Just realised that last I have updated the thread at odo reading of 90,000 kilometres (january 2019). The past one year was quite eventful with endeavour going in for two major body work accidental repairs (one rear impact and other frontal impact, both times when driven by chauffeur and without any obvious mistake from our side). Endeavour saw a total downtime of approximately one and half month for accidental repair as the parts were never in stock, the service guys lacked experience to do the repair as result of which car has to make multiple visits to the showroom to rectify the same.
1. 1,00,000 kilometres service
This was done sometime in early 2019. It is just a routine service which costed me around
Rs 8,000/- (including Wheel alignment and balancing). This was done at Mody Ford, Lb nagar who did a decent job with service
2. Accidental damage due to an over speeding Swift Dzire
This incident happened at a major junction in heart of the city while our car was waiting at a red signal. I was not in car that day, my entire family was in car and all they could recall of that accident was a small movement in car and a moderate THUD. However after getting down and checking out what exactly has happened they were in shock
. Apparently the driver of swift who was at good speed tried to escape a two wheeler who came into her and in panic rammed into us. Luckily both the driver and co-passenger had minor injuries.
Badly damaged swift
Damage to the boot and rear bumper of endeavour.
I was overall happy with the way endeavour came out of the incident and the car was in drivable condition. However the real nightmare started after the repair work commenced, for around 7 days we have to wait for the parts to arrive followed by painting and then the fitment. The final fitment was botched up, the automatic boot wouldn't close automatically and it used to vibrate when getting unlocked. When confronted, the service guys tried to say that those vibrations are normal and we can't expect a perfect fitment
. After giving them an earful and dropping couple of mails to ford india they were able to do perfect alignment. I think this is mainly because of inexperience of mechanics and body shop guys in dealing with low volume cars like endeavour. God knows what these guys will do with a mustang. Overall this incident led to approximate downtime of 20 days
3. Another Minor frontal impact involving bonnet
After final alignment of the rear bumper and boot was done at the workshop, we took the delivery of vehicle and started towards my hometown (150 kilometres away). I was driving our superb and following our endeavour. On a arrow straight 4 lane highway without any junctions or crossings, the car was involved in a minor incident leading to small dent on the bonnet and light crack front bumper because one fellow decided to cross the road without bothering to check anything. Bonnet and bumper were to be replaced which again took 2 weeks.
After these 2 incidents there were talks of letting the Endeavour go at home, however we decided against it as the car kept us safe while taking the damage well. Total cost of repairs for these 2 incidents came to approximately 3.5L, thanks to the zero-dip and consumable add-on i just had to pay Rs 5,000/- for both the incidents combined together.
4. 1,10,000 kilometres service
As discussed in the previous posts, gave the endeavour for general service this time again at a different service centre (Fortune Ford, RTC X-roads). Following were the issues reported and work done.
a. General service including Engine oil, filters replacement(Oil and Air filter), was told AC filter was just cleaned and Fuel filter to be changed at 1,20,000 kilometres
b. Suspension bushes were damaged, Service Advisor sent me the pictures following which I approved (costed approximately Rs 10,000/- including labour)
c. I was advised to change the drive belt kit (belt+ pulleys) as there are some signs of wear and tear on belt (which i confirmed on seeing) and I was strongly advised to change the pulleys too as they noticed some sound coming from it ( I did not notice this on my own and took their word for it). This costed approximately Rs 21,000/- including labour.
d. All the wheel nuts were changed under warranty due to swelling/distortion (expensive affair if we have to pay from pocket)
e. 2 doors were repainted due to rust issue. Technician from Ford India was here to check the panels and body for any hidden rust and to over see the painting process. I was given assurance its one off incident and will probably not repeat. They have subtly hinted that it might be due to washing techniques. This was covered under warranty as well.
f. Brake pads were due for replacement and I have a set of front and rear brembo pads lying with me for a while. So replaced them at my friends garage. Initial feedback is they are as good as stock in stopping power however the pedal feel is much better. Costed Rs 12,000/- for front and rear.
g. Climate control was acting weird now and then with intermittent blowing of hot air at 22 degrees. I was told a software update was done to ACC along with PCM update.
This is the most expensive service for my endeavour till date. Total bill came to
Rs 38,000/- (Gen service + suspension bushes + drive belt kit). However Total service bill for the endeavour till date at 1,10,000 kilometres is much much less than what I have spent on my 2015 VW vento (75,000 kilometres).
PS : SYNC 2 skipping the radio channels (from 93.5 to 98.3) issue is back on my endeavour after recent update. Will get it sorted at next service.