New Bullet Fan Needs Help!

Bluu · 29th April 2009, 15:10

Quote:

Originally Posted by JayPrashanth

Ah Finally. Wow. What the hell man. You said you're buying the TBTS and now this. Anyway, enjoy your new LB500 and post pics soon.

Hey Jay - almost feel like i owe you an apology for running around in circles.

I just decided to go with my heart on this one!

I'm looking forward to maybe going for a ride with you. Will PM you details once my gang regroups after the long weekend.

Cheers!

hollywoodhogan · 30th April 2009, 13:35

Quote:

Originally Posted by Bluu

After thinking long and hard about it, I finally took delivery of my 500LB yesterday!

I love the bike. AVL clatter and all!

Will post more details later!

congrats!! black or green colour?

madhokritesh · 30th April 2009, 16:55

Hey Congrats and plz post some pics soon. Ride Safe.

Bluu · 30th April 2009, 18:41

Quote:

Originally Posted by hollywoodhogan

congrats!! black or green colour?

Thanks!

It's black. Green is only on speacial request and has a delivery period of over 30 days. Or so I've heard.

@madhokritesh and deepclutch - Thanks! I'm a simple and steady rider so this bike is perfect for me!

JayPrashanth · 30th April 2009, 19:21

Bluu,

No issues man, I'm glad you finally got an LB. You now have one of the last pre-unit construction engines on earth. Talk about classics. Enjoy your LB500. Run her in real nice.

john.sw · 20th May 2009, 12:48

I recently took delivery of my Machismo 500 from Royal Enfield in Coimbatore.

They delivered it to my home with significant damage:

Dented petrol tank
Damaged exhaust manifold with chrome scraped off
Dented front mudguard
Leather Enfield panniers with a broken rivet

How do they let such poor quality out of the factory, and why did Royal Enfield in Coimbatore deliver a damaged bike?

Also, I had ordered a crash bar, which they did not supply or fit.

However, they have agreed to fix all these problems at the first service (500km). Let's see if they are good to their word!

Meanwhile, I hope it stops raining so that I can go riding...

Bluu · 20th May 2009, 17:27

John, why did you take delivery of a defective vehicle? You should have clearly told RE reps that you will not put up with shoddy sales support after shelling out all that money. You should even now ask them to take the bike away and provide you with a new vehicle.

blurust · 20th May 2009, 18:05

Hey Guys,

well this is the first time I am posting a reply...But before i can say anything at all I just wanna say you guys are a legend..Though i haven't been involved in any thread before but i am pretty sure i have read all of them..

On to the topic...Even I am almost set to get a LB 500 (alberto green), I don't know how it feels because that is probably the only Royal Enfield Motorcycle that i haven't rested my behind on, basically i love bull and always wanted to own one, but i know how it feels to be on a bull, on reading all these posts about Alberto Green color to be discontinued nearly gave me a heart attack , because that is the one i have my eyes on..So i made a call to the Bandra Brand store to inquire about it.The guy says you can order it but it will take more than 45 days for the delivery.which means they are making that color MADE TO ORDER ( the way i see it ).which is awesome.i plan to pick a bull around September first week after the monsoons.

Please correct me if am wrong..

deepclutch · 20th May 2009, 18:09

@john: you could have just denied accepting that motorcycle. :(

Rennjit · 20th May 2009, 18:17

Dont worry John, all are body parts for which you could get a replacement. RE does that if you insist & followup till you succeed. Make them feel than you are not going to settle for anything less.

Most bullets are delivered with such marks of careless handling. One just needs to be watchful. Scan your ride for all such, go to dealer, make the showroom guy write all in the job card for service & ask for replacement, no repairs. You may note card no, date & then shoot a mail to resp dealer copying RE as well just in case the dealer shows reluctance for replacement.

Goodluck, enjoy your ride.

john.sw · 20th May 2009, 18:51

Royal Enfield has promised to rectify the problems at the first service.

When I purchased the bike I was guaranteed delivery in 14 to 16 days.

Within 16 days they told me that the bike was ready, but that it was the wrong colour - grey instead of the black model that i had purchased!

So I had to wait over a month for delivery and wanted to get some riding in before the rains. On the promise that I will get new tank, etc. I agreed to accept it. Let's see what happens, but I do have some trust in the Royal Enfield company.

Here are some photographs that I took within minutes of delivery:

Bluu · 20th May 2009, 20:28

Quote:

Originally Posted by john.sw

Here are some photographs that I took within minutes of delivery:

How many kilometers had the bike run when they delivered it to you? Looks like its been used either as a TD bike or for running errands.

TheARUN · 20th May 2009, 20:39

Very very sad. Feel really sad man. You paid more than a lakh and see the way they treated you. Makes me feel ashamed of being a ROYAL ENFIELD owner for the first time.

May a million curses befall them. This is really not acceptable. Imagine the scrape on the exhaust and the dent on the tank, very bad ENFIELD

My heart goes out to you. You really are a big hearted man. Hope and pray the bike compensates you

for all that ENFIELD has done

deepclutch · 21st May 2009, 00:13

the damage on that chrome tank sure needs a replacement.If the bike is not registered ,there is some hope.
--
I Strongly Suggest Team-Bhp Show the Pre-Delivery-Inspection Checklist Thread(s) in the first page in a way that Every New Comer to This Forum *Must* Read it somehow. :(

Team-BHP - The Definitive Indian Car Community - On Buying - Pre-delivery Inspection & Check List

john.sw · 21st May 2009, 09:43

Quote:

Originally Posted by Bluu

How many kilometers had the bike run when they delivered it to you? Looks like its been used either as a TD bike or for running errands.

The bike had 167km on the clock when it was delivered.

For delivery, the bike was ridden from the Royal Enfield showroom in Coimbatore to my home in Masinagudi, near Ooty, which is a distance of approximately 145km, so I don't think that the bike was used for running errands.

With accessories (the crash bar was not supplied, but Royal Enfield have promised to fit it at the 500km service) the On Road Price of the bike was Rs.114163 plus Rs.9900 for the Royal Enfield leather panniers and another Rs.1040 for the crash bar.

30th April 2009, 16:55	#198
madhokritesh BHPian Join Date: Apr 2006 Location: Thane Posts: 334 Thanked: 4 Times	Hey Congrats and plz post some pics soon. Ride Safe.
	() Thanks

30th April 2009, 19:21	#200
JayPrashanth Senior - BHPian Join Date: Oct 2008 Location: Bangalore/Goa Posts: 1,302 Thanked: 2,074 Times	Bluu, No issues man, I'm glad you finally got an LB. You now have one of the last pre-unit construction engines on earth. Talk about classics. Enjoy your LB500. Run her in real nice.
	() Thanks

20th May 2009, 12:48	#201
john.sw Newbie Join Date: Apr 2008 Location: Ooty, TN Posts: 14 Thanked: 0 Times	Disappointed with Royal Enfield I recently took delivery of my Machismo 500 from Royal Enfield in Coimbatore. They delivered it to my home with significant damage: Dented petrol tank Damaged exhaust manifold with chrome scraped off Dented front mudguard Leather Enfield panniers with a broken rivet How do they let such poor quality out of the factory, and why did Royal Enfield in Coimbatore deliver a damaged bike? Also, I had ordered a crash bar, which they did not supply or fit. However, they have agreed to fix all these problems at the first service (500km). Let's see if they are good to their word! Meanwhile, I hope it stops raining so that I can go riding...
	() Thanks

20th May 2009, 17:27	#202
Bluu BHPian Join Date: Oct 2007 Location: Bangalore Posts: 247 Thanked: 98 Times	John, why did you take delivery of a defective vehicle? You should have clearly told RE reps that you will not put up with shoddy sales support after shelling out all that money. You should even now ask them to take the bike away and provide you with a new vehicle.
	() Thanks

20th May 2009, 18:05	#203
blurust BHPian Join Date: Aug 2008 Location: Gurugram Posts: 223 Thanked: 211 Times	Hey Guys, well this is the first time I am posting a reply...But before i can say anything at all I just wanna say you guys are a legend..Though i haven't been involved in any thread before but i am pretty sure i have read all of them.. On to the topic...Even I am almost set to get a LB 500 (alberto green), I don't know how it feels because that is probably the only Royal Enfield Motorcycle that i haven't rested my behind on, basically i love bull and always wanted to own one, but i know how it feels to be on a bull, on reading all these posts about Alberto Green color to be discontinued nearly gave me a heart attack , because that is the one i have my eyes on..So i made a call to the Bandra Brand store to inquire about it.The guy says you can order it but it will take more than 45 days for the delivery.which means they are making that color MADE TO ORDER ( the way i see it ).which is awesome.i plan to pick a bull around September first week after the monsoons. Please correct me if am wrong..
	() Thanks

20th May 2009, 18:09	#204
deepclutch Senior - BHPian Join Date: Oct 2008 Location: Muvattupuzha Posts: 1,165 Thanked: 162 Times	@john: you could have just denied accepting that motorcycle. :(
	() Thanks

20th May 2009, 18:17	#205
Rennjit BHPian Join Date: Feb 2009 Location: Namma Bangalore Posts: 668 Thanked: 165 Times	Dont worry John, all are body parts for which you could get a replacement. RE does that if you insist & followup till you succeed. Make them feel than you are not going to settle for anything less. Most bullets are delivered with such marks of careless handling. One just needs to be watchful. Scan your ride for all such, go to dealer, make the showroom guy write all in the job card for service & ask for replacement, no repairs. You may note card no, date & then shoot a mail to resp dealer copying RE as well just in case the dealer shows reluctance for replacement. Goodluck, enjoy your ride.
	() Thanks

20th May 2009, 18:51	#206
john.sw Newbie Join Date: Apr 2008 Location: Ooty, TN Posts: 14 Thanked: 0 Times	Royal Enfield has promised to rectify the problems at the first service. When I purchased the bike I was guaranteed delivery in 14 to 16 days. Within 16 days they told me that the bike was ready, but that it was the wrong colour - grey instead of the black model that i had purchased! So I had to wait over a month for delivery and wanted to get some riding in before the rains. On the promise that I will get new tank, etc. I agreed to accept it. Let's see what happens, but I do have some trust in the Royal Enfield company. Here are some photographs that I took within minutes of delivery: Attached Thumbnails
	() Thanks

20th May 2009, 20:39	#208
TheARUN Senior - BHPian Join Date: Sep 2008 Location: Bangalore Posts: 1,373 Thanked: 957 Times View My Garage	Very very sad. Feel really sad man. You paid more than a lakh and see the way they treated you. Makes me feel ashamed of being a ROYAL ENFIELD owner for the first time. May a million curses befall them. This is really not acceptable. Imagine the scrape on the exhaust and the dent on the tank, very bad ENFIELD My heart goes out to you. You really are a big hearted man. Hope and pray the bike compensates you for all that ENFIELD has done
	() Thanks

21st May 2009, 00:13	#209
deepclutch Senior - BHPian Join Date: Oct 2008 Location: Muvattupuzha Posts: 1,165 Thanked: 162 Times	the damage on that chrome tank sure needs a replacement.If the bike is not registered ,there is some hope. -- I Strongly Suggest Team-Bhp Show the Pre-Delivery-Inspection Checklist Thread(s) in the first page in a way that Every New Comer to This Forum Must Read it somehow. :( Team-BHP - The Definitive Indian Car Community - On Buying - Pre-delivery Inspection & Check List Last edited by deepclutch : 21st May 2009 at 00:14.
	() Thanks