And successfully I completed 5 years in my Fiesta. In the last one year, I could not able to update the thread. So thought of reviving the thread.
Last one year was an eventful year.
In the 80,000 KM, I made a complaint about stiff gear when I put in reverse. But they said there was no issue. This was in July 2012. Again I felt the same issue on August. We were planning for Kerala trip from Hyderabad towards end of August. So I gave the car again for a check-up and they said that everything was perfectly fine. We started to drive to Kerala, and when we were about to touch the Bangalore city, I was trying to come down to first gear because of a big speed breaker, I was not able to put in the first gear. When I stopped the car, I could able to put in first gear. We stayed in Bangalore that night as planned and I called my service manager in Hyderabad, and he said that if we are able to put gear, then there should not be any issue, I should be able to drive till Kerala. The interesting part is that , while moving also, I can down shift to first gear with double clutch.
We decided to drive to Kerala, the next day morning, as we had to attend a marriage. We drove and we were trying not to put in fist gear as much as we could.
It was "Onam" week in Kerala, so after just showing my face in the mrriage function and suddenly drove to KOttayam Kairali Ford. By this time, the GM of fortune Ford, Hyderabad had already called the service manager of Kottayam Kairali Ford. And he immediately attended the car. He suspected that, synchronizer mesh could have been damaged. And sadly he said that they were going to close down the service centre for 5 days because of Onam. He said that he need at least 3 working days to Fix this issue as he needed to dismantle the gear box assembly. And I had to come back to Hyderabad on next Monday. I had three choices.
- Leave the car in Kottayam, catch a flight and come to Hyderabad
- Drive back a different car from Kerala and keep Fiesta for repair
- Drive back in the same fiesta, and get it repaired when we would be back to Hyderabad
By contemplating on all these 3, we took a risk to drive back in the same Fiesta. The Service Manager and General Manager of Fortune Ford provided enough motivation to drive back. They talked to Madurai Ford, Salem Ford, Bangalore Ford and Ananthapur Ford in case of any towing/repair required. But the service manager from Kottayam, frightened us saying that, there can be a chance of getting gear stuck in first gear, so try to avoid putting in first as much as we can.
And without putting in first gear, (As much as we could), we drove all the way back to Hyderabad. Took the car to the service centre immediately, and they confirmed it was a damaged synchronizer assembly.
I had extended warranty for 4th year and it was over in July 2012 itself, and this incident happened in September 2012. As I reported the tightness of gear, in my previous service (At that time car was in warranty), they agreed to cover this in warranty. So this repair was a zero bill work for me.
As this is a gear box overhaul, I asked them to change the clutch assembly as well. And I had to pay that. I was ok with that.
I was always had a habit of cleaning the fuel tank in every 3 years and as the car was in the garage for around a week, I asked them to do this as well. So here the luck was against me. They figured out a leaking pump from the diesel tank. And that pump costed me 5K.
In January had given it for 90,000 service. And it was a normal one. Currently I am not remembering the exact amount.
On the first week of Jul 2013 , a Tata Ace hit my car from back, and my rear bumper is managed fully . I was having full cover insurance and that was expiring on Jul 10th. So I took the car to service centre on the next day itself. But after hearing the quote for changing the bumper, I decided to pay it from the pocket. The estimate was only 7K, and my NCB would be going to be more than 8K.
In the same visit I did the 1 Lakh service as well. In the last one year I haven't travelled much. So now Odo is standing at only 74K.
The bill details for this service is below.
- Front Brake Clipper 230
- Gasket 55
- END Spindle Connection Rod Right Hand Side 450
- Oil Filter 332
- Horn (One horn was not working) 469
- Air Filter 277
- Coolant 1180
- Engine Oil 1059
- Labour charges are below
- Brake Caliper 128
- Tie Rod End, Remove and Install 128
- Coolant changing 192
- Horn Fiting 160
- 1 lakh service charge 1100