Autocop service center in Bangalore.

svsantosh · 24th July 2008, 15:57

God Knows what Great Feedback you guys are giving...

i tried...

080-2356 3144
080-2356 4612
080-2356 3142
97440 25509

No one answered the call!

I done have a major issue, just that there is a clunk noise in my new keystone power window driver side door, and i am trying to get it fixed. These guys arent even answering the phone. Now i dont know what to do...

speedfreak · 25th July 2008, 12:18

went got my autocop remote replaced. they charged me 400 rs . they checked the security system and connected the siren of the car which the previous owner had disconnected, so got it rectified . over all a nice and quick service .

Lukeskywalker · 25th July 2008, 17:01

Quote:

Originally Posted by svsantosh

God Knows what Great Feedback you guys are giving...

i tried...

080-2356 3144
080-2356 4612
080-2356 3142
97440 25509

No one answered the call!

I done have a major issue, just that there is a clunk noise in my new keystone power window driver side door, and i am trying to get it fixed. These guys arent even answering the phone. Now i dont know what to do...

Try calling 080-26575212

PatienceWins · 25th July 2008, 17:38

Quote:

Originally Posted by Lukeskywalker

Try calling 080-26575212

Yes, This is the only number with me and had used this number many times.

HappyWheels · 25th July 2008, 17:43

Call this number 23563144 / 23563142 . Used them last week and had the person come down to my house, change a fuse, give a new casing and all for INR 70/- :-)

svsantosh · 25th July 2008, 17:50

thanks guys - i am yet to try but got one more number

97400 25509

Actually its a typo in what I had heard from the shop guy 1st, this number is Prasad - the guy incharge.

I will let you know after i get the problem fixed.

svsantosh · 29th July 2008, 15:32

Ok new numbers for Auto Cop Bangalore

080 - 4092 1707
080 - 4092 1708
080 - 4092 1709
0 - 97400 25535

The above are customer care numbers where they take down your complaint and give you a appointment at your doorstep.

97400 - 25504 is the guy who calls and confirms an appointment at place of your choice.

97400 - 25508 is the guy who came to my office in Electronic city and told me there is no problem with my pwr window, thats the speed it works at...

sanju.sreekumar · 24th August 2008, 13:10

Do Autocop provide service on Sundays??

Cheers
Sanju

puneetp · 20th November 2008, 15:35

This is the number I tried today and I was able to submit my request.

- 080 23563144
( Sashikala is the lady who took my call)

/ Puneet

sdp1975 · 9th September 2009, 16:58

Went today to the service centre on the Railway Parallel Road.

Replaced the worn out case for 140/- and the batteries for 90/-. Took less than 15 mins.

Excellent service.

prince_pervez · 9th September 2009, 18:05

I have a spare remote but that does not work. I replaced the batteries but to no effect. The local guys said the coding in the spare key remote has konked due to non usage for a long long time. You need to go to Autocop main office to get this fixed.
Does this make sense to any of you ? How much time will the recoding take ? and what will be the budget ? Thanks guys.

sdp1975 · 9th September 2009, 18:58

No idea really. Does the red LED blink when you press the buttons ?

Take it to their service centre, they should be able to help out. I found them pretty good.

prabhusati · 9th September 2009, 19:01

2 weeks back, i had travelled to my native place Mangalore for Ganesh Chathurthi festival. During this trip, i noticed that the autocop remote was functioning intermittently. Tried to get it repaired in Mangalore, but without success. Disabled Autocop and came back to Bangalore. Called their customer care and lodged a complaint. One Mr.Shankar called back and fixed up an appointment to come home to check the remote when the car was available. He also asked for the model number of the remote. I had the booklet & warranty card which mentioned this.

He came the next day and was convinced that the remote was indeed faulty. He exchanged a brand new remote for the faulty one. Appreciated their professional approach and I am a satisfied customer.

prince_pervez · 9th September 2009, 19:25

Quote:

Originally Posted by prabhusati

Called their customer care and lodged a complaint. One Mr.Shankar called back and fixed up an appointment to come home to check the remote when the car was available. He also asked for the model number of the remote. I had the booklet & warranty card which mentioned this.

Care to give me the call centre number ? I do not have the model number or the original booklet. Am I in a fix ?

prabhusati · 10th September 2009, 16:29

Quote:

Originally Posted by prince_pervez

Care to give me the call centre number ? I do not have the model number or the original booklet. Am I in a fix ?

The reason he asked me for the model was to come prepared with the spares / replacement parts.

Their customer care phone numbers are

40921707, 40921708, 40921709, 23563144, 23563142. I had to call a few times before some one answered. This may be because the lines were busy when i called.

They called me back from 97400 25536 and his name was Shankar.

24th July 2008, 15:57	#16
svsantosh Senior - BHPian Join Date: Mar 2008 Location: Dubai Posts: 3,993 Thanked: 6,247 Times View My Garage	God Knows what Great Feedback you guys are giving... i tried... 080-2356 3144 080-2356 4612 080-2356 3142 97440 25509 No one answered the call! I done have a major issue, just that there is a clunk noise in my new keystone power window driver side door, and i am trying to get it fixed. These guys arent even answering the phone. Now i dont know what to do...
	() Thanks

25th July 2008, 12:18	#17
speedfreak BHPian Join Date: Mar 2005 Location: bangalore Posts: 105 Thanked: 204 Times View My Garage	went got my autocop remote replaced. they charged me 400 rs . they checked the security system and connected the siren of the car which the previous owner had disconnected, so got it rectified . over all a nice and quick service .
	() Thanks

25th July 2008, 17:43	#20
HappyWheels Senior - BHPian Join Date: Dec 2007 Location: Bangalore Posts: 4,106 Thanked: 537 Times	Call this number 23563144 / 23563142 . Used them last week and had the person come down to my house, change a fuse, give a new casing and all for INR 70/- :-)
	() Thanks

25th July 2008, 17:50	#21
svsantosh Senior - BHPian Join Date: Mar 2008 Location: Dubai Posts: 3,993 Thanked: 6,247 Times View My Garage	thanks guys - i am yet to try but got one more number 97400 25509 Actually its a typo in what I had heard from the shop guy 1st, this number is Prasad - the guy incharge. I will let you know after i get the problem fixed.
	() Thanks

29th July 2008, 15:32	#22
svsantosh Senior - BHPian Join Date: Mar 2008 Location: Dubai Posts: 3,993 Thanked: 6,247 Times View My Garage	Ok new numbers for Auto Cop Bangalore 080 - 4092 1707 080 - 4092 1708 080 - 4092 1709 0 - 97400 25535 The above are customer care numbers where they take down your complaint and give you a appointment at your doorstep. 97400 - 25504 is the guy who calls and confirms an appointment at place of your choice. 97400 - 25508 is the guy who came to my office in Electronic city and told me there is no problem with my pwr window, thats the speed it works at...
	() Thanks

24th August 2008, 13:10	#23
sanju.sreekumar BHPian Join Date: Jun 2007 Location: Bangalore Posts: 165 Thanked: 0 Times View My Garage	Do Autocop provide service on Sundays?? Cheers Sanju
	() Thanks

20th November 2008, 15:35	#24
puneetp Newbie Join Date: Sep 2008 Location: bangalore Posts: 4 Thanked: 0 Times	This is the number I tried today and I was able to submit my request. - 080 23563144 ( Sashikala is the lady who took my call) / Puneet
	() Thanks

9th September 2009, 16:58	#25
sdp1975 Senior - BHPian Join Date: Aug 2009 Location: Bangalore Posts: 1,700 Thanked: 1,273 Times View My Garage	Went today to the service centre on the Railway Parallel Road. Replaced the worn out case for 140/- and the batteries for 90/-. Took less than 15 mins. Excellent service.
	() Thanks

9th September 2009, 18:05	#26
prince_pervez Senior - BHPian Join Date: Dec 2006 Location: Redwood shores, CA, USA Posts: 4,210 Thanked: 51 Times View My Garage	I have a spare remote but that does not work. I replaced the batteries but to no effect. The local guys said the coding in the spare key remote has konked due to non usage for a long long time. You need to go to Autocop main office to get this fixed. Does this make sense to any of you ? How much time will the recoding take ? and what will be the budget ? Thanks guys.
	() Thanks

9th September 2009, 18:58	#27
sdp1975 Senior - BHPian Join Date: Aug 2009 Location: Bangalore Posts: 1,700 Thanked: 1,273 Times View My Garage	No idea really. Does the red LED blink when you press the buttons ? Take it to their service centre, they should be able to help out. I found them pretty good.
	() Thanks

9th September 2009, 19:01	#28
prabhusati BHPian Join Date: Apr 2008 Location: Bangalore Posts: 253 Thanked: 16 Times	2 weeks back, i had travelled to my native place Mangalore for Ganesh Chathurthi festival. During this trip, i noticed that the autocop remote was functioning intermittently. Tried to get it repaired in Mangalore, but without success. Disabled Autocop and came back to Bangalore. Called their customer care and lodged a complaint. One Mr.Shankar called back and fixed up an appointment to come home to check the remote when the car was available. He also asked for the model number of the remote. I had the booklet & warranty card which mentioned this. He came the next day and was convinced that the remote was indeed faulty. He exchanged a brand new remote for the faulty one. Appreciated their professional approach and I am a satisfied customer.
	() Thanks