Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)
Highly recommend Noel as a FNG.
I took my Jeep compass 2017 model to Noel after reading the reviews here. I was looking for a FNG since sometime and had tried a couple of them in Thane for a few simple things with the Vento earlier. No where did I get such a nice experience.
Noel did not push for absolutely anything. And he did not have the replace if broken mentality. He fixed what can be fixed and asked to replace what seemed broken beyond repair. The attention to detail was exemplary and the car seems in great shape now. I had asked for the air, AC, fuel filters to be replaced along with the oil change and any other top ups, if needed, and the brakes. The engine seemed slightly more refined to me now. The biggest improvement was the AC performance where the AC filter was replaced.
Also, he let me hang around while he was working on the vehicle. We did have a good chat about cars in general. I did not trouble him much after an hour as I do not like watching people when they work and micro manage.
He also serviced my friends Ignis couple of weeks back and my friend loved the job as well. I heard of customers coming from Pune to get their cars serviced with him. Having that said, I came from Thane and that would have taken similar time, I guess.
The only con that I can see is that he won't be available as and when one needs him like a larger garage as I expect him to be busy and he is the key [sole] person working on the car. And his working space is a bit limited but that was fine by me. He unfortunately could not accommodate me earlier; but that was more on me as I did not give him adequate notice. He did do a complimentary check up though as I was traveling to Goa then.
Definitely using his services for my car and even in my extended family.