[RGK]

Originally Posted by Innysta

Right side mirror - outer cover dislodged by 2mm. Need help from the members here on how to attach the outer cover back to its original position.

I think you need to remove the outer cover and push it again .

https://youtu.be/YOmOB_yCQt4?si=IbUpGAmxTQ7gOhGq

https://youtube.com/watch?v=31cQIHx_...CpZ2BT9tr6LRlK

[RGK]

My vehicle has done 1L and its Yokahoma tyres have finished ~50k kms (properly rotated periodically). I began to notice a reduction in riding quality. When the vehicle is fully loaded (~6 - 7 people in all rows), bumps cause the rear shocks to fully compress to their max capacity (feel the shocks hitting the rubber bush). There is no oil leak in any of the shocks.

1. Should I change the tyres first and verify the ride quality?
2. Is it required to replace all the shocks?

Planning to go to the service center. Any pointers please ?

[audioholic]

Originally Posted by RGK

When the vehicle is fully loaded (~6 - 7 people in all rows), bumps cause the rear shocks to fully compress to their max capacity (feel the shocks hitting the rubber bush). There is no oil leak in any of the shocks.

Thats there in my car from beginning and I think its a common issue when the rear is fully loaded. I dont think the shocks need replacement.

[Innysta]

Originally Posted by RGK

When the vehicle is fully loaded (~6 - 7 people in all rows), bumps cause the rear shocks to fully compress to their max capacity (feel the shocks hitting the rubber bush). There is no oil leak in any of the shocks.

1. Should I change the tyres first and verify the ride quality?
2. Is it required to replace all the shocks?

Planning to go to the service center. Any pointers please ?

I have similar experience. It's by design and one has to go slow over the bumps. In fact, i scratched the cross bar (below engine) on a bump when i crossed it at 30kmph. I thought the front suspension is good enough to absorb but proved wrong. You can see @audioholic response to my earlier post here (Toyota Innova Crysta : Official Review).

[sv97]

Hi All,
Just wanted to inform everyone that around 4 months back my 2021 Innova Crysta 2.4 ZX Automatic underwent a DPF pump change as the DPF was malfunctioning. Even though my car was under extended warranty but the warranty claim was denied with the reason as using outside DEF which is basically DEF available at major fuel stations.

Apparently, Toyota wants people to use the DEF provided by them only which I believe is not stated anywhere specifically as part of the manual or in the extended warranty T&C .

In addition to this, I also raised a complaint regarding this to Toyota through their redressal mechanism but didn't hear anything from them as well.

Being a Toyota loyalist since the past 12 years this left a pretty bad taste in my mouth and I see Toyota's A.S.S experience going downhill with prices going uphill for both maintenance as well as cars.

Though it's been a while but thought of informing the larger forum here so that other owners can be careful and also highlight how Toyota India is not what it used to be.

Note: MODS please see if this needs a separate thread so that it can reach all the right audience.

[rakesh_r]

Originally Posted by sv97

Apparently, Toyota wants people to use the DEF provided by them only which I believe is not stated anywhere specifically as part of the manual or in the extended warranty T&C .

Snapshot of the warranty page from Toyota Malaysia, pretty sure something like this would be mentioned in the owner's manual.
I have seen even Force motors recommending their OE DEF to the owners, and true to their words, people using non-OEM ones are facing issues as opposed to the ones sticking to OE recommended.
There are certain precautionary measures while storing DEF as stated by Volvo below:
https://volvoceblog.com/wp-content/u...er-12-2018.pdf
I wouldn't trust the ones dispensed at fuel stations. Its always better to stick to OEM ones.

[Sachinsp]

SV97 - just wanted to know how they ascertained that you had used non-Toyota Adblue.

[pankaj@17]

Originally Posted by sv97

Hi All,
Just wanted to inform everyone that around 4 months back my 2021 Innova Crysta 2.4 ZX Automatic underwent a DPF pump change as the DPF was malfunctioning. Even though my car was under extended warranty but the warranty claim was denied with the reason as using outside DEF which is basically DEF available at major fuel stations.

Apparently, Toyota wants people to use the DEF provided by them only which I believe is not stated anywhere specifically as part of the manual or in the extended warranty T&C .

In addition to this, I also raised a complaint regarding this to Toyota through their redressal mechanism but didn't hear anything from them as well.

Being a Toyota loyalist since the past 12 years this left a pretty bad taste in my mouth and I see Toyota's A.S.S experience going downhill with prices going uphill for both maintenance as well as cars.

Though it's been a while but thought of informing the larger forum here so that other owners can be careful and also highlight how Toyota India is not what it used to be.

Note: MODS please see if this needs a separate thread so that it can reach all the right audience.

Being a practicing advocate, I would strongly suggest you to approach your District Consumer Forum, if Toyota is not addressing your concern. Your case is strong, in my opnion, on two grounds:

(1) Diesel Particulate Filter (DPF) has nothing to do with AdBlue: With the introduction of BS6, two technologies were introduced which are first, the Selective Catalytic Reduction (SCR) and second, the Diesel Particulate Filter. The purpose of SCR is to convert the harmful exhaust gases containing Nox (Nitrogen Oxides) into Nitrogen and water. The AdBlue solution which is nothing but urea is consumed in this process. The DPF, on the other hand, traps the black soot material (basically, the unburnt diesel) coming out from the exhaust and prevents it from releasing into the atmosphere. This soot is then burnt during the DPF regeneration process. AdBlue has no role in this. So, these two technologies, the DPF and the SCR, are independent of each other. So, in no way a bad AdBlue solution can damage the DPF.

2) It is not mandatory to use only Toyota's AdBlue Solution: I don't think Toyota mentions anywhere in the warranty documents that only Toyota's AdBlue solution is to used. As long as it is an AdBlue which is nothing but AUS32, there should not be a problem. AdBlue is just a trademarked term held by German Association of the Automobile Industry. There are plenty of other manufacturers who manufacture AUS32 under the licence from AdBlue. For example, Mahindra manufactures under the name of Mahindra Maximile AdBlue. Toyota cannot void your warranty solely because you have used an AUS32 solution from another brand. It is like saying that you cannot fill diesel from Indian Oil, but only allowed to fill diesel from Jio BP.

I think DPF costs around 1Lac+, there is no harm in approaching the Consumer Forum if there is no other alternative. These forums are generally pro-consumer especially against big automobile giants like Toyota. If you or your legal counsel presents your case properly, the forum will direct Toyota to replace the DPF along with compensation and costs of the litigation.

[utkarsh10]

Greetings !

Has anyone got their manual transmission fluid changed ?
Multiple threads have details explanations about the auto toyota gearboxes failing due to Toyota’s no transmission fluid change policy.

My car is about 5 years old & 60k kms done.
I’m thinking of getting it done in the next service. While I’m prepared to push the SA & the technicians; not really sure about their competency as no innova generally gets this done due to their policy.

[Innysta]

Did any one face bearing issue causing shake? During 50k km service, SA told about Front LH bearing play and now have to explore through extended warranty.