![]() | #4096 | |
BHPian ![]() Join Date: Apr 2012 Location: Delhi NCR
Posts: 254
Thanked: 398 Times
| ![]() Quote:
Gave my bike for service and also front alloy wheel change. It had got bent thanks to a pothole. Coming to the main point. They changed the ABS ring on the rear wheel and told me that as the earlier one had rusted, they had put a new one and now the speedo wont show zero while riding. Guess what , it happened again. The changed speedo is much worse than the original one. This is the list of parts changed under warranty since the time i bought the bike in Oct 2013. 1. ECU 2. Speedometer console 3. The complete wiring harness 4. Rear Caliper 5. Brake pads ( front and rear ) - Changed thrice as there was a squeaking noise 6. Right side switchgear 7. Left Side switchgear 8. head Gasket - a common issue 9. oil filter 0-ring - thrice 10. Bank angle sensor I thought royal enfields are unreliable ( no offense - i love the Tbird 500 ) but this is another level. This is probably the most unreliable motorcycle i have had till date. The only reason i am keeping the KTM is because of the rush it gives whenever i ride it. No matter the problems. There is an emotional attachment to the machine. I am really scared what will happen after the warranty expires this year in October. i will need to inform the service head and the manager again regarding the speedometer issue. PS. I pay rs 820 including taxes for paid service but i have seen bills in different cities where the servicing charge is around Rs 550 - 600. Is this dealer specific ? I feel Rs 800 is a lot just for washing, chain adjustment ( lubing and cleaning is Rs 150 more ), and changing the engine oil. Rest they take labour charge for everything ! Lastly, they never mention the parts changed under warranty on the final bill. Last edited by aditya.bhardwaj : 13th March 2015 at 22:46. | |
![]() |
|
![]() | #4097 | |
BHPian ![]() Join Date: Jun 2006 Location: Mumbai
Posts: 85
Thanked: 26 Times
| ![]() Quote:
Did you adjust the valve clearance elsewhere? Is there any reduction in the sound that the engine makes or any difference overall? Thanks | |
![]() |
![]() | #4098 |
Senior - BHPian Join Date: Jan 2012 Location: Bengaluru
Posts: 1,082
Thanked: 2,661 Times
| ![]() An update on the valve issue. A fellow biker had the noise isdue and was diagnosed as a faulty tappet holder. The screws of the holder had worked loose over a period of time and this resulted in noise. So before you jump into conclusion get it checked throughly. |
![]() |
![]() | #4099 | ||
BHPian ![]() Join Date: Jun 2010 Location: Cochin
Posts: 304
Thanked: 125 Times
| ![]() Quote:
![]() Quote:
I heard that dukes do not have tappets, but a rocker assembly. Is it the rocker screw at the end of the rocker pins, or something else? I do not know how this mechanism work and which parts are which. | ||
![]() | ![]() |
![]() | #4100 |
Senior - BHPian ![]() | ![]() Reading these problems scares me as my Duke 390 Warranty ends in October 2015. Till now i have not faced any major problems except an oil leak from Rear mono shock absorber and leaking coolant. SVC replaced with new mono shock absorber and for coolant leakage i got replacement of Radiator , Thermostat and Heat Sensor under warranty. Should i be checking anything else on my bike friends? Last edited by hillram : 14th March 2015 at 22:52. |
![]() |
![]() | #4101 |
BHPian ![]() Join Date: Jun 2010 Location: Cochin
Posts: 304
Thanked: 125 Times
| ![]() So I have finally given my bike at the private garage in Bangalore, recommended by barcalad. They are working on the bike to remove the rocker sound. Hopefully I will get it back today itself. They are looking into valve clearance, timing chain tensioner, rocker etc |
![]() |
![]() | #4102 | |
Senior - BHPian ![]() Join Date: Dec 2009 Location: Bangalore
Posts: 1,226
Thanked: 2,262 Times
| ![]() Quote:
I am also looking for a good private garage who understand the bike and spend time to make things work they way they should. These authorized service stations are more interested in quantity then quality. | |
![]() |
![]() | #4103 |
BHPian ![]() Join Date: Jun 2010 Location: Cochin
Posts: 304
Thanked: 125 Times
| ![]()
So got the bike back. Took approx 9 hrs. The rocker arm noise has vanished. The items and service done is attached below. The bike service center name is unique service center in Banashankari. You can type the name in google and get the full address. Now the engine is smoother and more responsive. Some other unidentified noises also vanished. Below are some pics and the bill. Pls PM barcalad or me for any other details. Barcalad is the patron. ALL PARTS ARE KTM ORIGINAL PARTS SOURCED FROM A KTM DEALER. The service also included nitrogen filling, 3M service and polishing. |
![]() | ![]() |
![]() | #4104 |
BHPian ![]() | ![]()
Amazing to see you ride down all the way to Bangalore to get this sorted. Shows your love, commitment and desperation to get the bike running it the way it's supposed to, but at the same time it shows the apathy of KTM technicians in your city. Big shout out to Barcalad for helping you out with this! The list seems quite extensive! I see that the valve shims were replaced and also the cam tensioner. What I didn't understand is the term "Chain timming". I understand the spell error, but what exactly is this? And how is it different from the Cam chain tensioner which is replaced? Also, I see that the gaskets have been replaced. Did you have a lot of oil weep? Plus engine overhaul and Barcalad even told me about decarbonising? ![]() IMO, it seems quite pricey, but end of the day, it's great that you head home a happy man! Cheers! ![]() |
![]() | ![]() |
![]() | #4105 |
BHPian ![]() Join Date: Feb 2014 Location: New Delhi
Posts: 772
Thanked: 1,193 Times
| ![]() I shall leave all the queries for Mithun to answer. He's the owner. He's the customer. Techincally, I was just the sidekick. ![]() Jokes apart, I'm really glad and happy that this long pending issue has finally been resolved. Mithun solely came all the way to Bangalore based on my word that 'it will be done, come what may.' Kudos to him for keeping his faith in me and the SVC. I can vouch that he'll be a happier Duke 390 owner from today. There were a lot of issues behind the stage, though. I was handling everything here, as it would be extremely difficult for Mithun to do the groundwork from Kochi. Khivraj Motors (oh yes, you got it right!) hurled an arsenal of alibis to the SVC stating that the parts 'were not available' and the customer should 'get the bike' to them itself. That was not happening at all. E-mails were wrtitten, phone calls were made and my intervention seemed imminent at one point, when they backed off and supplied all the original powerparts on time. I personally checked whether the new parts were sealed and original or not. Nevertheless, I congratulate Mithun on a completely new chapter with his orange lunatic and wish he has a lot of carefree kilometres on the odo. At the same time, I hope that KTM Kochi gets their house in order and stops such sort of treatment to owners who've shelled out their hard earned money to purchase one of the finest bikes on Indian roads. Proud to be a Duke 390 owner. Always was. Always will. ![]() Last edited by barcalad : 23rd March 2015 at 23:01. |
![]() | ![]() |
![]() | #4106 | ||
BHPian ![]() Join Date: Jun 2010 Location: Cochin
Posts: 304
Thanked: 125 Times
| ![]() Quote:
![]() And we need to have people like barcalad to balance those who not only show complete callousness to others problems, but also start to blame the victim!! Quote:
But I dont think that KTM guys will change, so long as thier bikes are selling like hot cakes. I hope that your effort to see to a fellow bikers welfare, and my decision to put my faith in the SVC, will make people who suffer from these disappointments, atleast think of not giving up, and try other alternatives, instead of sweeping them under the rug. Last edited by mithunvvijayan : 23rd March 2015 at 23:43. | ||
![]() | ![]() |
|
![]() | #4107 | |
Senior - BHPian ![]() Join Date: Oct 2009 Location: Delhi
Posts: 1,608
Thanked: 2,291 Times
| ![]() Quote:
Now get yourself some decent riding gear, will ya! Last edited by Urban_Nomad : 24th March 2015 at 00:11. | |
![]() |
![]() | #4108 | |||
Distinguished - BHPian ![]() ![]() Join Date: Aug 2009 Location: Cochin
Posts: 3,245
Thanked: 13,226 Times
| ![]() Quote:
Quote:
Big thumbs up to barcalad for helping you with everything and proving what the biking brotherhood is all about. If only there were more like him. Quote:
| |||
![]() | ![]() |
![]() | #4109 | |
BHPian Join Date: Jan 2014 Location: Kolkata
Posts: 446
Thanked: 422 Times
| ![]() Quote:
Yes you are correct that gaskets must be replaced every time an engine is completely opened . And great job on riding all the way to get the bike fixed , credit to you Sir . | |
![]() |
![]() | #4110 | ||
BHPian ![]() Join Date: Jun 2010 Location: Cochin
Posts: 304
Thanked: 125 Times
| ![]() Quote:
Quote:
I dont think that the warranty will be void. Since they wont know that I went to a private garage. All the parts used are KTM original parts. So It was also a long pending trip. I have a few friends and relatives in Bangalore. | ||
![]() |
![]() |