[Majumdarda]

Does anyone have any recent interaction/purchase deals with the online seller called "BatteryBoss"? I purchased a 2-wheeler Exide battery from them in April and within a few months, the battery is losing charge & giving issues. I wonder if the battery might have been faulty or if I was passed on a defective piece.

Moreover, when I contacted them, I was informed that they do not provide onsite support for 2-wheeler batteries. I wonder how valid and relevant that statement is since if they can deliver a battery at the doorstep, why can't the replacement happen on similar lines.

The overall interaction is making me somewhat uncomfortable. Therefore, before I progress further, I want to know how many have taken their service and if have faced a similar fate, dealing with the BatteryBoss team.

[whitewing]

TyresnMore also do battery replacement.

Got the battery changed from our TVS Jupiter(12v 5AH), I chose cash on delivery.
They were prompt in contacting me soon after the booking and promised installation the next day. Time window was not given, only mentioned that they would be able to do installation in the morning and I didn't ask for the same.
Next day morning was contacted by their service tech and asked for location, and he came over shortly afterwards.
Had the required set of spanners tools to do the replacement.
I had asked for credit card as payment mode, soon after handing installation and handing over the warranty card, payu money link was share to make the payment.

The entire process was smooth and hasslefree.

They charge 200 for the onsite installation & delivery and installation while Batteywale charges 150.

Still went ahead with it tyresnmore since I wanted to try out a different vendor.

[libranof1987]

Originally Posted by whitewing

Batterywale charges 150.

Batterybhai / Batterywale have free delivery and installation. Have you been charged extra? I've used Batterybhai quite a few times, and the price quoted on the battery is what I've always paid, nothing extra.

[whitewing]

Originally Posted by libranof1987

Batterybhai / Batterywale have free delivery and installation. Have you been charged extra? I've used Batterybhai quite a few times, and the price quoted on the battery is what I've always paid, nothing extra.

My earlier experience with Batterybhai & Batterywale was for car batteries. I was not charged for the same.

This is the first time I tried an online portal for a 2 wheeler battery.
Since, the cost of the battery itself is quite low, I suppose they need to charge for delivery.

In my case batterybhai showed out of stock for all manufacturers.
Batterywale charges - quoting from the site

Bike Batteries can also be home delivered and installed for an extra cost of Rs.150 if the customer is located within 5kms range from our retailer shop and Rs.300 if the customer is located within 10 kms from our retailer shop.

[sagarpadaki]

Originally Posted by whitewing

In my case batterybhai showed out of stock for all manufacturers.
Batterywale charges - quoting from the site

In my view, it does not make sense to buy 2 wheeler battery online if I need to pay 150/300 as delivery charges. This will bring the cost at par to (if not higher) the ones charged by local brick and motor battery shops.

Any area has atleast 1 battery shop in 1 km radius.

[whitewing]

Originally Posted by sagarpadaki

In my view, it does not make sense to buy 2 wheeler battery online if I need to pay 150/300 as delivery charges. This will bring the cost at par to (if not higher) the ones charged by local brick and motor battery shops.

Any area has atleast 1 battery shop in 1 km radius.

True, the price was comparable to the neighborhood one.
In fact my wife had first approached the neighborhood shop. The guy tried to pull a fast one on my wife by not offering the battery exchange, post that I didn't want to contribute to his business.