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13th April 2011, 03:49 | #1 |
BHPian Join Date: Nov 2009 Location: Hyderabad
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| Bullet 350 UCE Blues My Bullet STD UCE has given me least bit of troubles till now when lack of good mechanics for UCE, here in Hyderabad, and elsewhere started pricking me right in the seventh vertebra. My bullet was running fine till on a trip I gave it for due servicing to Bangalore Royal Enfield. Apart from pathetic service to me (imagine waiting for 6 hours for a car wash and what passes for Teflon after the bike itself was serviced in an hour) they managed to put water in the carburettor that choked my love for a good period of time; managed to break the bend pipe clip that holds the silencer cover, dented the air filter box and chipped the paint away at so many places I can't bear to remember. I was thanking my stars that I don't have to live with this service for ever. The damage, however, was done. The grinding sound that was not there ever does not go away now; just gets worse with every passing kilometer. Counting on my luck, I came back to Hyderabad and after a while went back to Erragadda service center for the service due. I asked them to check everything from the noise to regulars like clutch plates, air filter, brake shoes etc. Imagine my surprise when my Bullet started dragging and choking itself after I received it back. It had to be revved so hard to reach the speeds at which I normally shifted gears. Imagine engaging the 5th gear at 35-40 when I comfortably cruised at 60-65 earlier. The engine heated up like I had just done Hyderbad-Pondicherry again. She was recalled for further check up and it was found that clutch plates are gone when I had specifically asked if they were checked when I got her back after the service the first time. I was told they were fine. Now, to my surprise, I was told that I was stretching the gear shifts too much and that I should not strain my Bullet so much. I just lost all hope of explaining that I have ridden her long enough to know what comfortable shifts are. I even followed the run-in period to the book and am the last person to abuse her. I have seen how people ride their Bullets but I am not a pusher. Every single time now that I ride her my heart wrings because I know my baby is struggling even to make 50 in 5th gear. That's not how she used to sound. As a result, the grinding sounds from the engine are becoming progressively worse. THE BEST PART IS THE EXPERIENCED MECHANICS WON'T EVEN LOOK AT HER BECAUSE SHE IS A UCE. Thank you so much Royal Enfield. Any pointers anyone...? |
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13th April 2011, 14:42 | #2 |
BHPian Join Date: Jan 2011 Location: Chennai
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| Re: Bullet 350 UCE Blues Hi atrocious, The so called authorised service stations of RE always make sure that you go back to them for some or the issues after servicing. Last week I had given my Bullet STD 350 (CI) for servicing to RE service station and I was shocked to see it again when it was handed over to me. Everything from ignition timing, idling, A/F mixture adjustment was changed and the engine misfired a lot at low rpm. RE mechanics were unable to solve this. I took my bullet to an expert later and now it is in good health. The culprit was a leak in the intake path and in Pulse air valve. |
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13th April 2011, 15:11 | #3 | |||||||||||
BANNED Join Date: Jul 2006 Location: Panaji - Goa/Bangalore - Karnataka
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| Re: Bullet 350 UCE Blues DISCLAIMER: I have no experience on a 350 STD UCE Bullet. But have ridden one extensively. So my replies to your problem is some technical knowledge and some commonsense. Quote:
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13th April 2011, 18:14 | #4 | ||||||||||||
BHPian Join Date: Nov 2009 Location: Hyderabad
Posts: 41
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| Re: Bullet 350 UCE Blues Quote:
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It is like you tell the doctor the symptoms and the doctor says all's fine and it is in your head; in face of visible issues. I think I'll just have to live with it now and wait for her to die. | ||||||||||||
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13th April 2011, 18:49 | #5 | ||||||||||||
BHPian Join Date: Nov 2009 Location: Hyderabad
Posts: 41
Thanked: 9 Times
| Re: Bullet 350 UCE Blues Quote:
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It is like you tell the doctor the symptoms and the doctor says all's fine and it is in your head; in face of visible issues. I think I'll just have to live with it now and wait for her to die. | ||||||||||||
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14th April 2011, 11:40 | #6 | ||||||||||||
BANNED Join Date: Jul 2006 Location: Panaji - Goa/Bangalore - Karnataka
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| Re: Bullet 350 UCE Blues Quote:
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Sorry but your replies are a bit out of sync so its difficult to understand. Quote:
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Did they test ride your bike? Quote:
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Take them to task and don't blame your destiny LOL!! Quote:
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15th April 2011, 06:26 | #7 |
BHPian Join Date: Nov 2009 Location: Hyderabad
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| Re: Bullet 350 UCE Blues All right my man Spitfire. Here is a rough chronology to get it all in sync. May 2010 - I welcome my Bullet August 2010 - I do Hyd - Bangalore - Pondicherry - Chennai - Hyderabad While on the trip, there was a minor issue of heating and vehicle pulling to the left. Made a stop at Thiruvanmiyur. The amazing manager and his trusted mechanic fixed both the issues. Minor tweak to the carb and the front end took care of it. She flew like the angels do; smooth. 45 kmpl December 2010 - Trip to Bangalore and around. Had to drive another vehicle for my rides post a horrible visit to Bangalore Royal Enfield. Vehicle won't start without choke, would die for an instance while opening throttle, and the average went down to pits. All of this in addition to what I've already said. The second visit found the culprit: water in the carb. Took it off, dried it up. All was well except the grinding sound that became prominent as the days passed. January 2010 - Back to Erragadda Royal Enfield for a panic overhaul. Asked them to check her inside out. Carb adjusted, average shot up. Noise remained. April 2010 - 8K service Erragadda Royal Enfield Asked them to look for long term part wear, specific mention clutch plates and rear brake shoes. I get the vehicle back, ask them what all they did and if they checked the clutch. Yes, we did, they said. Horror, horror...! She's revving like hell forcing me to change gears at much lower speeds; an average of 10 km/h below what I used to earlier. Engine's heating up like I just stopped for a smoke after hundreds of kms of straight ride; in a span of 5-10 kms. Call RE, take it back the next day. Looks like the clutch needs replacement, they say. Change it then, I say, and take a look at the air filter too. I've been riding all over and may be it needs replacement. I wouldn't mind a 150 buck air filter. Get it back again. Problem persists. I think either the rear wheel (sprockets) is not properly aligned or they messed up the clutch fitting. I check a friend's UCE Electra. The little clutch lever on the case is at an angle; mine is almost parallel to the case contour below. I loosen the cable it to a similar position. It rides a little better than before, but the little lever runs free till the position it was at earlier; clutch deploys after that. The wheel keeps spinning while on center stand with clutch deployed in the first gear. I think the residual position of clutch inside the case is messed up, that's why the free play. Now... RE, destiny, and being a man. I am not an affluent RE owner who could take her to Chennai as that's the only place I have found solutions at so far. I'm a 9 hr/day, 5 days/week mule who can't afford that luxury. Now, given my absolute and firm conviction that the mechanics here are least equipped to understand and/or acknowledge, let alone resolve, the issue, it pains me to the core that there's nothing I can do for her till I find a way to transport her to Chennai, a trustworthy workshop that requires a 20 day advance booking unless you are on a trip. Now then Mr. Spitfire, tell me, gods be pleased, what do you suggest I do...? |
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21st April 2011, 16:06 | #8 | ||||
BANNED Join Date: Jul 2006 Location: Panaji - Goa/Bangalore - Karnataka
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| Re: Bullet 350 UCE Blues WHOA!! Sorry dude, totally forgot to reply. So here goes. Quote:
I am surprised water stayed in the carb till you opened it again. What did the Service guys say after they found the water in the carb? Did they just dry it and let you on your way? Did they check how the water got in the first place? Through fuel tank or the manifold? Why did you take the Bullet to the Bangalore Service Center? Was it a regular service (oil change, etc)? Grinding sound is a worry. Ask them to open the gearbox and check and also the head. Do a compression test while you are at it. Quote:
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The problem diagnoses is not good. Try and ask around for a good Service Advisor inany of the Hyderabad outlets. Once the issue is pinpointed replacing/repairing parts will set you right. Quote:
Also its a machine, unless it is proved its a lemon you have hope. | ||||
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21st April 2011, 16:19 | #9 |
BHPian Join Date: Mar 2011 Location: Bangalore
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| Re: Bullet 350 UCE Blues Atrocious - Is there a way u can get it to Bangalore? (its about 6 hours by road on that beautiful freeway, load it on a good old MM540 perhaps!) We'll get it fixed. Cant give you a cost estimation without first taking a look at the bike, but rest assured, and I speak with some experience, that there isnt anyone out there who has had as many issues with RE machines as I have, with every single one of them solved (and failed parts sometimes hung at the showroom or local mechs for posterity!!). |
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21st April 2011, 16:34 | #10 |
BANNED Join Date: Jul 2006 Location: Panaji - Goa/Bangalore - Karnataka
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| Re: Bullet 350 UCE Blues |
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21st April 2011, 16:47 | #11 |
BHPian Join Date: Mar 2011 Location: Bangalore
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| Re: Bullet 350 UCE Blues You have a very short memory my friend, as I said in one of the other threads about knowing a few of the members here intimately We have met, briefly of course, and we should meet again, provided time permits you not having to run after Unimogs in Goa! I havent ridden the Bull in 4 years now (its parked, to be given to an heir someday) but back when I had a few, I used to get them done at Anands (before he turned to the dark side), then at Agro (I dont remember but I am sure I was on crack those days, no other reason why one would do such a thing.) before finally settling for Ibrahim or Babu (ex RE mechs who went independent after 30 years of service..) Hence I am confident that we can set our friend atrocious with a smile on his way provided he can spare just that little extra time and money to come down here. |
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21st April 2011, 20:07 | #12 |
BHPian Join Date: Aug 2008 Location: Dehra Dun
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| Re: Bullet 350 UCE Blues hello atrocious, i went through your whole post and here is what i think/advise:- As far as revving issue is concerned i think either its an erroneous tuning/timing issue , like in the old ci bullets when the mechanics used to tune the carb they used to fiddle with the carb pins, either that or check your throttle wire it may be stuck somewhere giving it a little pull that may also cause the rpm issue, i had to face this one on my avl500 anyway coming on to second part of your problem i agree with you it seems to be a clutch problem but maybe not necessarily the clutch plates, there is a lot more to clutch than that, i would suggest you to take your bike to the re service center once again and give the mechanic a 100 rs note apart from the usual charges and tell him to open up the whole clutch assembly in front of you, im sure you would find something out, now before anyone starts getting all worked up on my incentive advice, it is what i do and it works for me every time since the past 7 years or so, i do not condone what i do but it works for me, anyway im not a technically sound guy and what i have advised is based on my personal experience, these suggestions may or may not work for u so ur free to either work on them or discard them. i wish you luck and friend i would also suggest you to maintain a record of every bill and visit and every penny which you are spending and give the RE a complaint letter in writing so that you have enough evidence with you that if in event you choose to move to consumer forum you will have substantial cogent evidence. R.E. if you are reading this I am one of your fanboys and i have owned 3 bullets till date and though i have learnt to live with your products and its flaws and your semi skilled to unskilled mechanics and dealers who dont know jack about their product and its heritage i would urge you to tighten your quality control, its high time R.E. , we love your product but at the same time you are the only reason why we are getting second thoughts about buying your flawed products, treat us consumers with the same respect that we treat your product with, i guess you owe this much to us |
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21st April 2011, 20:54 | #13 |
BHPian Join Date: Aug 2009 Location: Bangalore
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| Re: Bullet 350 UCE Blues @atrocious, get in touch with bblost here, who might be able to introduce you to Sudhakar anna in Ranigunj. I have seen him work on UCE thunderbirds and is a very reliable mechanic. |
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22nd April 2011, 10:41 | #14 | |
BHPian Join Date: Feb 2009 Location: Namma Bangalore
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| Re: Bullet 350 UCE Blues Quote:
These clutch units differs in set up from non uce's but nothing complex. If in warranty period, just insist on replacing complete assy with actuation lever. | |
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23rd April 2011, 20:13 | #15 |
BHPian Join Date: Nov 2009 Location: Hyderabad
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| Re: Bullet 350 UCE Blues Thanks fellas for your concern. I think I should relate what has happened since my last post before replying to what you guys have posted. So here goes. I went to RE to book a CL350. Prabhakar asked me how my STD was doing. I asked him to take a ride and find out. Surprisingly, none of those who rode it seemed to understand my logic. I told them the gear changing speeds have come down and the top speed is not what it was. [I hope you guys understand what I'm saying] They say let's ride together; and then they rip her open and say "See it's doing 60 comfortably". I don't understand their idea of 'comfort' for the bike. Once you have gotten the feel fo the motorcycle you ride and change by listening to it, and when I notice that the I get the sound (RPMs) of 70 at 60 and so on, I know she is straining herself. I told him "Boss, it will do 80 as well, but she shouldn't sound like this at 60. This ride together happened after Prabhakar called the SC Manager and the mechanic, their best they say, to the showroom for a status report. As expected, everybody on their best behaviour. I was told to bring her back to the SC where they'll settle it once and for all. I asked them if he's working on any other bike and if I should come there in a while. I was surprised by the response. The bike on which he was working would be put aside for a while and she will be attended rightaway. Too good to be true? Exactly. It wasn't till after his lunch and sundry jobs that took around 3 hours after my motorcycle rode in the SC that he started working on it. I didn't understand the rationale of it but this is what he did. 1) Opened the clutch assembly, separated the plates and sandpapered them. I was surprised why it was needed for a new set of plates. The reason: Why not? 2) Opened the gear case, spun them around. Forgot to tell you, a screwdriver is thrown between the teeth to tighten or loosen the nuts of the induction motor. 3) Removed the tank and the caps, hammered the rockers, loosened them and then tightened them back again. This was supposed to reduce the noise. Nobody, including him, had expected what followed. A hard kick, no life. Harder kick, much harder explosion from behind the air filter somewhere, or so it seemed. Kicking and kicking like mad but she won't come back. Panic around, fellows gathering and playing chinese whispers. Tank is removed, caps opened again and rockers and the L-type once again. She wakes up again. I was told they had been spun too tight. What i didn't understand is how tight could he have spun it when before loosening it he had to hammer them (!!!) loose, and she was firing up nice before that. Anyways, she was put together once again. People were exchanging looks and looking at me through the corners of their eyes. Idling adjustment was shot up, carb adjuster was twisted way in. I didn't know what was going on. Engine was heating up like mad, but the auto decompressor wouldn't stop clicking. I was told everything's fine and it is the washing that has cooled her down. I couldn't believe my ears as the engine was good enough to cook my hand. I hadn't slept for 48 hours and hadn't eaten in 36. I wasn't charged anything and was told my satisfaction is supreme (???). What he did, in effect, was pulling things apart and putting them back and that's all. No troubleshooting, just looking busy; all for my satisfaction. I couldn't go 3 kilometers before I could feel the heat through my denims. I stopped and loosened the clutch cable a bit and twisted the carb screw out to almost level with its opening hole. She rode marginally better. I sent them a text saying the problem has gotten worse and they have tried their best. I'm sending her off to Chennai. Got a call back to get the vehicle picked up. It was already 2300 and I said not tonight. I was offered a pick up Monday morning. It was Saturday. I haven't heard from anyone since. So, for the bottomline, here is what has happened. Visit 1: Go for a regular service. Come back with strained heated engine. Visit 2: Change the clutch plates. Come back with strained heated engine. Visit 3: Get the new clutch plates sanded. Get the engine rockers hammered. Come back with strained heated engine and starting up/decompressor issues. A progressive worsening of affairs. I still have to cruise at 40-45 in top gear if I have to keep her from screaming and she still heats up like a flatpan. I don't think RE browses through these pages, do they? |
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