pushing me for new wipers even when the wipers were just 10 days old.
3. Small yet significant - Think they forgot to apply grease on the door hinges, boot and bonnet. Looked like it was the same thing that I had applied few months back. Also, they never reset the service reminder. Luckily I had mentioned this and they did it.
4. This was what pissed me off. The silencer coating started to peel off.
This was taken in the morning before starting the car:
This was taken in the evening after the coolant was topped. Car wasn’t started during this period:
5. I also noticed that there was this small rattle coming from the rear. Since these guys had overhauled the suspension, I expected it to be the parcel tray or the boot lock which the first generation Creta caused issues. Padded the tray and stuck a tape on the boot lock, but this rattle continued at times. Then came the surprise when I checked the rear suspension.
The rear suspension rubber mount was completely worn out. Wonder what the guys at HASS were doing:
