[SCORPION]

Originally Posted by Parameswaran

They identified the issue to a software/ hardware mismatch as my car is not having a window wash liquid sensor but the IDS has a data option for that. I had to leave the car for a day there and they managed to get a new patch compatible with my car and updated IDS again.

Something is not right about what the service center is saying. Mine is a Feb 2016 3.2 Trend and I am pretty sure the instrument cluster in my car throws up a low window washer level warning. It definitely has a sensor for low level. You can try emptying the reservoir and check. I hope they have not messed up the issue further. IMO, the issue lies elsewhere. I think they should be able to revert to the earlier status.

It is highly unlikely that a software upgrade from Ford can mess up your car to this extent unless the service center has done something wrong. For all you know they have pressure washed the engine bay and that could have lead to electrical issues. If you have access to an OBD2 scanner, plug it in and see if it throws up any error. Or you could ask the service center to show you the scan results.

For the benefit of others here, it would be great if you could tell us the update version. Please give is an update once the issue is resolved to your satisfaction.

[ruzbehxyz]

Hi friends.
Have been going through the various pages for software update.

There are a few things that I want to highlight here.
1. Software update (Sync3 only). This should be done by the car owner only and preferably through pen drive route and not wifi.
2. TCM/PCM. This can only be done through ASC. where in they connect a laptop through the OBD port and update the software.

I too had a personal bad experience when I wanted to update it. The ASC always said your software is updated. For some reason or other they kept delaying. Finally I complained to Ford. During this process I discovered something. The Ford software in the ASC laptop should also be updated from time to time. If this is not done, you will not see any pending updates in your car when you connect it to the ASC laptop. This happened to me.

All in all, there are some weird reasons why ASC are not willing to perform the updates willingly and satisfy the customers. You have to fall behind then and witness the updates. But this is only possible when their own system is updated.

[subbarp]

The whole process of doing these updates seem quite complex to me. It does seem like a vehicle where you need to keep thinking through something all the while. It's not a go for service and again go for service after an year type vehicle.
This seems contrary to the posts that say - it's easy on maintenance. Possibly the costs are low but the mental and physical bandwidth required along with time spend does not seem to be low.
I could be wrong, but this is the perception I am forming.

[Parameswaran]

Mod note: Please avoid quoting entire large post, this affects readability, especially for mobile users. Thanks.

Originally Posted by SCORPION

Something is not right about what the service center is saying.
========
For the benefit of others here, it would be great if you could tell us the update version. Please give is an update once the issue is resolved to your satisfaction.

I have written a mail to Ford and spoke with service centre too. During my first visit itself I had asked them about the chances of Engine bay washing creating nuisance alerts. They confirmed that they don't pressure wash engine bay.

Further, the car designed to wade through 800mm water may not be so susceptible to moisture induced electronic faults so easily.
Tomorrow I am taking the car to service centre and shall surely update the findings. This reminds me of my previous experience with Maruti Zen where the car sometimes refused to start. The Popular engineers never were able to solve that and finally I traded that off with a Dzire. I definitely love my Red Max and will try everything to solve this annoying mess.

[Parameswaran]

Just to update what transpired with the error show in my Endeavour.
As I was skeptical that nothing will show up when the car actually reaches the service center, I had recorded the alerts in my mobile phone. Lo and behold it happened exactly like that and I had to show them the video to convince them to hook up their IDS to my car.
I refused to budge from there and I could see a detailed data log of the errors happened earlier but not present now. On that count, the Ford IDS is pretty impressive.
Service center reasserted that my car is not having washer level sensor though it was available in Feb march models. Looks like Ford tinkered with lot of things like headlight washer, gear shift indicator light next to stick etc. It is impossible to have a VIN specific IDS update so this can happen to some of you too in the future, after an update.
The version they had installed was IDS 130.01 and they secured a specific patch from their Kochi Engineers and solved my issue for the time being. No idea when it might pop up again. So far it runs incident free.

[sknair]

While I was on a long drive to Kochi from Bangalore, just after about 100kms, a low pressure warning sign poped up. I stopped in a petrol bunk and checked all the tires, there was no issue with air pressure. I reset the warning and stared the car and after that it did not come up. Anyone faced such an issue? Any idea what root cause could be?

[nareshtrao]

Originally Posted by sknair

While I was on a long drive to Kochi from Bangalore, just after about 100kms, a low pressure warning sign poped up. I stopped in a petrol bunk and checked all the tires, there was no issue with air pressure. I reset the warning and stared the car and after that it did not come up. Anyone faced such an issue? Any idea what root cause could be?

Yes. I have also faced it twice in the past. Attributed it to sudden change in wheel diameter on a bumpy road / bad patch.

[GKG4]

Originally Posted by sknair

While I was on a long drive to Kochi from Bangalore, just after about 100kms, a low pressure warning sign poped up. I stopped in a petrol bunk and checked all the tires, there was no issue with air pressure. I reset the warning and stared the car and after that it did not come up. Anyone faced such an issue? Any idea what root cause could be?

This happens when overall PSI dropped over 5PSI from initial reset or highest value.

For Eg: If your Highest value is 45 PSI and over time it dropped below 40, then you will see the light.

Now on physical check, you wont see the difference and reset is enough to proceed.

[Hellzboy]

Originally Posted by sknair

While I was on a long drive to Kochi from Bangalore, just after about 100kms, a low pressure warning sign poped up. I stopped in a petrol bunk and checked all the tires, there was no issue with air pressure. I reset the warning and stared the car and after that it did not come up. Anyone faced such an issue? Any idea what root cause could be?

I faced that issue once on my way back from Manali when one of the wheels went in to a small ditch and got really dirty. After that the pressure sensor acted up and though all the tyres were visibly normally inflated i took it to the ASC at Mandi. Those guys said it was probably the mud and water that was causing the problem and they washed the vehicle and lo and behold the warning went off.

Originally Posted by GKG4

This happens when overall PSI dropped over 5PSI from initial reset or highest value.

This is what I also presume to be the cause as it has happened a few other times when the wheels were otherwise clean. But is the value of 5 psi from experience or a fact?

[GKG4]

Originally Posted by Hellzboy

This is what I also presume to be the cause as it has happened a few other times when the wheels were otherwise clean. But is the value of 5 psi from experience or a fact?

I dont remember the source, but I read it somewhere on the internet.
If you are using Torque (on Android) and OBD2 reader, you can check exact readings on mobile. May be that will help you to verify information and update us back.

[Hellzboy]

Bad crash of a new Ford endeavour on the Yamuna expressway yesterday early morning with 4 fatalities. Drunken driving suspected. The SUV was flattened and recognisable by its alloys. (Pic courtesy Express photographer Gajendra Yadav)

[krishsreedharan]

Originally Posted by Hellzboy

Bad crash of a new Ford endeavour on the Yamuna expressway yesterday early morning with 4 fatalities. Drunken driving suspected. The SUV was flattened and recognisable by its alloys. (Pic courtesy Express photographer Gajendra Yadav)

From the looks of it, they appear to have been doing speed way beyond its ability to absorb collision impact. Just goes to show some irresponsible driving behaviour - especially if it can be established that the driver was drunk.

Sad that lives were lost anyways - RIP.

[awarty]

Thanks to a rashly driven ST bus I have to replace the passenger side mirror on my Dec '17 Ford Endeavour 3.2 Titanium.

Based on the recent Autocar Spare Parts Survey hosted on the Ford website, ( https://www.india.ford.com/content/d...y-Jan-2019.pdf), I expected the part to cost ~17K.

Instead my local Ford dealer is charging ~27K for the part.

I have pointed out to the service manager that the aforementioned article on their own website quotes 17K for the part and he is checking with his team.

I have also written to Autocar India, requesting that they check with Ford on the reason for the large difference in published and actual prices.

Has anyone here had to replace their side mirror and how much did it cost?

Thanks

[GKG4]

I have March 2017 Endeavour, and now after 2 and half years, I got those Wheel nuts issue. The Spanner not fitting them.
I emailed to Ford and to my surprise got them replaced within 12 hours of sending email.

Now the best part is I emailed them at 10 PM yesterday, and replacement was confirmed today morning at 10. That was pretty impressive, how they forwarded the issue to my dealership and resolved it lighting fast.

[mayjay]

Originally Posted by krishsreedharan

From the looks of it, they appear to have been doing speed way beyond its ability to absorb collision impact. Just goes to show some irresponsible driving behaviour - especially if it can be established that the driver was drunk.

Sad that lives were lost anyways - RIP.

Yes read this in the paper. Apparently it fell 30 feet after breaking the railings of a flyover. According to Police the speed was 100+ at the point of impact.
Sadly four out of the nine people on board didn’t make it.