Re: Jeep Compass : Official Review For a while I have been comparing, reading reviews, talking to people locally in my society, discussing internally within my family, following this and other forums dedicated to Jeep Compass and finally, due to a lot of intermittent reliability issues reported/heard of from existing owners, and elsewhere on the internet, I have decided to no longer pursue this line of thought.
Context
- I am a driving enthusiast - drive about 2-3 long drives in 6 months and long drives are mostly in the range of 1000-1200 kms.
- Extreme off-roading doesn't really interest me that much in real life but I prefer the capability to be able to go over potholes (Indian roads) without any fuss.
- I come from a hatch back background, 8 yr old Nissan Micra, and have driven XUV300 (in family) extensively on a few long road trips.
- I want a reliable, safe car with really solid NCAP ratings (I am a family man in his early thirties) that doesn't give up on me in need of times and doesn't require too many visits to service center.
- I usually maintain my equipment in a disciplined manner (timely services, fix things promptly instead of waiting for them to go fully bad, etc.) and do not try to save every penny at the cost of long term reliability / peace-of-mind.
- I am genuinely interested in experiencing a somewhat premium (less-tiring, reliable nature experience) drive in my upcoming vehicle (Nissan Micra was bought in the phase of life when I was just starting my career, hence went with cheapest possible automatic at the time)
- My initial budget was 40-42L, now stretched till 50L to fit in BMW X1 due to limited options available.
- I have been in petrol variant mindset as my running is under 10k / year with virtually no offroading as such. The most I did in the name of off roading was a Bangalore-Ahmedabad-JK-Leh-Zanskar-Nubra Valley-Turtuk-Pangong-Leh-JK-Ahmedabad-Bangalore trip in an XUV300. Hence my research is primarily aimed towards Petrol variant of vehicles (4x2 automatic transmission Model S in case of Jeep Compass)
For the benefit of others, issues I have heard of so far from owners (almost all of them are intermittent in nature) and feedback I have had from an expert team of mechanical professionals at Wheels Wisdom are:
- Rattling noise - Very intermittent in nature - Faced this in Model S test drive vehicle but this was not so pronounced in diesel test drive (Model S 4x4 variant) vehicle.
- Lethargic pickup until a certain speed is achieved.
- Electrical malfunctioning, e.g. errors on MID that aren't actually true, sometimes door unlocked notifications, sometimes something else, etc.
- Overall unreliable behaviour in day to day running, such as sudden/unexpected heaviness in car, forcing drivers to pull over aside and then car not starting.
- Overall lack of proper answers on service engineer's part about proper solutions to issues (More about it below)
- Intermittent issues with rain sensing wipers.
- AC cooling, to force cooling in mild hot temperatures (around 30-35 degrees Celsius), AC has to be kept at under 20 most of the times, else cooling doesn't really work - this happened with me during my test drive too, and this really kicks back in the blower all the time.
- Sudden/unexpected steering snapback in traffic - this happened with me during my test drive too.
As for what I heard from the expert:
- FCA (now Stellantis) like many other non-Indian automotive manufacturers have their principal R&D centers outside of India (mostly in their base (a developed) country) as a reason of which they often lack on-ground expertise of climatic / road conditions. This hurts their ability to understand real-world issues (often not reproducible in ideal test conditions) faced by Indian drivers.
- There are very few non-Indian automotive manufacturers that invest heavily in R&D Center in India AND more importantly, give their R&D experts (based out of India) the autonomy to take major decisions in vehicle's design. (examples given were of Japanese and S-Korean manufacturers Toyota, Hyundai/Kia, Honda, etc.)
- Due to this limitation, despite the best of their intentions, the service engineers in workshops / service centers do not have good enough answers when it comes to addressing concerns that have not yet been heard off in the manufacturer's home-base country specific roads/climatic conditions.
- More often than not, engineers at service station stick to the book and/or at the best, take bets on what is most probable to solve a previously unseen issue. This hurts customer sentiment as bets sometimes pay well and at other times do not. Please note, this is all based on ongoing research and I reserve my rights to be wrong. Hence hoping this doesn't trigger any unnecessary quarrels with people who disagree. On the contrary, I definitely welcome constructive criticism especially if its origin is based on real evidence as opposed to one-off experiences, preconceived notions.
I have now started to research Toyota Fortuner (Petrol) - I have heard this is really rare and nobody really buys a Toyota Fortuner (Petrol), so much so that they do not even have a TD vehicle for Petrol variant at any of the dealers in Bangalore - and BMW X1 Petrol xline variant. However I plan on sharing my findings on this comparison in a relevant forum.
I am in no hurry hence waiting it out as SUV market is red hot currently with really extremely vehicle prices and long waiting periods.
Extremely thankful for this forum and I plan to continue to follow posts here for further developments. |