UPDATE @ 41000 kms
The last 10 days I was feeling more and more uneasy. The reason was - in the past 7 - 10 days, the car was not pulling cleanly in the 1st and 2nd gears. Had problems, it used to stutter, while starting from a standstill. Also a couple of times in heavy traffic, the engine just died. Though it used to restart without a whimper - I could sense something was wrong.
On the 5th morning when I reached office, I saw the RPM needle fluctuate between 800 ~ 1200 at idle. But I got busy and simply forgot about till I reached home at night. Same problem. I decided to take to the A.S.S next morning.
6th Sept - Morning I reach JMD Skoda service centre @ Nerul. Explain the problem.
SA - "What petrol do you use Sir ?"
Me - "Speed".
SA - "That is the problem Sir, Skoda recommends only normal petrol. Petrol with additives not suggested"
Me - "Why ?"
SA - " The additives affect the rubber parts and also can lead to fuel pump failures"
Me - "So what do you suggest ?"
SA - "Remove the petrol , clean the tank, and injectors, fill in normal petrol and the problem will be solved"
Me - "Speed is what I am using since the last one year and nothing like this has happened. So how can you be sure it is because of speed ? "
SA - " There have been cases where switching to normal petrol has solved similar problems"
I had topped up the tank last night, so if I decided to empty the tank I would be having 60 litres petrol on my hand. I decide to drive on till this tank-full is empty and then get the cleaning done.
I go back to work. But on the way the car stutters and I can't bear to see it like that. So I decide to get the cleaning done asap. I get a can of 50 litres and drive back to the service center.
Ask him to simply empty the tank, clean it and fill it with 10 litres normal fuel. The SA asks me to clean the injectors too. I say fine. So they start working on the car at 3 pm.
5.30 pm - All over and car is ready - I check it out the RPM needle sits steady at idle. I take the car out for a TD. The idling seems proper but there is still a faint stuttering while driving in 1st and 2nd gear. Am not happy and ask them to check the car again. Back it goes into the bay. Now they decide to check the spark plugs and ignition coils. Spark plugs are fine and they find that one ignition coils is dead. They get a spare and plug it in, and it seems ok, not yet fine. I am still not satisfied. Plug in the VAG software and find one more ignition coil on the verge.
So finally they find the culprit. 2 ignition coils that are causing the problem. Will cost about 7-8K for the job they say. In the meanwhile they have already made a bill of 3000 Rs. That includes cleaning the petrol tank for 1500 and injector cleaning for 500. Since they have made the bill I pay it. But I speak to the Supervisor there and he promises me that he will not charge for the labour next time and also throws in 3% discount on spare parts. I agree. But since the next day is friday - I decide to keep the car at office and take a cab back home.
On saturday, I take the car back to JMD, Nerul. I come to know that the Works Manager has come to visit this service centre. I want a word with him. He comes to meet me and I explain the problem to him. He waives of the 3000 rupee bill and does not charge me for labour this time. 3% discount on parts thrown in as well. A nice gesture I must say.
So now I ask them to change the spark plugs as well. All that is done and I take the car for a trial run and
its back to its beasty ways. So the only payment I make is for the parts and move out a satisfied man.
End of story ? No - read on guys there is more.
A couple of days back as I come home and park the car - I can smell petrol. I look around and under the car cant find anything so go home. But a couple of people ring my bell and tell me that your car is leaking and smelling of petrol. I run down and peek under the car - nothing no leaks. I put my hand in and feel the area near the filter - there is dampness there and its petrol.
So I take a screw driver and open up the cover of the fuel pump under the rear seat and I am
there is petrol in that area all around. I don't know what to do. Decide that will take the car to the A.S.S the next morning.
When I reach the office and park, I look under the car and there is a stream of petrol falling. I call for a container and keep it to collect the petrol. I open up the fuel pump cover and take a cloth and dry it out. Then I check with the help of my uncle's driver. I find that the cover has not been tightened properly (by JMD after cleaning the tank maybe). So we tighten it and leave the car running for 10-15 minutes. Nothing no leakage. So we pack it up.
Evening when I reach home I can faintly smell petrol. I again open up the FP cover and there is a small amount of petrol again there. !@!#$
Next morning (yesterday) I drive drive down to the Bhandup workshop of JMD and show them the problem. They take the car and its back in 10 minutes. They had to tighten the cover. Go for a TD for 10 minutes - no leakage. Drive around the whole day - nothing. They charged me 0 Rs.
Seems like finally all is fine. Phew !
I must say the Service Advisor for my car was more than helpful and did all he could to go out of his way for my satisfaction as did the works supervisor and the works manager.
Well - I would still say JMD is the best Skoda service centre. Need any contact info - give me a ping.