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Old 25th May 2018, 09:23   #1
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Default Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-nellyautofront.jpg

Services offered:
  • Car Service & Maintenance
  • Repairs and bodywork
  • Detailing

What I like:
  • Run by BHPian noelnelly, straight forward nature and no pushing for unnecessary work
  • One man show = attention to detail, meticulousness (gets additional mechanics to help if more manpower is required)
  • Can source parts for even discontinued models e.g. Chevy Spark
  • Upfront about what he can and can't do, and will remind you what needs to be done for the next service
  • Pick-up and drop facility available, doesn't mind if we hang around

What I don't like:
  • As it’s a solo operation, one needs to take prior appointments only
  • Takes longer time than usual, but quality stuff is done, so not a big deal
  • Small garage = can't handle many cars at once

Pricing: Way cheaper than Authorised service center on labour. Parts at par / slightly lower as only original parts used.

Specialty / USP: Works on a range of cars, Maruti to Mercedes. Even old classics and vintage vehicles. Have seen him work on a Contessa, Maruti 800, Mercedes C-Class, Honda City and more.

What Work I have got done from him: Servicing of my WagonR and Chevy Spark, headlight bulb upgrade on Spark.

Contact Information
- Name of the contact person: Noel
- Phone numbers: 9930078218
- Postal Address: CBD Belapur
- Email / Website : Instagram

Very happy with how he's done work on the WagonR. As its run as a taxi, I needed the least downtime possible and Noel picked up the car in the evening and dropped it off the next day:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-01.jpg

Sparky had her regular service done, but wasn't her own self. Issue was diagnosed to a faulty ignition coil and a spark plug gone kaput. Not only did he source parts for this old car, it was way more reasonable than I expected. Also got the headlamps upgraded to 90/100 and changed the wipers:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-02.jpg

He currently operates out of his basement garage at home:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-nelly_auto.jpg

Last edited by Rehaan : 15th June 2018 at 14:15.
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Old 25th May 2018, 09:56   #2
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Default Re: Car Servicing & Repairs - Nelly Auto

Quote:
Originally Posted by blackwasp View Post

What I like:[list][*]Run by BHPian noelnelly, straight forward nature and no pushing for unnecessary work


Pricing: Way cheaper than Authorised service center on labour. Parts at par / slightly lower as only original parts used.

Speciality / USP: Works on a range of cars, Maruti to Mercedes. Even old classics and vintage vehicles. Have seen him work on a Contessa, Maruti 800, Mercedes C-Class, Honda City and more.
I always love to support a genuine startup especially when it is related to automobiles.
Absolutely agree with the points you've listed.
In fact he even worked on my Maruti 800, Lolakutty.

Trusty, affordable, quality work, punctuality, original parts, being frank and always gives back a clean car unlike other FNG's are the things I noted in my interaction. All in all top notch customer service and definitely recommended.

He also offers pick up and drop service for your vehicle from any part of Mumbai.

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-photo-mr-motoind-3.jpg

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-photo-mr-motoind-2.jpg

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Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-img_20180420_104757.jpg

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Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-screen-shot-20180525-9.55.35-am.png  

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Old 25th May 2018, 20:25   #3
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

Thanks for sharing. Highly recommended FNGs are quite rare on Team BHP Mumbai directory. Our Xcent is due for annual service soon. Can think of this option for it. The only concern is location which is too far. How much do they charge for pickup & drop? Also need to factor in fuel costs for transporting the car to & from CBD Belapur. What will the annual service labour charges be (approximately)

Last edited by AkMar : 25th May 2018 at 20:28.
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Old 13th June 2018, 12:21   #4
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

Have known Noel and visited his workshop, Impressed with his quality of work and has a straight forward approach in fixing issues or work around solutions. Has a good network to source parts and accessories.



All the best Noel
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Old 13th June 2018, 18:02   #5
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

Quote:
Originally Posted by AkMar View Post
Our Xcent is due for annual service soon. Can think of this option for it. The only concern is location which is too far. How much do they charge for pickup & drop?
I've heard him attending to cars from Goregaon side too. And the quick one day turn around time is very appealing. You can just call him up and ask, his customer service approach is top notch.
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Old 14th June 2018, 00:49   #6
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

He has worked on my 20 year old Zen and I must say his attention to detail and service is exemplary. He never looked at just changing parts for the sake of it. He first figured out the problem and then resolved it in the most practical and thus cheapest way possible. I would definitely rate him highly and use him again in the future.

Good luck to him and hope he succeeds
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Old 15th June 2018, 13:30   #7
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

My Liva’s 60k service interval was carried out at NellyAuto.

Some highlights of NellyAuto
  • Quality Work
  • No pushing for unwanted things
  • Attention to details
  • Trustworthy
  • Cheaper labour than Authorised service center
  • Free Pick-up & Drop Facility


Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-002.jpg

Apart from Oil & Ac Filter, rest of parts were procured by Noel from Wasan Toyota Workshop in Turbhe, Navi Mumbai
  • “WURTH HC Synthetic Oil 5W-40” was supplied by me
  • Purolator AC Filter (Noel Suggested for this since the OEM Toyota AC filter was almost double the price)
  • Air Filter
  • Oil Filter
  • Oil Gasket
  • Front Brake Pad


Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-003.jpg
Oil Filter

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-010.jpg
Old drained Oil

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-011.jpg
Wurth Ready to pour

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-005.jpg
"Air Filter" Old Vs New

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-006.jpg
"AC Filter" Old Vs New

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-007.jpg
"Front Brake Pads" Old Vs New

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-008.jpg
Skimmed Front Disks

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-009.jpg
Brake Pads ready for the Job

Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-012.jpg
Post Wash my shiny "Liva"

The overall vehicle cleaning(interior) & washing was much better than Authorized Service Center.

I would definitely Recommend NellyAuto
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Old 19th September 2018, 10:09   #8
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

Got the 90,000 service done for WagonR. Prompt service and 1 day turnaround. I was updated throughout the day on the progress including pictures via Whatsapp.

Attaching bills for the previous service as well. Rates aren't dirt cheap, but at the same time lesser than authorised service points while maintaining a much better quality of work. Thank to the high running of the car, I think mine is the only vehicle that has been to Nelly's multiple times in a short span for servicing. The work has been always done nicely.

Once again attention to detail: A conked off parking bulb was changed and the drain bolt was replaced as it was getting rounded = could pose a problem in future oil changed.

Clutch change bill:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-screen-shot-20180919-9.36.00-am.png

80k bill:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-screen-shot-20180919-9.36.59-am.png

90k bill:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-screen-shot-20180919-9.33.35-am.png
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Old 29th May 2019, 10:06   #9
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Default Re: Car Servicing & Repairs - Nelly Auto (Navi Mumbai)

Nelly Auto has become my trusted person go to place. Would like to highlight 2 instances of prompt work.

1. Radiator started leaking and the car started heating up causing the Condensor to give up. Noel guided my driver to get local repairs done temporarily and he was able to take the car from Western suburbs to Belapur. Promply changed the AC condensor the next day.

2. Right front wheel bearing was making noise. It was changed promptly in couple of hours with minimal downtime.

Got some mods done for my 800 as well. Noel was willing to try around to do what hasn't been done before. To reassure him I told him I will replace the bumper if something goes wrong / I end up no liking the looks of the car. Also asked to get an exhaust done as the stock one was riddled with holes.

I would just like to say that speed of work is on the slower side, but no complaints as that was told prior to the start of work.

Attaching a picture. Detailed report here:
Car Servicing & Repairs - Nelly Auto (Navi Mumbai)-1fe3c23d22d7449183cb128c2d2bb1bd.jpg

Last edited by blackwasp : 29th May 2019 at 10:24.
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