[sharktale]

Originally Posted by adi_petrolhead

ask them to change the elbow hose also as its prone to cracking once they open it for inspection

Is it possible for you to share the part number or something?

I am not certain if I tell them to check a part, they will understand it. Nincompoops at the SC. The state of affairs of customer service and keeping customer in loop of progress is so pathetic which sometimes makes my heart ache.

I will try and get them to reply on record, if they have specifically checked a part and verified its condition.

Thanks in advance.

[adi_petrolhead]

I'm attaching the parts that were changed in my car, when they replaced the water pump and thermostat. The hose is not mentioned in this bill as it was changed earlier with the first water pump. All these are essential for cooling system to work at its best. You see first the thermostat starts to give way, that affects the other parts such as pump and hose, etc. So obviously they could diagnose it better in the first go. Any way, here are the details:


The Water Hose part number is 5Q0122101EA. Its a common part across many VW/Skoda/Audi cars.

[condor]

Question on the a/c system of an Octy


The a/c has not been working well. He has tried the gas recharge etc. The A.SS is saying replace compressor and related systems @ 90k bill approx. Another mechanic suggested refurbishing the components @ about 20k and it should run for another 3 years.

What do you suggest ? The car is one of the early Octy's

[sharktale]

Originally Posted by condor

Question on the a/c system of an Octy

Was it working well earlier?

The issue I had with my Octavia was the Temp at both zones were set at 24'C and at Auto. The cooling was insufficient, with the rear passengers were often sweating.

The SA advised me to keep it in "LO/18'C" Mode, and manually operate the fan speed.
The issue with the Octavia's Auto-cooling system, he said, is that the "Re-circulation/Fresh Air" button is also controlled by the Auto-Climate functionality, which makes the compressor behave in a very erratic manner.

Originally Posted by adi_petrolhead

I'm attaching the parts that were changed .

Thank you so much.

I have forwarded the dealer your screenshot, and have asked for confirmation for the relevant parts to be analysed and ensure it's in perfect shape.

*fingers crossed*

[condor]

Originally Posted by sharktale

Was it working well earlier?

It was, and has been checked earlier. Valve was replaced too.

btw, it's a Laura. And luckily, friend goes to a place where my old SA is now at. Have put them in touch with each other.

[Sanjeev911]

I am just picking up a 2016 November manufactured Octavia which has run only 6000kms. Excited to own the 5 Skoda on my timeline!

[imidnightmare]

Originally Posted by condor

Question on the a/c system of an Octy


The a/c has not been working well. He has tried the gas recharge etc. The A.SS is saying replace compressor and related systems @ 90k bill approx. Another mechanic suggested refurbishing the components @ about 20k and it should run for another 3 years.

What do you suggest ? The car is one of the early Octy's

Friend of mine has a 2014 Jetta (Mumbai). He was suffering the absolute nightmare that is VW service (makes Skoda seem angelic, he says) when he stumbled across a very large operation that specializes in VW family (all their brands) cars. Says he managed to get his "perennial" issues fixed with permanence and high quality at a fraction of the cost.

Regardless of where you live, I assume that VW family service issues have led to such experts cropping you. You should look that up and take the car there if you're unsure about your SA.

[MileCruncher]

Originally Posted by imidnightmare

Friend of mine has a 2014 Jetta (Mumbai). He was suffering the absolute nightmare that is VW service (makes Skoda seem angelic, he says) when he stumbled across a very large operation that specializes in VW family (all their brands) cars. Says he managed to get his "perennial" issues fixed with permanence and high quality at a fraction of the cost. Regardless of where you live, I assume that VW family service issues have led to such experts cropping you. You should look that up and take the car there if you're unsure about your SA.

Could you please share the details of that place. Own a VW and a Skoda () . Seems you are in Mumbai.


Thanks in advance.

[imidnightmare]

Originally Posted by MileCruncher

Could you please share the details of that place. Own a VW and a Skoda () . Seems you are in Mumbai.


Thanks in advance.

Messaged you. Feel free to share. Like I said, referral is from someone whose Jetta got fixed very well and economically.

[sud]

Originally Posted by adi_petrolhead

I'm attaching the parts that were changed in my car, when they replaced the water pump and thermostat. The hose is not mentioned in this bill as it was changed earlier with the first water pump. All these are essential for cooling system to work at its best. You see first the thermostat starts to give way, that affects the other parts such as pump and hose, etc. So obviously they could diagnose it better in the first go. Any way, here are the details:
Attachment 1850920

The Water Hose part number is 5Q0122101EA. Its a common part across many VW/Skoda/Audi cars.

@adi_petrolhead was this replacements done during warranty or extended warranty? Mine also similar parts got replaced but I was told that under extended warranty only waterpump and thermostat is covered. Other parts like gasket, nuts, bolts, etc.. have to be paid.

Originally Posted by itwasntme

Apart from a creaking noise from the stabilizer link rods, my car is as silent as on day 1!

Post the replacement of link rods and lower arm bushes, I am not seeing any creaking noise so far. But will hold my horses till I drive it for few more days.

[itwasntme]

Originally Posted by sud

Other parts like gasket, nuts, bolts, etc.. have to be paid.

Post the replacement of link rods and lower arm bushes, I am not seeing any creaking noise so far. But will hold my horses till I drive it for few more days.

Sud, paying for the consumables/small components is standard I think. I checked my invoice and I also paid small amounts for nut/bolt/screw etc.

As for the link rods/lower arm bushes, can you check your invoice and let us know exactly how much did the components and related labour work cost? Also do you feel a new 'tightness' in the steering/front suspension after the change? I am convinced my Octy feels wallowy with the OEM stuff (after 45k km) and hence asking!

If at all possible, do share a screenshot of the link rods/stabilizer/lower arm bit from the invoice.

[Lambydude]

Gentlemen,

I have booked a Octavia 1.8 TSI. As most of you already knows, the car now comes with a 6 year warranty.

However, I'm confused with whether I should go for the 4 year service package for 44k.

My sales consultant casually mentioned that he wouldn't push me to take the service package since it is a petrol car. If it was TDI he would have.

Can TSI owners help me to understand the approx service charges for first 4 years. Any part failure , I guess, will be covered under warranty.

[sangam_mm93]

If you're going by loan then ask them to include the 4 year package as well. Then for next 4 years you'll not have to shell a rupee for any services(There could be minor exceptions and repairs etc which we may have to face knowing the VAG)

We are paying approximately 15K for our Rapid DSG for the past 3 services.

I guess that makes more or less 60K for 4 years, where as you'd be paying only 44k for the same number of services but also a bigger car. Right?

[iabhishekkumar]

Originally Posted by Lambydude

Gentlemen,

I have booked a Octavia 1.8 TSI. As most of you already knows, the car now comes with a 6 year warranty.

I was wondering whether all Octavias whether 2018 or 2019 make comes with 6 years warranty as standard? I am also in talks with one of the dealer out here in Gurgaon and he mentioned that the 6 year warranty is only applicable to 2018 make vehicles and not on 2019.

Please let me know.

Cheers!

[sud]

Originally Posted by itwasntme

Sud, paying for the consumables/small components is standard I think. I checked my invoice and I also paid small amounts for nut/bolt/screw etc.

Yes correct. But what shocked me was the Gasket which costed around Rs. 2100. So wanted to double check.

Originally Posted by itwasntme

As for the link rods/lower arm bushes, can you check your invoice and let us know exactly how much did the components and related labour work cost? Also do you feel a new 'tightness' in the steering/front suspension after the change? I am convinced my Octy feels wallowy with the OEM stuff (after 45k km) and hence asking!

If at all possible, do share a screenshot of the link rods/stabilizer/lower arm bit from the invoice.

Cost for linkrod/lower arm bush replacement:
- Part - Rubber mounts - Rs. 4252
- Part - Conn link - Rs. 6898
- Labour - Lower wishbone replacement - Rs. 1647
- Labour - Anti roll bar coupling link remove + reinstall - Rs. 346
- Wheel alignment (done due to the link rod replacements) - Rs. 885
Total comes around Rs. 14028.

Attaching the bill as well.

Mine has done about 75K kms. I never faced any wallowing effect. It was only the noise which was irritating. Even after this replacement I don't see any difference in city driving except that the noise has disappeared now. Need to see if there is any difference at high speeds.

Originally Posted by Lambydude

However, I'm confused with whether I should go for the 4 year service package for 44k.

It costs around ~15K per service at the current cost. So I would definitely recommend to go for the service package.