Autocop service center in Bangalore.

CrackedHead · 23rd November 2009, 19:42

Quote:

Originally Posted by @400Kph

@crackedhead , since this is not under warranty how much would they charge me ? any idea ? i ahve a autocop shop opposite to my office in koramangala , will they be able to give me an idea ?

Hard to say what it'll cost since we don't know what went wrong - should not be too expensive.

AFAIK - the showrooms only do new Autocop installs, you have to call the service folks for troubleshooting/repairs.

prince_pervez · 23rd November 2009, 19:45

I've heard appreciation from guys here about Autocop and their service TOT response etc. but doesn't seem to work for me. Never. They promise they'd call back but nothing after that. Xenos anyone ?

Spinnerr · 2nd January 2010, 12:02

I had a pleasant experience today with the Autocop service guy. My Autocop remote was acting funny, it sometimes refused to open the doors, and the range from which I could operate it had come down. I thought close to two years of usage had brought down the battery charge and hence this.

So I had logged a complaint asking for a battery replacement. They said, they would charge Rs 90. The technician turns up today, opens the remote, says it might not battery, antenna is disconnected, you might have to get a replacement remote. I said, it has to be the battery, cuz it works most of the time.

He fiddles with the antenna, tries a couple of open - close, and every single time it works. He says, "Do you think you can drop this remote at our service center at Shivananda Circle (Bangalore)?? Cuz if I take it from you, I would have to charge you close to Rs500. But if you can drop it off at our R&D center, they will fix it in 10 mins free of charge. They just have to re attaché the antenna to the PCB and clean the unit."

Now that’s good customer service, I was not fleeced; I was served at my door step and was given the best option out. Not only that, I wasnt charged a dime.

vinu_pm · 16th January 2010, 18:00

Quote:

Originally Posted by prince_pervez

I have a spare remote but that does not work. I replaced the batteries but to no effect. The local guys said the coding in the spare key remote has konked due to non usage for a long long time. You need to go to Autocop main office to get this fixed.
Does this make sense to any of you ? How much time will the recoding take ? and what will be the budget ? Thanks guys.

The same happened to me today. I went to an Autocop dealer near the marthahalli bridge . He initially told me battery is gone replaced it but remotre not worked. He told coding is gone he can do the coding and that will cost Rs 150. But after rectifying the issue when i went to pay he only charged me Rs 100 since i dont have change and i pretend that i am a prospective customer for a seat cover . May be that lead to the discount .Overall it took 10 mins

vishnuo · 18th January 2010, 16:11

Quote:

Originally Posted by zazer

Autocop central and remote locking starts from Rs 3000 and goes upto to Rs 7000 depends on the model. Autocop comes in three models which cost 3K, 5K and 7K . Well i guess u can drop by a the autocop showroom in sheshadripuram to have a look. As for the global window feature where in you can close your glass windows using the remote, it is possible if your car is equipped with autocop power window. As for non autocop power windows am not sure please confirm with the showroom personnel.

Hey zaser, do you know the difference in spec b/n these 3k,5k and 7k variants? does the 7k one provide better security or is it just the extra fancy features that adds to the cost?

santhosh_lv · 22nd April 2010, 19:25

i had lots of problems in my initial stages of installing autocop. The hazard lamps used to glow intermittently when i was driving the car and sometimes the siren when the car is locked and parked.
Service center guys always turned up the same day when i call to rectify the issue. Irrespective of the re-occurrence of problems they were fixed in time free of cost. Going forth i would always prefer Nippon for Maruti

wildsdi5530 · 9th May 2010, 07:30

I bought an Autocop XS 2000 yesterday. I had gone to the service center and met Mr. Manjunath. He said he'll send somebody home. 2 guys came in the afternoon and removed my old wheels security and installed the new one. My heart bled when they were making the holes-( 2 in each door and 2 in the bonnet=10 holes in all). System works fine. But now there is a vibrating noise from the bonnet on uneven roads. I asked him about it and he said that it was either the bumper or the numberplate.
I paid Rs.3800/- for the XS2000. wouldn't reduce a single pie.
Xenos quoted Rs.3500/-
RNS motors said they install nippon for Rs.5900/-
Are the prices right?

johnruben · 13th August 2010, 01:39

Quote:

Originally Posted by wildsdi5530

I bought an Autocop XS 2000 yesterday. I had gone to the service center and met Mr. Manjunath. He said he'll send somebody home. 2 guys came in the afternoon and removed my old wheels security and installed the new one. My heart bled when they were making the holes-( 2 in each door and 2 in the bonnet=10 holes in all). System works fine. But now there is a vibrating noise from the bonnet on uneven roads. I asked him about it and he said that it was either the bumper or the numberplate.
I paid Rs.3800/- for the XS2000. wouldn't reduce a single pie.
Xenos quoted Rs.3500/-
RNS motors said they install nippon for Rs.5900/-
Are the prices right?

I am replying 3months old topic, by now maybe you would have known the actual price.

Prices for everyone to know, i paid 4k for autocop XS 8550 with sensors (including labour) in JC road

ramkris · 15th November 2010, 11:29

My autocop remote is not working and has been calling autocop for the past 4 months raising multiple calls. Whenever I call they say it will take 3 weeks to get remote in stock.

Once a service guy came and told the remote needs to be replaced and he will place an order. After that I didnt hear from him. So I called again and asked for a complaint number which I was not given. Later a new complaint was raised 3 weeks ago and complaint number was given again. When I called back I get the same answer that the remote is not in stock and it will take further 15 days. Last weekend my car was broken into and some stuff was stolen such as usb drive, but the stereo was left intact.

Please help me, if there is some other way to get this fixed from autocop.

gypsyFreak · 3rd December 2010, 13:23

I too had a problem with one of the remote. I checked with Mysore Service center, they said they need to replace the remote and they did not have the stock. So i got Bangalore service center details from them.

Went to the Bangalore service center yesterday and got the replacement done.

Better go the service center and talk to them. They will get it done somehow.

Putting the service center details of Bangalore for the benefit of all:

Bangalore - Zonal office:

Autocop (India) Pvt. Ltd.
#19/3, Ground & First Floor,
Railway Parallel Road,
Nehru Nagar
Near Seshadripuram College
Bangalore - 560020
Ph: 080 23563142 - 44

karty_83 · 2nd November 2011, 13:01

Last night my autocop remote stopped working. Opened the door with the key and it triggered an alarm for the next 5-10 minutes. It got very uncomfortable out in public

. Luckily i was not too far away from home, so i went and got the spare remote.
I have placed a complaint with autocop and they will be sending a technician. What could be wrong ? Will i have to pay anything ? My model has 3 years warranty and its been a year and half with it so far.

karty_83 · 4th November 2011, 23:57

Update : A technician was sent to my place the very next day after placing a complaint. I was told that the remote had stopped working because of water entry and a bit of rust. He took it for service and returned the next day with it in working condition. Charged 300 and after a little haggling settled for 200.

antorquetik · 21st September 2013, 23:42

I would like to know if we can order products and have them installed at our residence.Has anyone done this?

raghp74 · 4th February 2015, 18:24

Hi,

This morning I had faced some issues with my Autocop (Installed on WagonR in 2007). I went to their service center located near Shivananda circle.
The service person told me that it is the problem with the Actuator and it need to be replaced. That too with the cost of 750\-. He (Chennakeshav) also mentioned about the nice offer. Instead of replacing this unit alone, he suggested me to upgrade the entire unit for 2750\-. This offer comes with new system, alarm, 2 remotes and a interference sensors (it activates the alarm if someone managed to get in).+ 3 years warranty.
I felt this a good deal and went for it.
Thanks to him for suggesting this deal.

Please visit them if anyone is interested.

nerd1200 · 10th March 2015, 21:20

I am facing issues with the OE Autocop anti-theft system installed on my Accent since the last couple of months. The alarm is triggered intermittently when parked. This started from the time I visited Ooty last November. Also, this happens mostly during early mornings - anything to do with lower temperatures?

I have disconnected the system for now as my neighbors have complained a couple of times. Also, lately the remote's range has also decreased (hoping its the battery). Will visit them this weekend. Do I have to take an appointment or something? I was not able to locate a service center contact. If any of you have it, please post it here..

23rd November 2009, 19:45	#47
prince_pervez Senior - BHPian Join Date: Dec 2006 Location: Redwood shores, CA, USA Posts: 4,210 Thanked: 51 Times View My Garage	I've heard appreciation from guys here about Autocop and their service TOT response etc. but doesn't seem to work for me. Never. They promise they'd call back but nothing after that. Xenos anyone ?
	() Thanks

2nd January 2010, 12:02	#48
Spinnerr BHPian Join Date: Feb 2007 Location: Bangalore Posts: 417 Thanked: 487 Times	Good service - Autocop Bangalore I had a pleasant experience today with the Autocop service guy. My Autocop remote was acting funny, it sometimes refused to open the doors, and the range from which I could operate it had come down. I thought close to two years of usage had brought down the battery charge and hence this. So I had logged a complaint asking for a battery replacement. They said, they would charge Rs 90. The technician turns up today, opens the remote, says it might not battery, antenna is disconnected, you might have to get a replacement remote. I said, it has to be the battery, cuz it works most of the time. He fiddles with the antenna, tries a couple of open - close, and every single time it works. He says, "Do you think you can drop this remote at our service center at Shivananda Circle (Bangalore)?? Cuz if I take it from you, I would have to charge you close to Rs500. But if you can drop it off at our R&D center, they will fix it in 10 mins free of charge. They just have to re attaché the antenna to the PCB and clean the unit." Now that’s good customer service, I was not fleeced; I was served at my door step and was given the best option out. Not only that, I wasnt charged a dime.
	() Thanks

22nd April 2010, 19:25	#51
santhosh_lv BANNED Join Date: Dec 2009 Location: Bangalore Posts: 117 Thanked: 64 Times	i had lots of problems in my initial stages of installing autocop. The hazard lamps used to glow intermittently when i was driving the car and sometimes the siren when the car is locked and parked. Service center guys always turned up the same day when i call to rectify the issue. Irrespective of the re-occurrence of problems they were fixed in time free of cost. Going forth i would always prefer Nippon for Maruti
	() Thanks

9th May 2010, 07:30	#52
wildsdi5530 Senior - BHPian Join Date: Nov 2009 Location: Bangalore Posts: 1,434 Thanked: 2,046 Times	I bought an Autocop XS 2000 yesterday. I had gone to the service center and met Mr. Manjunath. He said he'll send somebody home. 2 guys came in the afternoon and removed my old wheels security and installed the new one. My heart bled when they were making the holes-( 2 in each door and 2 in the bonnet=10 holes in all). System works fine. But now there is a vibrating noise from the bonnet on uneven roads. I asked him about it and he said that it was either the bumper or the numberplate. I paid Rs.3800/- for the XS2000. wouldn't reduce a single pie. Xenos quoted Rs.3500/- RNS motors said they install nippon for Rs.5900/- Are the prices right?
	() Thanks

15th November 2010, 11:29	#54
ramkris BHPian Join Date: Oct 2007 Location: Bangalore Posts: 122 Thanked: 20 Times	bad experience My autocop remote is not working and has been calling autocop for the past 4 months raising multiple calls. Whenever I call they say it will take 3 weeks to get remote in stock. Once a service guy came and told the remote needs to be replaced and he will place an order. After that I didnt hear from him. So I called again and asked for a complaint number which I was not given. Later a new complaint was raised 3 weeks ago and complaint number was given again. When I called back I get the same answer that the remote is not in stock and it will take further 15 days. Last weekend my car was broken into and some stuff was stolen such as usb drive, but the stereo was left intact. Please help me, if there is some other way to get this fixed from autocop.
	() Thanks

3rd December 2010, 13:23	#55
gypsyFreak BHPian Join Date: Dec 2007 Location: Bengaluru Posts: 418 Thanked: 553 Times	I too had a problem with one of the remote. I checked with Mysore Service center, they said they need to replace the remote and they did not have the stock. So i got Bangalore service center details from them. Went to the Bangalore service center yesterday and got the replacement done. Better go the service center and talk to them. They will get it done somehow. Putting the service center details of Bangalore for the benefit of all: Bangalore - Zonal office: Autocop (India) Pvt. Ltd. #19/3, Ground & First Floor, Railway Parallel Road, Nehru Nagar Near Seshadripuram College Bangalore - 560020 Ph: 080 23563142 - 44
	() Thanks

2nd November 2011, 13:01	#56
karty_83 BHPian Join Date: Apr 2007 Location: Bangalore Posts: 399 Thanked: 166 Times	Re: Autocop service center in Bangalore. Last night my autocop remote stopped working. Opened the door with the key and it triggered an alarm for the next 5-10 minutes. It got very uncomfortable out in public . Luckily i was not too far away from home, so i went and got the spare remote. I have placed a complaint with autocop and they will be sending a technician. What could be wrong ? Will i have to pay anything ? My model has 3 years warranty and its been a year and half with it so far.
	() Thanks

4th November 2011, 23:57	#57
karty_83 BHPian Join Date: Apr 2007 Location: Bangalore Posts: 399 Thanked: 166 Times	Re: Autocop service center in Bangalore. Update : A technician was sent to my place the very next day after placing a complaint. I was told that the remote had stopped working because of water entry and a bit of rust. He took it for service and returned the next day with it in working condition. Charged 300 and after a little haggling settled for 200.
	() Thanks

21st September 2013, 23:42	#58
antorquetik BHPian Join Date: Apr 2011 Location: Bangalore Posts: 64 Thanked: 38 Times	Re: Autocop service center in Bangalore. I would like to know if we can order products and have them installed at our residence.Has anyone done this?
	() Thanks

4th February 2015, 18:24	#59
raghp74 Newbie Join Date: Jan 2008 Location: Bangalore Posts: 15 Thanked: 5 Times	Re: Autocop service center in Bangalore. Hi, This morning I had faced some issues with my Autocop (Installed on WagonR in 2007). I went to their service center located near Shivananda circle. The service person told me that it is the problem with the Actuator and it need to be replaced. That too with the cost of 750\-. He (Chennakeshav) also mentioned about the nice offer. Instead of replacing this unit alone, he suggested me to upgrade the entire unit for 2750\-. This offer comes with new system, alarm, 2 remotes and a interference sensors (it activates the alarm if someone managed to get in).+ 3 years warranty. I felt this a good deal and went for it. Thanks to him for suggesting this deal. Please visit them if anyone is interested.
	() Thanks

10th March 2015, 21:20	#60
nerd1200 BHPian Join Date: May 2014 Location: "Ex"Garden City Posts: 408 Thanked: 2,393 Times View My Garage	Re: Autocop service center in Bangalore. I am facing issues with the OE Autocop anti-theft system installed on my Accent since the last couple of months. The alarm is triggered intermittently when parked. This started from the time I visited Ooty last November. Also, this happens mostly during early mornings - anything to do with lower temperatures? I have disconnected the system for now as my neighbors have complained a couple of times. Also, lately the remote's range has also decreased (hoping its the battery). Will visit them this weekend. Do I have to take an appointment or something? I was not able to locate a service center contact. If any of you have it, please post it here..
	() Thanks