Quote:
Originally Posted by Samba;4467376
[B Now the not so good part- [/b]
Today i noticed a problem. After a 140 km drive when i parked my car with A/C off, the RPM needle was fluctuating at idle. I switched off the engine and again switched it on and it was fine.
Attaching a video of my Duster's RPM meter for reference. https://www.Youtube.com/watch?v=jCXD...ature=Youtu.be |
Update- For the 1st service i went to Renault service center at Barasat as its near to my house.
I told the service advisor about the rpm fluctuation which happened. He took a note of it and insisted me on doing the under body 3m rust protection paint and engine lacquering! I politely denied on both and told him, as i have the Gang of Duster membership, i have a coupon for free engine lacquering and some discount on 3m under body protection. He was not happy but had to agree. Then he insisted me to apply grease on battery terminals and door locks. I again declined that.
Our appointment was given at 12-30pm. Finally after all these, a mechanic came to inspect my car after 2pm. They had lunch break in between. Easily they could have called me at 2pm rather than wasting my time. He connected the OBD scanner and found no error. I was updated the same and i asked the service advisor to get my car washed and give it back.
Then came the shocking part. I was seating on the customers lounge and this guy called me. He told me, he got the reason for the rare RPM fluctuation.
The reason given was, my car's diesel has water in it! He showed my some diesel and water mixture in a container and told me, he took out that diesel from my cars diesel tank. So he told me, i have to leave my car for a couple of days. He will open the diesel tank, remove the fuel, clean the tank and change the diesel filter. It will be a paid job.
I always refuel from noted company operated pumps.
I asked him to take out some diesel from the tank in front of me and show me the same. He declined and told, i wont be able to identify it!
Then I asked him to take out some fuel from the fuel tank in front of me in a container, so i can take it to a nearby Bharat Petrol Bunk and get the Litmus paper test done. Again they kept mum.
I asked, then how did you guys identify it? The mechanic told he got water from the diesel filter. My reply was, if there is water in diesel filter the warning lamp in the dashboard must glow. They had no answer.
I told the service advisor to put back the parts and release my car. For that his reply was, if i do so, he will update that, i was driving my car with water in fuel, so i wont be eligible for any further warranty claims from Renault!
Then he took few pics of my car and the opened parts! God knows why!
Plus when i asked him, if he can guarantee me that, after this work is done the RPM fluctuation will never occur, he refrained from saying so.
I was shocked to see the diesel filter of my car! How can a 2000 km run car's diesel filter become like this. I suspect a foul play over here but i have no proof. They have not opened it in front of me. There explanation was, i used adulterated fuel and my diesel tank had mud and dirt in it!
Few pics from the parts that were opened!
I knew the service manager of Renault Budge Budge through my friend Abhisek Lahiri who is also a Duster AWD owner. I called up Renault Budge Budge and asked them to tell these guys to release my car, so i can take my car to Budge Budge service center and get it checked over there. The service manager over there took some time and did the needful. So the service advisor at Renault Barasat asked his mechanics to refit the parts and release my car. Those guys were having a tough time to refit the parts but ultimately they managed! Finally i took my 2,000 km run, 1 month old car, back home.
After a day i took my car to Renault Budge Budge service center.
These guys were professional, no pressurizing for any unwanted add on's. They gave me an appointment at 9-30 am and by 9-45 am they started working on my car. The service advisor, service manager both took special care of my car.
They promptly opened the diesel filter and cleaned it with diesel and told me, there is no need to change it. They took out some diesel and got it checked.
They found the fuel to be absolutely fine with no fuel water mixture or any adulteration! After that the mechanic siphoned out some fuel again to look inside the tank for dirt and mud. The tank looked to be super neat with no traces of dirt!
Several test drives were taken, car was connected with the OBD scanner, they checked the injectors and told everything is fine in my car. The rpm fluctuation could not be replicated. These guys cleaned the air-filter and mostly sprayed the MAF sensor too.
There diagnosis was, car is brand new, so may be after a long hard drive, once or twice the ecu took a bit of time to settle down. They advised me to drive the car as of now, the problem should go away. If it persists, it should increase with time and then the OBD scanner must show some error.
At the end a clean chit was issued to my car and reconfirmed me that no warranty will be void. I was charged nothing for the whole exercise.
What a relief at the end.
Just a word of caution to Renault owners in Kolkata, please avoid their Barasat service center! The Budge Budge service center is big, honest and much better equipped.