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Originally Posted by penpavan Sorry to know that Jaggu. Hope things get fine.
Not a great news for new owners is it. BTW, which service station you are with in Bangalore? |
It was bought, maintained and serviced at Apple auto, ORR. Except for one time when it was taken to the VW shop at sadashiv nagar.
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Originally Posted by itwasntme My condolences, Jaggu. Looks like your 17,666th post attracted the Devil himself.
Do keep us in the loop. Your Polo TSI's DSG must be among the first to totally fail on TBHP. |
Vehicle was towed on saturday evening to the dealer, yesterday pretty much nothing happened apart from some calls saying vehicle has reached if the lease cover is over etc.
Today morning SA was assigned, he called and asked what was the issue? and i was like what the.. you don't know??! Told him it stopped with a clank, and wouldn't engage D or R. Tried S mode also and nope, only thing working was N slot, so was able to push it to road side.
He asked about warranty, i asked him to check since i was not sure of dates. Then he mentioned if it is under warranty only the work would be covered for mechatronic (if that is the case), i requested him to see what can be done. I am not sure how this is going (atleast from his tone earlier on phone), but am sure this needs to be fixed by VW. GB's are for life, well almost.
Anyways got an sms saying 22k, so called and asked SA what the issues. So he mentioned its initial estimate and will get back once they are clear. Thanked and ended the call.
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Originally Posted by adi_petrolhead Sounds like a mechatronic failure, should be an easy fix. Although you may think the warranty is over, VW should and will honour goodwill warranty. If you don't have any mods on the vehicle, and have done all timely services and replacements, it shouldn't be an issue. Mechatronic costs only about 80-90K just in case they don't honour goodwill warranty. |
Absolutely stock car since it was a daily drive for city. Even tyres lol. Fully serviced and maintained by VW. Was used mostly in city and since commute was off peak, not much strained on regular basis i guess. Except one Hyd trip, never even had any high speed highway runs. We had checked if the oil change circular is applicable etc while giving for previous service, and they assured they will take care as per VW standards and not to worry. Now i regret... not following it through to see if all the required checks were done.
Let us see what the verdict is, right now keeping fingers crossed!
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I still ask everyone here, aren't these failures enough to stop everyone from buying a new VW/Skoda vehicle with DQ200 boxes? There have been a lot of failures on the cars here in the forums.
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We decided to buy this since the engine power was less and DQ200 was supposed to hold this power and torque ratings.
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The problem is that although the nature of these failures is pretty darn straight forward, the diagnosis and stress tests performed to identify the fault correctly, goes ahead and damages other components. In case of mechatronic failure, the next thing to conk off is the clutch, then the flywheel, and finally the gearbox.
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In serious thought if we should retain this car any further.
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No matter with how much care we drive our DQ200 boxes, they are prone to failure and VW/Skoda still deploys these boxes to lower powered cars as a cost saving measure.
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Then they better offer warranty cover also. 80k on a city car at 4 years is not a small amount.
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On the other hand, there is no gearbox in the VW family that has smoother and quicker shifts than the DQ200. It is one of the latest tech powered boxes, but still the damn thing fails and puts users at risk of a fatal accident. WAKE UP VW |
Thank god it failed in city and at almost crawling speed, though the incident was harrowing in itself with a small child and lady in car. Luckily some friendly boys came to our help to push the car to the side. Later me and 2 of my friends went to the spot and pushed it further to the opposite side which is the parking area. VW wanted us to pay 4.5k online to send tow truck, which we did and had to wait for 2 hours. Half of saturday went behind this drama.
I hope the end of the story is a pleasant one!