![]() | #3136 | |
BANNED Join Date: Jan 2014 Location: Bangalore
Posts: 233
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On a lighter note, I'd be happy to take that car instead of the owner donating it to collect garbage ![]() PS: The car is a real beauty in silver! Works really well with the black cladding. Just love the looks! | |
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![]() | #3137 | |
BHPian Join Date: Oct 2015 Location: Ahmedabad
Posts: 360
Thanked: 467 Times
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![]() | #3138 | |
BHPian ![]() Join Date: Sep 2015 Location: Hyderabad, Pune
Posts: 374
Thanked: 237 Times
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![]() | #3139 | |
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![]() | #3140 | ||||
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Last edited by gowda79 : 11th October 2017 at 14:06. | ||||
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![]() | #3141 | |
BANNED Join Date: Jan 2014 Location: Bangalore
Posts: 233
Thanked: 893 Times
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On the other hand we have a silly case of someone reporting rust on cast iron parts such as disc rotors and turbo exhaust manifold and doing filmy protests and what not to gather attention going viral. Let us all be sensible and fair to a manufacturer who is trying hard to make an honest comeback in to the market with quality products and not just blindly post baseless negative content without knowing the actual story. | |
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![]() | #3142 | |
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![]() | #3143 | |
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The above issue has been discussed and also Amit has given the information about the problem and hence requested him to check before posting. | |
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![]() | #3144 | |
BHPian ![]() Join Date: Oct 2014 Location: Bangalore
Posts: 73
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You can read my post #3100.You would get to know the extent that TATA is willing to travel to improve their image and the customer service experience. Any other similar instances from a reputed brand who has done this in the recent past without customer fighting it out ? Regards Sandy | |
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![]() | #3145 | |
BANNED Join Date: Jan 2014 Location: Bangalore
Posts: 233
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What is not acceptable is shooting in the dark by posting/forwarding incidents on the basis of assumption. | |
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![]() | #3146 | |||
BHPian Join Date: Oct 2015 Location: Ahmedabad
Posts: 360
Thanked: 467 Times
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I just came across the image posted by CrAzY dRiVeR at the link: http://www.team-bhp.com/forum/attach...1009wa0003.jpg From the image, it looks like the owner had a concern regarding rusted parts (no mention of disc rotors or turbo exhaust manifold) & noise while gear transmission which is a genuine concern IMO. I can confirm that the car in the image is the one in the context. So let us all be sensible & unbiased to all the manufacturers to share our knowledge/experiences related to automobile industry on the forum & not just blindly defend our favorite brand without knowing the facts. | |||
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![]() | #3147 | ||
BANNED Join Date: Jan 2014 Location: Bangalore
Posts: 233
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Now before you ask me how I am sure as to those parts are whatever I mentioned, I'll make it clear myself that I am a Mechanical Engineer with specialization in Automobiles and have worked closely with many dealerships and garages over the last 7-8 years and have a hobby garage myself where I undertake minor service and running repair of cars that belong to my friends and relatives so I can safely say I know a thing or two about cars if not an expert. Quote:
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![]() | #3148 | |
BANNED Join Date: Aug 2008 Location: Bangalore
Posts: 11
Thanked: 6 Times
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It appears that the incident has happened in the same city from where you are based out of. If I were you, I'd try and get some more information before posting it. My two cents. | |
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![]() | #3149 |
Senior - BHPian Join Date: Mar 2006 Location: mumbai
Posts: 2,089
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| ![]() On a lighter front I wonder what would this particular owner do had he bought a rustbucket royal enfield or a quite rust prone and leaky Thar? I wonder what does he want exactly? Replacement of rusty parts?, replacement of the whole car or trying to audition for a local Rakhi Sawant? |
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![]() | #3150 | ||
Team-BHP Support ![]() ![]() | ![]() Quote:
![]() A person protesting by abandoning his vehicle in such a state simply shows he is not satisfied either with the vehicle, or if the explanation noted here is genuine, it's the sheer inability of the dealer to explain the same to the owner to his satisfaction. There is absolutely no reason not to discuss it on the public forum. Quote:
If you have the images of the issue - you should be posting that for the benefit of the readers, who can come to their own independent decisions about the right and wrong of an issue. There is simply no question of ethics here. The vehicle in question is out on the roads and protesting. This is a genuine scenario, buddy. I would have questioned ethics here if it was a photoshopped image or something, which it defenitely is not. For all those so much concerned about the image of the manufacturer - should rather reach out to him and help him out - rather than asking to brush the matter under the carpets. Last edited by CrAzY dRiVeR : 11th October 2017 at 17:34. | ||
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